klantenservice vacatures

In de buurt friesland
11Banen gevonden

11 vacatures gevonden voor klantenservice vacatures In de buurt friesland

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Verhuizen naar Sofia, Bulgarije - Klantenservice medewerker gezocht!

Working Adventures Recruitment

Netherlands
30+ dagen geleden
Netherlands
30+ dagen geleden

Houd jij ervan om klanten blij te maken? Als klantenservice medewerker ga je ervoor zorgen dat elke klant weer met een tevreden en blij gevoel ophangt. Via telefoon, email en social media sta je Nederlandse klanten te woord. Aan de hand van de trainingen krijg je tools aangereikt, waardoor je in staat bent de vraag of het probleem op te lossen. Ben je meer sales-gericht? Dan komt dat ook goed van pas, want we hebben ook meer sales-georiënteerde klantenservice medewerkers nodig.

Geen stress, alles wordt voor je geregeld:

We willen ervoor zorgen dat je vertrek naar Sofia zo makkelijk mogelijk voor je wordt gemaakt. Daarom wordt je vlucht naar Sofia voor je geboekt en betaald. Vervolgens word je bij aankomst op het vliegveld opgehaald en bij je tijdelijke hotel afgezet (deze wordt ook voor je geboekt en betaald). De volgende dag neemt je relocatiebuddy je mee om jou de verschillende appartementen in de stad te laten zien die voldoen aan jouw eisen. Wanneer je jouw appartement hebt gekozen, dan zal je hulp krijgen bij het verhuizen en alle administratie rondom het huren van de accomodatie. Sofia is spotgoedkoop, voor nog geen €350 huur je een prachtig centraal gelegen appartement van ongeveer 60 tot 80 m2.

Sofia, een onontdekte parel!

Eén van de grootste voordelen van werken in Bulgarije, zijn de lage kosten voor levensonderhoud. Met het salaris wat je verdiend, leef je een fantastisch leven! Sofia is dé plek om te wonen als je houdt van een bruisend nachtleven met veel leuke barretjes en restaurants. Ook kun je hier goed winkelen, want vrijwel alle bekende en minder bekende merken kun je hier vinden. Naast het winkelen is het bezoeken van katherdralen en theaters ook zeker een must. Ook buiten de stad is er genoeg te doen, zoals skieën, klimmen en fietsen. Door middel van goedgeregeld busvervoer, goedkope taxi’s of te voet kun je de stad zelf gaan verkennen. De stad staat eigenlijk vol met dingen die je moet zien, en dat in combinatie met een laag prijskaartje. Geen verkeerde plek om te wonen en te werken dus!

Wat wij aanbieden:

  • Hulp bij administratie, zoals bankzaken, belastingen en zorgverzekering.
  • Een bruto maandsalaris van €1290 p/m (oftewel €1125 netto p/m) een bonus.
  • Je krijgt betaalde trainingen en coaching.
  • Een internationale bedrijfscultuur in een gloednieuw kantoor.
  •  Je kan aansluiten bij het collectief bedrijfspensioen.
  • Aan het begin mag je tijdelijk verblijven in een hotel op kosten van het bedrijf.
  • Een relocatiebuddy die je gaat helpen met het vinden van vaste accommodatie.
  • De vlucht wordt voor je geboekt en betaald.
  • Je krijgt gelijk een onbepaalde tijd contract.
  • Interessante doorgroeimogelijkheden.
  • Een onvergetelijke levenservaring waar je de rest van je leven profijt van hebt.

Wat we van jou vragen:

  • Vloeiend Nederlands of Vlaams (in woord en geschrift).
  • Je bent flexibel ingesteld (wisselende shifts).
  • Je bent minimaal 6 maanden beschikbaar.
  • Je bent minimaal 18 jaar of ouder.
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Agent Customer Support German/Dutch/English

DHL Express, Inc.

30+ dagen geleden
30+ dagen geleden
Are you a customer service expert and interested in working in the most international company? Then we are looking for you!
The DHL team comprises over 510,000 people in practically every country on the planet. And yet they all have one important thing in common: The Customer
That’s because, although logistics are what drives our world, people are what connect it.
Delivering service, quality and sustainability, every single day to every single customer, is how we’re able to bring people together – and make a difference to their lives.
Please note: English, Dutch and German are mandatory for this position!
YOUR ROLE
As a Customer Support Agent Frontline, you are the main point of contact for DHL’s customers. You will be working from our office in Maastricht, The Netherlands.
You build and maintain strong relations with our B2B customers to secure an outstanding service and provide good quality details leading to high customer satisfaction. For customer issues that impact the ‘order to cash’ process, you are the case report. Your aim is to solve the issue online or report it adequately into the system to ensure correct follow up by the second line team. The questions are always related to (e-) billing issues in which additional information is needed to clear uncertainties and/or adjust faults.
You handle, investigate and resolve customer enquiries in an accurate, professional and timely manner within the scope of an inbound call center environment. Delivering quality within limited time is what drives you. Customer satisfaction is your main goal!
YOUR PROFILE
Multi lingual required combination of Dutch-English-German
Customer service experience or similar experience for at least 1 year
Secondary school (economics, finance and/or business administration)
Good telephone conversation/handling skills and typing skills
Good communication skills, great customer orientation and empathy
Team player and sensitive to cultural specifics
OUR OFFER
A job in dayshifts from Monday to Friday (no night and weekend shifts)
A competitive salary, bonus incentives and a pension scheme based on a defined contribution plan
A wide range of employee benefits, like discounts for various insurances, (leisure) activities and products
Access to comprehensive learning programs and internal/international career opportunities
Interested in this opportunity?
The recruitment & selection process for this vacancy will be carried out by our recruitment partners.
Please contact either SDWorx at +31(0) 43 350 62 40 / Maastrichtadministratief.staffing@sdworx.com or Tempo Team at +31(0) 45 571 83 32 / DHLmaastricht@tempo-team.nl
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Senior Solutions Sales Specialist – Customer Workflows

ServiceNow

30+ dagen geleden
30+ dagen geleden


Senior Solutions Sales Specialist – Customer Workflows
Location: Amsterdam, Netherlands

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

The Solutions Sales Specialist will be responsible for market success of ServiceNow’s new Customer Service Management (CSM) product. This product is built on ServiceNow’s market leading Service Management platform and applies service management discipline to improve an organizations service relationships (NPS) with its customers through a 360 degree improvement in customer service processes. Moreover, recently ServiceNow CSM solution was named a leader in Gartner Magic Quadrant.  

You will be responsible for communicating the CSM value proposition to prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultant to provide a comprehensive and compelling message to Customer Service leaders across all industries within your region. You will focus on targeting your CSM message to specific customer needs and will focus on being a trusted advisor to our community of CSM customers.

What you get to do in this role:

  • Work closely with designated sales teams to ensure understanding of customer needs and drive quality interactions and outcomes
  • Drive end to end sales initiatives (from pipeline generation to closing) focused on specific use cases in CSM
  • Work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
  • Communicate competitive intelligence and activity to manager and BU to ensure we keep ahead of opportunities, obstacles, challenges and red flags that may hinder ServiceNow from capturing key customer accounts
  • In partnership with assigned Account Executive and Solution Consultant, present our CSM solution directly to prospects, customers and at industry events and seminars
  • Support the regional ServiceNow partner channels to drive an effective customer experience
  • Articulate customer success strategies (and losses) to the field in order to streamline and standardize CSM solution presentations and value proposition.
  • Become a trusted advisor to our community of customers

In order to be successful in this role, we need someone who has:

  • At least 5 years experience or equivalent of solution and service based sales experience within a CSM or CX solution provider or related high technology business environment.
  • A strong understanding of the CSM or CX market and Customer Service related business processes.
  • Experience of selling into the financial services, insurance and banking industries
  • Willingness to do whatever it takes to win in the market against stiff competition.
  • Ability to communicate complex issues in simple terms via written and oral media.
  • Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
  • Works well in a Team Environment.
  • Bachelor's Degree in business, marketing or related discipline preferred.
  • Fluent in Dutch and English

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 

 

 

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Customer Service Representative (SP & FR)

Under Armour, Inc.

16 dagen geleden
16 dagen geleden
Customer Service Representative (SP & FR)
140946
02/13/2021
Sales & Service
Amsterdam, North Holland
Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can’t imagine living without.
Position Summary
Under Armour is seeking e-Commerce Customer Support to cover the European market. The CS will work within the e-Commerce Customer Support team based in Amsterdam. This role connects directly with Under Armour’s external/internal customers through email, phone and customer reviews. Within this role, you will be responsible for providing first class service to our customers from our Under Armour websites.
Essential Duties & Responsibilities
MUST BE FLUENT IN SPAINISH AND FRENCH
Represent the company and our customer service philosophy with the utmost integrity while delivering best in class customer service.
Assist customers with phone/email enquiries related to customer orders, product information and company policies etc from our English website plus support others European websites upon request.
Receive, process, and verify the accuracy of orders from customers utilizing the organization’s internal CRM/mainframe system as well as customer purchase orders.
Answer customer reviews submitted on our Social media and on e-Commerce websites.
Handle complaints
Perform order management functions: Work with our various platforms to track, maintain orders, returns and credits
Clarify to the customers the company policies such as returns and exchanges
Proactively involved in maintaining up-to-date procedure documentations within the Under Armour customer service policies
Actively contribute to e-Commerce process improvement initiatives within the Customer Support team to ensure customer satisfaction
Communicate proactively, professionally, efficiently and tactfully with key stakeholders internal and external (sales ops, logistics, IT as well as local and global e-Commerce) customers.
Escalate issues in a structured way to CS management
Run daily/weekly/monthly reports according to service level agreement
Qualifications (Knowledge, Skills & Abilities)
+ Customer Service: Enthusiastic, positive, patient, professional and pro-active service minded attitude. Manage difficult or emotional customer situations. Respond quickly to customer needs.
+ Problem Solving: Solution oriented. Identifies and resolves problems in a timely manner.
+ Interpersonal Skills: Focus on solving conflict not blaming. Remains open to others’ ideas and flexible to change.
+ Communication Skills: Excellent oral and written communication skills; Good listener.
+ Good organizational abilities / Prioritization: Follow policies and procedures; Knows how to effectively priorities; Complete administrative tasks correctly and on time.
+ Multi-tasking in fast paced environment: Ability to stay calm under pressure and handle multiple tasks ·
+ Flexibility: Be able to juggle many projects simultaneously and take on additional tasks and responsibilities when required.
+ Change minded: Must be adaptable to changing work situations.
+ Ability to work as part of a team: Balance team and individual responsibilities; Contributes to building a positive team spirit; Supports team goals and workload.
Education And / Or Experience
Other Requirements
Relocation
Under Armour is an Equal Opportunity Employer and we are committed to diversity in the workplace. We encourage qualified diverse candidates to apply. Under Armour does not discriminate against any candidate on the basis of race, gender, disability, religion, national origin, age, or any other protected category.
The collection and use of personal data about applicants for employment is essential for conducting the business administration and business operation of Under Armour, Inc. (“Under Armour”) and those of its subsidiaries and affiliates. Under Armour’s overseas subsidiaries in the European Economic Area collect personal data about applicants for employment and may transfer such personal data to Under Armour in the United States in accordance with the terms of its Data Privacy Policy. Full details of Under Armour’s Data Privacy Policy are available at https://careers.underarmour.com. Under Armour has certified that it complies with the EU-US Privacy Shield Framework Principles with respect to safeguarding and transferring personal data it receives about Under Armour employees in the European Union. Further details about the Privacy Shield Framework and the list of certified companies are available at www.privacyshield.gov.
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Receptiemedewerker – Diemen

Dental Clinics

1 dag geleden
1 dag geleden

Introductie

Voor onze nieuwe praktijk in Diemen zijn we op zoek naar een ervaren en zelfstandige receptiemedewerker voor twee dagen per week! We zijn op zoek naar iemand die begin mei kan starten. 

Organisatie

Wij zijn een jonge en vooruitstrevende organisatie van samenwerkende tandartsengroepspraktijken in heel Nederland. We lopen voorop op het gebied van tandheelkundige zorg en kwaliteit. Om dit te bereiken delen we kennis en kunde in een plezierige, veilige en inspirerende werkomgeving en werken we met alle tandheelkundige specialismen samen aan een schone en gezonde mond. Met als gewenst eindresultaat een onbezorgde en stralende lach voor onze patiënten.

Functie

Als receptiemedewerker ben je hét plantalent van de praktijk. De agenda kent voor jou geen geheimen en dankzij jouw planning wordt de dag optimaal ingedeeld. Je bent het eerste aanspreekpunt voor patiënten en hierdoor het gezicht van de praktijk.

Functie eisen

  • Je bent stressbestendig; ook tijdens drukke momenten houd jij je hoofd koel. 
  • Je kan goed zelfstandig werken; het gaat om een geheel nieuwe praktijk dus in het begin zal je regelmatig alleen in de praktijk aanwezig zijn; 
  • Je hebt goede beheersing van zowel de Nederlandse als Engelse taal in woord en geschrift; 
  • Je hebt al enige ervaring in de tandheelkunde; 
  • We werken met Exquise, dus enige ervaring hiermee is een pluspunt;
  • Je bent flexibel en minimaal 2 dagen per week beschikbaar; de praktijk is 5 dagen per week geopend waaronder ook op dinsdagavond. 

Aanbod

  • Je komt te werken in een gloednieuwe praktijk in Diemen; 
  • Er is voldoende ruimte om te leren en jezelf te ontwikkelen;
  • Uiteraard blijft jouw harde werk niet onbeloond; we bieden je goede arbeidsvoorwaarden.

Sollicitatie

Enthousiast? Stuur dan jouw CV en motivatie naar

liese.vergeer@dentalclinics.nl

o.v.v. ‘vacature receptiemedewerker Diemen’. Wil je meer weten? Neem dan contact op met Liese Vergeer via 0362100175.

Ken je iemand anders die geschikt is voor deze functie? Deel de vacature dan via de onderstaande buttons.

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Customer Service Representative (DE & UK)

Under Armour, Inc.

16 dagen geleden
16 dagen geleden
Customer Service Representative (DE & UK)
140945
02/12/2021
Sales & Service
Amsterdam, North Holland
Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can’t imagine living without.
Position Summary
Under Armour is seeking e-Commerce Customer Support to cover the European market. The CS will work within the e-Commerce Customer Support team based in Amsterdam. This role connects directly with Under Armour’s external/internal customers through email, phone and customer reviews. Within this role, you will be responsible for providing first class service to our customers from our Under Armour websites.
Essential Duties & Responsibilities
FLUENT IN GERMAN AND ENGLISH
Represent the company and our customer service philosophy with the utmost integrity while delivering best in class customer service.
Assist customers with phone/email enquiries related to customer orders, product information and company policies etc from our English website plus support others European websites upon request.
Receive, process, and verify the accuracy of orders from customers utilizing the organization’s internal CRM/mainframe system as well as customer purchase orders.
Answer customer reviews submitted on our Social media and on e-Commerce websites.
Handle complaints
Perform order management functions: Work with our various platforms to track, maintain orders, returns and credits
Clarify to the customers the company policies such as returns and exchanges
Proactively involved in maintaining up-to-date procedure documentations within the Under Armour customer service policies
Actively contribute to e-Commerce process improvement initiatives within the Customer Support team to ensure customer satisfaction
Communicate proactively, professionally, efficiently and tactfully with key stakeholders internal and external (sales ops, logistics, IT as well as local and global e-Commerce) customers.
Escalate issues in a structured way to CS management
Run daily/weekly/monthly reports according to service level agreement
Qualifications (Knowledge, Skills & Abilities)
+ Customer Service: Enthusiastic, positive, patient, professional and pro-active service minded attitude. Manage difficult or emotional customer situations. Respond quickly to customer needs.
+ Problem Solving: Solution oriented. Identifies and resolves problems in a timely manner.
+ Interpersonal Skills: Focus on solving conflict not blaming. Remains open to others’ ideas and flexible to change.
+ Communication Skills: Excellent oral and written communication skills; Good listener.
+ Good organizational abilities / Prioritization: Follow policies and procedures; Knows how to effectively priorities; Complete administrative tasks correctly and on time.
+ Multi-tasking in fast paced environment: Ability to stay calm under pressure and handle multiple tasks ·
+ Flexibility: Be able to juggle many projects simultaneously and take on additional tasks and responsibilities when required.
+ Change minded: Must be adaptable to changing work situations.
+ Ability to work as part of a team: Balance team and individual responsibilities; Contributes to building a positive team spirit; Supports team goals and workload.
Education And / Or Experience
Other Requirements
Relocation
Under Armour is an Equal Opportunity Employer and we are committed to diversity in the workplace. We encourage qualified diverse candidates to apply. Under Armour does not discriminate against any candidate on the basis of race, gender, disability, religion, national origin, age, or any other protected category.
The collection and use of personal data about applicants for employment is essential for conducting the business administration and business operation of Under Armour, Inc. (“Under Armour”) and those of its subsidiaries and affiliates. Under Armour’s overseas subsidiaries in the European Economic Area collect personal data about applicants for employment and may transfer such personal data to Under Armour in the United States in accordance with the terms of its Data Privacy Policy. Full details of Under Armour’s Data Privacy Policy are available at https://careers.underarmour.com. Under Armour has certified that it complies with the EU-US Privacy Shield Framework Principles with respect to safeguarding and transferring personal data it receives about Under Armour employees in the European Union. Further details about the Privacy Shield Framework and the list of certified companies are available at www.privacyshield.gov.
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Customer Service Agent with Dutch (Relocation to Slovakia)

Johnson Controls, Inc

Netherlands
18 dagen geleden
Netherlands
18 dagen geleden
Job Description
Customer Service Agent with Dutch (Relocation to Slovakia)

What you will do


Provide customer service, manage incoming enquiries and handle orders. Cover the process from receiving customer purchase order through to receipt of payment excluding the transport.



How you will do it


1. Sales order: Provide customer service from customer enquiry, handle orders against existing quote/contract/price list, through dispatch/invoice to payment information internally and to the customer.

  • Register and maintain customer data and records
  • Handle customer purchase orders and create sales orders (SO), handle invoicing, settle deviations by Credit/Debit note, issue compensation for claims
  • Cooperate with sales representatives ndash; communicate prices, specific agreements with customers, incoterms between the customer and JCI
  • Act as customerrsquo;s main speaking partner, identify customer needs, resolve ldquo;conflictsrdquo;, build and nurse customer relationship/intimacy
  • Secure the best supply solution for the customers, negotiate improved delivery dates with different factories, divide deliveries to accommodate customer demands
  • Coordinate shipping instructions from customer to Logistics Specialist
  • Do the financial follow-up: debt collection, monitor overdue balances and provide information to finance about agreed settlement date

2. Purchase order: Handle orders towards different factories

  • Register new suppliers of goods amp; services
  • Place purchase requisitions (PR) and send requests for PO creation or necessery adjustments
  • Closely cooperate with different factories regarding availability of items, bookings, lead time, PO entries, order acknowledgements, packing lists, various documents etc.
  • Hand over the packing lists to Logistics Specialist
  • Maple ndash; handle enquiries from AP team

3. Shipping: Closely cooperate with Logistic Specialist ndash; provide all the transport related instructions such as packing list and other specific information needed for transport booking
4. Claims: Register warranty claims and act as customerrsquo;s primary point of contact throughout the claim process
5. Other areas:

  • Handle internal orders (provide services for other departments)
  • Provide team backup at absences and high workload

Qualifications

What we look for

  • High school degree or higher
  • English language fluently
  • Dutch language minimum B2 level
  • PC skills ndash; MS Office, intermediate level
  • Knowledge of customs clearance procedures, logistics are advantage
  • Customer oriented with focus to details
  • Team player
  • Previous experiences in customer services are advantage

Our benefits


Besides a very pleasant and international work environment Johnson Controls offers various opportunities for future growth, a competitive salary, regular monthly bonus after 6 months of employment, fully covered meal vouchers, monthly free workplace massage, winter vitamin package, onsite FIT days and a flexible benefit allowance so you can choose to tailor the rest of the benefits to suit your individual needs. You will be based in our offices in the vibrant city center ndash; Bratislava, close to the river and Eurovea shopping center. The onsite facilities include a fitness center, coffee machines, canteen and nursery. If you are relocating to Bratislava to join JCI you will be eligible to receive a housing allowance to help you get your new life set up! Who we are Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world thatrsquo;s safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So letrsquo;s talk today.


Job Customer Support
Primary Location Netherlands
Organization Bldg Technologies Solutions
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Client Service specialist

Union Bank of Switzerland

Netherlands
5 dagen geleden
Netherlands
5 dagen geleden
Do you enjoy interactions with people? Do you understand financial markets and want to get a spider-in-the-web role in the Asset Management business? We are looking for someone like this to:
• act as first point of contact for client-related queries. Liaises with colleagues and external parties to resolve these and to optimally service the client.
• coordinate and facilitate client-related requests with colleagues – often internationally - seeking to deliver a best in class client experience
• co-manage client on-boarding projects and facilitate lifecycle events (e.g. client requests or other service delivery issues) for client-related reviews
• support in the preparation of sales pitches, client meeting and cross-selling for existing clients
• think strategically and conceptionally to improve processes to achieve a better client experience
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Customer Service Agent with Dutch (Relocation to Slovakia)

Johnson Controls, Inc

Netherlands
13 dagen geleden
Netherlands
13 dagen geleden
Customer Service Agent with Dutch (Relocation to Slovakia) - 2110366

 

What you will do

Provide customer service, manage incoming enquiries and handle orders. Cover the process from receiving customer purchase order through to receipt of payment excluding the transport.


How you will do it

1. Sales order: Provide customer service from customer enquiry, handle orders against existing quote/contract/price list, through dispatch/invoice to payment information internally and to the customer.

  • Register and maintain customer data and records
  • Handle customer purchase orders and create sales orders (SO), handle invoicing, settle deviations by Credit/Debit note, issue compensation for claims
  • Cooperate with sales representatives – communicate prices, specific agreements with customers, incoterms between the customer and JCI
  • Act as customer’s main speaking partner, identify customer needs, resolve “conflicts”, build and nurse customer relationship/intimacy
  • Secure the best supply solution for the customers, negotiate improved delivery dates with different factories, divide deliveries to accommodate customer demands
  • Coordinate shipping instructions from customer to Logistics Specialist
  • Do the financial follow-up: debt collection, monitor overdue balances and provide information to finance about agreed settlement date

 

2. Purchase order: Handle orders towards different factories

  • Register new suppliers of goods & services
  • Place purchase requisitions (PR) and send requests for PO creation or necessery adjustments
  • Closely cooperate with different factories regarding availability of items, bookings, lead time, PO entries, order acknowledgements, packing lists, various documents etc.
  • Hand over the packing lists to Logistics Specialist
  • Maple – handle enquiries from AP team

3. Shipping: Closely cooperate with Logistic Specialist – provide all the transport related instructions such as packing list and other specific information needed for transport booking
4. Claims: Register warranty claims and act as customer’s primary point of contact throughout the claim process
5. Other areas:

  • Handle internal orders (provide services for other departments)
  • Provide team backup at absences and high workload

Qualifications

 

What we look for

  • High school degree or higher
  • English language fluently
  • Dutch language minimum B2 level
  • PC skills – MS Office, intermediate level
  • Knowledge of customs clearance procedures, logistics are advantage
  • Customer oriented with focus to details
  • Team player
  • Previous experiences in customer services are advantage

Our benefits

Besides a very pleasant and international work environment Johnson Controls offers various opportunities for future growth, a competitive salary, regular monthly bonus after 6 months of employment, fully covered meal vouchers, monthly free workplace massage, winter vitamin package, onsite FIT days and a flexible benefit allowance so you can choose to tailor the rest of the benefits to suit your individual needs. You will be based in our offices in the vibrant city center – Bratislava, close to the river and Eurovea shopping center. The onsite facilities include a fitness center, coffee machines, canteen and nursery. If you are relocating to Bratislava to join JCI you will be eligible to receive a housing allowance to help you get your new life set up! Who we are Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that’s safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So let’s talk today.

Job

 Customer Support

Primary Location

Netherlands

Organization

 Bldg Technologies & Solutions
 

Geplaatst op

30+ dagen geleden

Beschrijving

Houd jij ervan om klanten blij te maken? Als klantenservice medewerker ga je ervoor zorgen dat elke klant weer met een tevreden en blij gevoel ophangt. Via telefoon, email en social media sta je Nederlandse klanten te woord. Aan de hand van de trainingen krijg je tools aangereikt, waardoor je in staat bent de vraag of het probleem op te lossen. Ben je meer sales-gericht? Dan komt dat ook goed van pas, want we hebben ook meer sales-georiënteerde klantenservice medewerkers nodig.

Geen stress, alles wordt voor je geregeld:

We willen ervoor zorgen dat je vertrek naar Sofia zo makkelijk mogelijk voor je wordt gemaakt. Daarom wordt je vlucht naar Sofia voor je geboekt en betaald. Vervolgens word je bij aankomst op het vliegveld opgehaald en bij je tijdelijke hotel afgezet (deze wordt ook voor je geboekt en betaald). De volgende dag neemt je relocatiebuddy je mee om jou de verschillende appartementen in de stad te laten zien die voldoen aan jouw eisen. Wanneer je jouw appartement hebt gekozen, dan zal je hulp krijgen bij het verhuizen en alle administratie rondom het huren van de accomodatie. Sofia is spotgoedkoop, voor nog geen €350 huur je een prachtig centraal gelegen appartement van ongeveer 60 tot 80 m2.

Sofia, een onontdekte parel!

Eén van de grootste voordelen van werken in Bulgarije, zijn de lage kosten voor levensonderhoud. Met het salaris wat je verdiend, leef je een fantastisch leven! Sofia is dé plek om te wonen als je houdt van een bruisend nachtleven met veel leuke barretjes en restaurants. Ook kun je hier goed winkelen, want vrijwel alle bekende en minder bekende merken kun je hier vinden. Naast het winkelen is het bezoeken van katherdralen en theaters ook zeker een must. Ook buiten de stad is er genoeg te doen, zoals skieën, klimmen en fietsen. Door middel van goedgeregeld busvervoer, goedkope taxi’s of te voet kun je de stad zelf gaan verkennen. De stad staat eigenlijk vol met dingen die je moet zien, en dat in combinatie met een laag prijskaartje. Geen verkeerde plek om te wonen en te werken dus!

Wat wij aanbieden:

  • Hulp bij administratie, zoals bankzaken, belastingen en zorgverzekering.
  • Een bruto maandsalaris van €1290 p/m (oftewel €1125 netto p/m) een bonus.
  • Je krijgt betaalde trainingen en coaching.
  • Een internationale bedrijfscultuur in een gloednieuw kantoor.
  •  Je kan aansluiten bij het collectief bedrijfspensioen.
  • Aan het begin mag je tijdelijk verblijven in een hotel op kosten van het bedrijf.
  • Een relocatiebuddy die je gaat helpen met het vinden van vaste accommodatie.
  • De vlucht wordt voor je geboekt en betaald.
  • Je krijgt gelijk een onbepaalde tijd contract.
  • Interessante doorgroeimogelijkheden.
  • Een onvergetelijke levenservaring waar je de rest van je leven profijt van hebt.

Wat we van jou vragen:

  • Vloeiend Nederlands of Vlaams (in woord en geschrift).
  • Je bent flexibel ingesteld (wisselende shifts).
  • Je bent minimaal 6 maanden beschikbaar.
  • Je bent minimaal 18 jaar of ouder.
Source: Working Adventures Recruitment