As an HR Advisor, you’ll have real influence over our Human Resources strategy. You’ll enhance our processes, nurture our relationships with our people and support their professional and personal wellbeing. We’ll need your tactical insights on everything from workplace training and performance management, to talent acquisition, employee relations, benefits systems and a whole lot more. You’ll balance being there for your colleagues and looking after the business’s best interests.

What you’ll do

• Join the Business Planning team in the Netherlands, responsible for HR across our entire Freight Forwarding organization. You’ll also oversee a couple of NON-OPS departments in Eindhoven.
• Manage the recruitment process and liaise with management on staffing needs. With this, you’ll review available jobs, interview candidates, prepare employment contracts and attend various job fairs.
• Help our Operations team minimize employee absence across the business by providing training for all new leaders in supporting long term sickness cases, ensuring we’re meeting our legal obligations.
• Train our leadership to develop their team members’ skills. Support them in creating development plans, goal setting and managing employee appraisals, transfers and promotions. You’ll also be needed as an advisor in employee disciplinary actions and will guide managers in legal cases and separation agreements.
• As part of our HR Strategy, you’ll take part in one or two project groups relating to Happy People, Healthy People, Sufficient Qualified People or Skilled People, where you will be strategically working on several initiatives.

What you’ll need

• Education: Minimum of a bachelor’s degree in Human Resource Management.
• Experience: Minimum of 3 years’ experience in a generalist HR role.
• Knowledge of people development, labor laws and MS Office. HR/Salary system experience is essential.
• Our workforce speaks both Dutch and English so it’s important you are fluent in both languages.
• As part of the HR team, it’s very important you have high level of business sense, integrity and accuracy. It goes without saying you’re a team player. As your work locations are Schiphol-Rijk and Eindhoven, travelling should not be an issue. You preferably live in the area of Eindhoven, Utrecht or Schiphol-Rijk.

What you’ll get

• A competitive salary.
• Excellent benefits including 29 leave days based on a full-time position (and adding 1 day at each five-year anniversary period), 8% holiday allowance, travel allowance, company pension scheme, collective health insurance and other insurance benefits, phone/laptop (if needed), bicycle scheme and discounts at gym subscription.
• Professional training to help you become even better at your job.
• Plenty of opportunity to progress and grow thanks to our ‘promotion from within policy’.

About UPS

Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. 
How we recruit

At UPS, we treat people fairly. We select, recruit, train, promote, and compensate based on merit, experience, and other work-related criteria. We do not discriminate on the basis of age, race, religion, gender identity, disability, or sexual orientation.

Is Future You ready and excited for this challenge? Apply now for this position at UPS!

• Ensure timely logistics execution (plan, execute, monitor) of the international transport of goods, including high value & temperature sensitive products, into the specific countries (export, shipping lanes etc.), the importation and clearance, and in-country delivery of goods for all categories of products managed in collaboration with different 3PL partners

• Monitor closely all assigned shipments and proactively mitigate
• Monitor vendor overall performance on a regular basis to ensure necessary export documents are received timely and orders are delivered on time, in full.
• Provide advice or assistance for vendors on documents required for the importation of pharmaceuticals and medical supplies in countries of destination, working with the Sourcing and Client Services Units.
• Collaborate on a daily basis with internal stakeholders, such as Strategic Supply Chain and Client Service Units, to address business challenges and opportunities at the order level to provide high quality solutions to the recipients.

• Provide proactive customer service for logistics to principal recipients, client, 3PLs, vendors, and other stakeholders.
• Provide regular and timely updates (Order Overviews) to principal recipients and ensure principal recipients are able to track orders using visibility platform and deliver training as necessary.
• Provide training to 3PL partners, as a part of the on boarding process, on importation requirements for portfolio countries and review importation processes and communication expectations in coordination with the 4PL Services Subdivision.
• Handle all shipment-related incidents; log incidents into Incident Management System, provide inputs for incident investigation and contribute to the resolution within incident set timelines.

• Maintain country-profiles with the most up-to-date information for each of the assigned portfolio countries with key information on country context/requirements knowledge and expertise including in-country supply chain issues regarding storage and/or delivery of goods.
• Work closely with 4PL Services and the client to monitor waiver lead times, and update the matrix as necessary. Additionally, communicate key changes in waiver lead time and/or process in country to Logistics Manager for proper escalation.
• Maintain system-related changes required on planned shipment costs, milestones, and confirmation of delivery in coordination with the 3PLs throughout the shipment management process.

• Maintain and update ERP system at the order and shipment levels, to ensure internal data accuracy and external reporting are optimal.
• Provide inputs into final invoicing documentation and approval process in coordination with 4PL Services and Finance & Accounting Units.

• Bachelor's Degree in logistics, transportation, supply chain management, public health, or other related area or equivalent experience.
• 3+ years' experience in supply chain operations, transport, or logistics required.
• Critical operational and complex organizational problem solving experience required.
• Previous client relations or customer service experience required.
• Experience with ERP or other supply chain management system required.
• Experience working in a developing country a plus.
• Fluency in English is required; other languages (French, Spanish, Portuguese) are a plus.
• Team player who is also able to work independently and handle conflicting priorities while maintaining consistent, quality performance standards.
• Ability to manage multiple tasks within tight deadlines and prioritize effectively, while delivering high quality work.
• Ability to work comfortably with Microsoft Office software, specifically Word, Excel, and PowerPoint. Knowledge of Microsoft Project desirable.
• Experience in the international, public health sector is preferred.
• Previous experience working with international donor agencies, preferred.