• Samen met de Operations Managers ben je betrokken bij de ontwikkeling en implementatie van nieuwe high throughput processen en bijbehorende hardware en software.
• Je bent verantwoordelijk voor de beraming van de kosten voor de automatiserings projecten
• Onderhoudt interne en externe contacten m.b.t. automatisering
• Lean en automatisering gaan hand in hand op het lab. Deze methodiek verwerk je dan ook in je projecten en processen
• Je deelt kennis tussen landen en business lines

• Afgeronde HBO opleiding richting laboratorium techniek, engineering of aanverwant.
• Aantoonbare werk ervaring m.b.t. (grootschalige) automatiseringsprocessen
• Ervaring met robots, collaboratieve robots en PLC's en het ontwerp van robotsystemen, Machine vision-systemen, CAD / CAM-software, robotsimulatiesoftware
• Ervaring met LEAN projecten is een sterke pre
• Kwaliteitsbewust, ervaring met ISO15189 is een pre
• Goede beheersing van de Nederlandse en Engelse taal in woord en geschrift

• Dienstverband: Uitzicht op vast dienstverband
• Salarisindicatie: van €4000 tot €5175 per maand
• Werktijden: Fulltime
• Regio: Delft

Manufacturing Process Engineer - OTT HydroMet (Danaher Corporation)
Location: Delft (Zuid Holland)

Your duties:

• Responsible for delivering regular recommendations on how to optimize manufacturing methods, while meeting all of the quality standards set forth by the company and government regulations. The successful candidate will work side-by-side with the management staff to discover inefficiencies in manufacturing processes and then determine the best ways to implement our DBS methods on the shop floor.
• Develop best practices, routines and innovative solutions to improve production rates and quality of output.
• Systematic optimization of processes, development of benchmarks (Daily Management, KPI and continuous improvement).
• Analyze workflows within and across all departments to determine how the entire company can work better together.
• Create process documentation based on Lean principles like Standard Work, DFM and FMEA and operating instructions.
• Create site specific Environment, Health and Safety (EHS) programs in compliance with OSHA, and other regulatory agencies.
• Develop and implement audits to track and identify gaps in local compliance with EHS policies and procedures.
• Conduct monthly EHS inspections and lead the EHS Committee.
• Verify that hazardous chemicals are handled, stored and disposed of in accordance with regulations.
• Develop EHS training programs. Conducts new hire and annual refresher training to all associates in the area of EHS, ergonomics and other required aspects through material development, schedule coordination, training data tracking, etc. within regulatory requirements and best practices.
• Collaborate with your peers at other OTT HydroMet locations and Water platform OpCos. You report directly to the site Operations Manager.

Your profile:

• Bachelor’s Degree in Engineering or related discipline required.
• 3+ years in quality or business process engineering.
• Ideally experience in a manufacturing company.
• Working knowledge of OSHA regulations, programs, incident investigation procedures.
• Fluent in spoken and written Dutch & English.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.

About the organisation

OTT HydroMet is a global leader in hydrology and meteorology sensors, stations, and intelligent networks. Our solutions provide valuable insights that help Water and Weather Experts protect lives, the environment and infrastructure. We serve customers worldwide with Sales and Service coverage in more than 90 countries and production facilities in the United States, Germany and The Netherlands.

We invest in the development of our associates and provide them with opportunities for career advancement to help realize their full potential. Learn more about OTT HydroMet at www.otthydromet.com. OTT HydroMet is a wholly-owned subsidiary of Danaher Corporation, a global science and technology innovator and #160 on the list of Fortune 500 companies.

We offer:

For this job role we offer a competitive salary and good benefits. We offer the candidate a permanent job position with future perspective.

Interested?

Are you interested in a new career opportunity and do you see yourself in this role, do not hesitate and apply as soon as possible.

We are looking forward to your application!

Exact is op zoek naar een New Business Developer die verantwoordelijk is voor het genereren van leads via verschillende outbound kanalen, zoals Outbound calls, E-mail en LinkedIn. Dit is een Marketing / Sales functie met een grenzeloos potentieel om door te groeien. 

Als New Business Developer ben je verantwoordelijk voor het stimuleren van de revenu-pipeline door middel van het creëren van gekwalificeerde new business Opportunity’s die voortkomen uit slimme, strategische en constructieve (outbound) activiteiten. Daarnaast bouw je aan en onderhoud je, door contact op te nemen met potentiële klanten een ​​professionele relatie met hen. Je treedt op als contactpersoon tussen marketing- en sales. Je beheert, onderhoud en nurtured een pijplijn van eigen leads via pro actieve activiteiten. De resultaten rapporteer je aan de Lead Development Manager. 

Verantwoordelijkheden: 

• Gebruikt de eerste calls naar prospects om meer te weten te komen over de bedrijfsvoering & pijnpunten, koopintentie en interesse van deze prospects; 
• Beheert een portfolio van bestaande prospects, met als doel daarop nieuwe new business opportunity’s te creëren; 
• Proactief op zoek naar new business opportunity’s door potentiële klanten te contacteren via prospecting calls en e-mails; 
• Beheren van de Lead-pipeline en het ontwikkelen naar een Sales-pipeline; 
• Opvolging van verschillende marketingcampagnes dmv outbound benadering om afspraken te maken voor Sales; 
• Ontwikkel en gebruik verschillende tactieken om wekelijkse het gestelde aantal New business opportunity’s over te dragen aan Sales. 
• Ervaring met CRM-software (bijv. Salesforce); 
• Uitstekende communicatie vaardigheden; 
• Vermogen om boeiende gesprekken te voeren en prospects te enthousiasmeren; 
• Overtreft structureel targets en andere KPI’s; 
• Het vermogen om organisaties (en de bedrijfsprocessen) strategisch in kaart te brengen en om in contact te komen met de eindbeslissers (DMU);
• Goede presentatievaardigheden, uitstekende schriftelijke en mondelinge communicatieve vaardigheden met het vermogen om goed te communiceren op verschillende niveaus en tevens met verschillende teams; 

Wat zoeken we? 

• Onze ideale kandidaat heeft een hands on mentaliteit, ervaring met meerdere Salestechnieken (inclusief outbound bellen) en ervaring met het genereren van een pipeline voor Sales; 
• Je bent outgoing, communicatief vaardig, zeer georganiseerd & gestructureerd en pro actief; 
• Je bent Fulltime beschikbaarheid waarbij 0.8 fte bespreekbaar is; 
• Je hebt een winnaarsmentaliteit, bent een uitstekende teamspeler maar individueel waar nodig ook erg sterk. 
• Goed salaris en aantrekkelijke bonusregeling;
• Een internationale werkomgeving in ons grote, lichte hoofdkantoor in Delft; 
• Wij geven jou alle ruimte om carrière te maken binnen onze organisatie, zoals het doorgroeien naar een binnen- of buitendienstsales positie; 
• Relevante trainingssessies die jou helpen om het maximale uit jezelf te halen; 
• De optie om gedeeltelijk thuis te werken (in overleg met de teamleader of manager); 
• Een (virtuele) fitnessruimte om alle overgebleven energie en adrenaline vrij te maken; 
• Elke vrijdagmiddag de week goed afsluiten met een (virtuele) borrel. 

Please apply using the "Apply" button. You'll be hearing from us soon.

Interested in other challenging jobs @Exact?

Look at our other vacancies.Exact combines the energy of a startup with the benefits of a multinational. We think actions speak louder than words and continuously strive for innovation; technical as well as personal. Each day again, we challenge ourselves and each other to be better than the day before. There’s never a dull moment at Exact.

Exact has an open and welcoming culture in which anybody can have impact. We value ideas by their merit, not by their source. New opinions, people and principles keep our minds flexible, while we stay committed to our mission of empowering SME’s to be the driving force of the global economy.

De supportafdeling is het kloppend hart van Exact. Een door kwaliteit gedreven, gemotiveerd en jong team die zorgt dat onze klanten tevreden zijn en blijven! Dagelijks krijg je te maken met vragen en uitdagingen, uiteenlopend van gebruik tot techniek. Dit maakt de supportafdeling super divers en ook wel hét kenniscentrum van Exact.  

Het team werkt snel en doortastend waarbij service en de klant centraal staan. Klinkt dit als een omgeving waarin jij je thuis voelt? Dan heb je geluk! Wij gaan namelijk uitbreiden en zoeken de beste Customer Success helden in de markt!

Selectiedag

Ook in deze bijzondere tijd blijft Exact op zoek naar talenten om de organisatie te versterken. Daarom organiseren wij een virturele selectie dag. De dag zal beginnen met een plenaire presentatie van de Customer Succes Manager waarbij wij je op afstand voorzien van informatie zodat je de echte Customer Support Experience meekrijgt en weet wat je kan verwachten als Customer Support Professional. Daarna ga je de gesprekken in. Aan het eind van de dag zal je direct feedback ontvangen en een eventuele joboffer. 

Kies je ervoor om de aanbieding te accepteren? Te gek! Dan verwelkomen we jou graag als nieuw talent! Bij jouw start zal er een uitgebreid inwerktraject voorbereid zijn en zorgen we ervoor dat alle handvaten binnen handbereik zijn om jouw carrière bij Exact tot een succes te maken! 

De selectie dag staat gepland op woensdag 3 februari. Dus, wil jij ook deel uitmaken van het beste supportteam van Nederland? Schrijf je dan voor 28 januari in door jouw cv en brief in te sturen en zorg dat je 3 februari vrijhoudt in de agenda. Ons Talent Acquisition team zal contact met je opnemen voor eventuele toelichting en om een online assessment met jou te plannen.  

• Happy customer generator;
• Goud en platina is voor jou niet genoeg, jouw serviceniveau overstijgt de erkende elementen;
• Je hebt de discipline van een topsporter, je houdt jezelf in top shape en vraagt het beste van jezelf en jouw omgeving;
• Een escape room alleen of met een groep houdt jou niet binnen;
• Een professional met een service mindset;
• Jouw luistervaardigheden zijn nog beter dan die van een olifant: je weet de behoefte bij de klant uit te vragen en door te vertalen naar oplossingen. Als de klant is geholpen, hangt hij met een glimlach de telefoon op;
• Ook alleen krijg je zaken voor elkaar, onafhankelijkheid is voor jou een prioriteit;
• Je hebt bij voorkeur een Bachelor of Master op zak of het niveau hiervan;
• Voor onze Mid Market klanten is een uitstekende beheersing van Duits, Frans of Pools een must naast Nederlands en Engels. 
• Een starterssalaris en dertiende maand;
• vakantietoeslag van 8%;
• 27 vakantiedagen uitlopend naar 32 dagen;
• De beste training en coaching om je op persoonlijk en professioneel vlak te ontwikkelen; 
• Ruimte om je ambities waar te maken; 
• Passie voor onze mensen en Tech; 
• Work hard & play hard met tè gekke collega’s;
• Een springplank voor een verdere carrière binnen bv Customer Success, Sales of Consultancy. Maar het springen is aan jou; 
• Een goed arbeidsvoorwaardenpakket met bijbehorende tooling om te schitteren, nu en later;
• Een virtuele fitness ruimte om alle energie en adrenaline een uitlaatklep te geven.

Please apply using the ''Apply'' button.

You'll be hearing from us soon.

Interested in other challenging jobs @Exact? Look at our other vacancies.Exact combines the energy of a startup with the benefits of a multinational. We think actions speak louder than words and continuously strive for innovation; technical as well as personal. Each day again, we challenge ourselves and each other to be better than the day before. There’s never a dull moment at Exact.

Exact has an open and welcoming culture in which anybody can have impact. We value ideas by their merit, not by their source. New opinions, people and principles keep our minds flexible, while we stay committed to our mission of empowering SME’s to be the driving force of the global economy.

We have an exciting opportunity for keen specialist prepared to take ownership of the successful delivery and support our Information Network projects across Europe.

The role of the Information Networks Technical Specialist is to use their knowledge related to the field of process automation to define and implement solutions for our clients. Our offering includes wireless networks, cyber security, remote access, backup and disaster recovery, IT architecture, virtualization and hosting of the different systems/solutions and this position will allow you to work across the full project lifecycle to see them delivered to the customer. In addition, it will enable you to contribute to business development as well as process, product and solution improvements.

If you are an experienced professional, eager to tackle our challenge, we encourage you to join our team!

IN THIS ROLE YOU WILL:

• Identify and develop opportunities for the delivery of benefits to clients;
• Ensure a good fit between order content and our product/execution capability by guiding scope definition throughout the sales process and participating in the setting of appropriate pursuit strategies.
• Assess and advise on technical and commercial risk of potential and actual business during the sales and execution phases.
• Help define and implement standard methodologies for project pursuits that will lead to long term sustainability and effective implementation.
• Develop and present strategies and material to support business development.
• Provide technical support to the sales team throughout the sales process, including proposal generation, resource estimation, risk assessment and developing support materials which can be used by front offices.
• Support and lead projects that involve technologies within your field of expertise.
• Participate in and lead client support activities (site surveys, feed studies, problem solving, training etc.)
• Internal knowledge transfer - undertake regular knowledge updates, using workshops where appropriate, to the European Engineering team with respect to their specialist fields.
• Ensure that Companyrsquo;s quality control processes and relevant standards are followed.
• Identify possible improvements to the sales and project execution processes, as well as potential improvements in the Emerson products used.
• Assist in defining and crafting standard solutions to improve efficiency.
• Assist in developing implementation capability for solutions based on the supported technology within the organisation.
• Identify and produce marketing material based on work performed such as quantified business results for projects undertaken.
• Develop and maintain relationships with key third parties (vendors of complementary technologies),
• As required provide analysis of the market for our solutions as a whole with a view to growing the business.

Emerson, a Fortune 500company with %2418.4 billion in sales, more than 20 Innovation, Solutions &Engineering Centers, and 200 manufacturing locations worldwide, is committed tohelping employees grow and thrive throughout their careers. We are innovators,question-askers and problem-solvers. We don’t settle for good enough or “Thisis the way it’s always been done.” Instead, we push ourselves and strive forthe “never been done before.”

Our Automation Solutionsbusiness enables the greatest use of the world's most valuable resources,ensuring the performance and safety of industries that are the backbone ofdaily life.

Our Commercial &Residential Solutions business helps ensure human comfort and health, protectfood quality and safety, advance energy efficiency and create sustainableinfrastructure.

No calls or agenciesplease.

Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You’ll fit right in.

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

Token ID is a Visa company. 

What’s it all about?

VISA Token ID provides comprehensive, mobile payment and tokenization solutions to their customers worldwide. VISA Token ID Customer support team is based in Rotterdam, Toronto, Bangalore and growing. We are seeking a senior Technical customer-facing Support Engineer to provide technical support and solutions to VISA Token ID customers.

You will be the technical interface between VISA Token ID customers and the product team for management and resolution of problems on our products and services, serving as an advocate for customer needs. You will work closely with Customer support Management, Development, QA, Product teams, and 3rd party product partners to ensure a superior technical support to our customers.

We are not looking for a first line support engineer but for a software engineer who will able to understand our product architecture, debug and troubleshoot our java source code and has the ability and required skills to develop his functional knowledge in the field of mobile payment and tokenization.

You must be familiar with standard software development, quality processes, support processes, methodologies, and tools, and must have a track record of very high technical competence that includes strong coding and/or scripting skills and individual technical accomplishments. You should have the passion & ability to learn new things, while never being satisfied with the status quo. Candidate should be able to travel to both remote VISA as well as customer locations (domestic and international).

What we expect of you, day to day.

• Interface with customers via telephone, email, WebEx or Skype sessions.
• Troubleshoot, reproduce, debug, and diagnose customer issues,
• Provide prompt and accurate responses to customers within our SLA.
• Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them to resolution
• Regular and timely follow ups with customers with recommendations, workarounds, updates, and action plans
• Document action plan and progress in case tracking systems
• Escalate issues to management as per internally established processes and guidelines
• Leverage internal technical expertise, including, but not limited to peers, mentors, product documentation, knowledge base, community forums, and other internal tools to provide the most effective solution to customer issues
• Acquire the required product knowledge and stay up-to-date with product updates.
• Build and maintain test environments and tools for troubleshooting and testing.
• Create new internal or external knowledgebase articles/documentation to capture new learnings for reuse. Contribute to the team  product  knowledgebase
• Deliver knowledge transfer sessions to customers and/or internal team members
• Assist customers outside of normal business hours, if required, including weekends and holidays
• Provide onsite support at customer locations (if required)
• Complete comprehensive customer site profile documents ensuring the customer’s infrastructure and architecture is documented
• Reduce/deflect Support Request volume through education and proactive engagement with customers
• Develop strong relationship with customer and engineering teams
• Conduct weekly, semimonthly, or monthly meetings with customers for case reviews to identify issue trends and opportunities for corrective actions

Thinking about careers differently...

 For this role, the key skills required are:

• Mid-Level work experience with a Bachelors Degree or at least entry-level work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or a PhD degree.
• BS/MS in software engineering, computer science, computer engineering, or related degree preferred or equivalent work experience.
• Experience in Customer Support, Programing and/or QA
• Experience in Electronic payment and/or Mobile Payment is a plus
• Good analytical and troubleshooting skills
• Strong software background, specifically in coding with Java or other language, with experience in web services.
• Experience in databases (Oracle, DB2, SQL and MySQL),
• Experience on Linux/Unix operating systems
• Experience with application servers, including: JBOSS, Apache Tomcat and WebSphere
• Experience in debugging and troubleshooting Java applications is key.
• Experience of working on Large scale homogenous or heterogeneous distributed systems with high availability requirements on Virtual Machines and/or physical server clusters
• Experience/exposure in software development lifecycle - from requirements through post-release support is essential
• Knowledge of smart card, hardware security modules, card printers, and internet technologies, Global Platform Messaging, NFC/EMV and Mobile Payments are plus.

Customer Management

• Ability to speak confidently and communicate clearly with the customers
• Ability to work well with demanding customers
• Excellent problem solving skills
• Ability to understand urgency and sensitivity of customer cases
• Excellent Verbal and Written communication skills

Travel Requirements:

• This position requires the incumbent to travel for work 20 to 40 % of the time depending on work location. Most Canadian clients are based in Toronto. 

• Employees can work remotely

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.