Customer Care Germany | Optimise service & Online initiatives
Page Personnel
Tilburg, NB
Are you passionate about customer support in Retail and via Online channels, looking for an international opportunity? We are looking for a (near)native German candidate, who will be responsible for German Customer Care and optimise the service with (online) initiatives. Read more!
Client Details
The organisation is an international company active within Retail Brands, E-commerce and Private labelling. Location south of the Netherlands. A modern organisation and office with a professionalism, ambitious, no nonsense culture.
Description
You will be part of the Customer Care team, working together with your colleagues. As Customer Care Employee you are responsible for the Germany region managing the customer questions and orders via telephone, mail and webcare. Identifying the customer questions and taking initiatives regarding service improvements. The team tries out the products before it is introduced. Making sure to identify what kind of pitfalls could lead to customer questions and set up initiatives.
- On a daily base you are in contact with the customers (phone, E-mail, chat);
- First point of contact for customer questions, providing solutions, trouble shooting, making sure of customer satisfaction;
- Checking and handling the customer orders. Monitoring the RMA, return process in cooperation with colleagues;
- Developing standard solutions in the aftersales system for frequently asked questions (viewed on the website);
- During the customer service process you are looking for service improvements; Identify and analyse the customer questions, responding and making improvements by initiatives like FAQ's, product instruction video's, step-by-step plans and developing other (online) solutions.
- Follow-up of the FAQ's (about the existing and new product range);
- Because of online growth, in the near future the focus will be more on product review management and answering customer question on various online platforms.
Profile
- (near-)Native German and a excellent English writing and speaking skills;
- Bachelor preferred;
- 1-4 years of experience in (similar) work field / support position after education;
- Online Customer Support is a plus;
- You have creative initiatives to support and optimise the service;
- You have an interested and knowledge about digital devices to support customers with product questions;
- You are an enthusiastic/energetic person, able to work in a team taking your own responsibilities, to set priorities and to work in a dynamic environment.
Job Offer
- Contract with the organisation
- Full-time position
- Long term cooperation
- Discount products
- Company drinks and events
Accountant
DPP BV
Tilburg, NBJOB DESCRIPTION
We are looking for an initiative, team oriented and reliable Accountant to work in the D.P.P. Tilburg office, supporting our two Branches in the Netherlands.
D.P.P. in Tilburg and S&P in Aalsmeer are part of a US publicly-traded company (NYSE: ticker symbol “SSD”) and it will be the Accountant managing all aspects of the financial accounting for the Dutch entity and ensure compliance to company-wide finance policy as well as local accounting rules and tax laws supporting the Branch Controller.
This position will directly report to the Branch Manager and to the Branch Controller.
DUTIES INCLUDE:
- Perform general ledger closing journal entries
- Maintain the A/R and A/P sub-ledgers
- Prepare and process VAT declarations and other reporting to the authorities
- Prepare payments and post bank transactions
- Prepare the intercompany account reconciliation
- Completion of monthly balance sheet and P&L account reconciliations
- Prepare monthly payroll for external provider
- HR support
- Ensure compliance with local statutory reporting requirements
- Participate in performing internal controls (Sarbanes-Oxley compliance)
- Coordinate and manage accounting system changes and/or implementations
- Perform additional administrative tasks within the branch
- Continuous improvement of processes and updating the documentation
- Interact with Branch Controller and Management on Financial Statement Review, Reporting, Annual budget process and ad-hoc analysis
- Interact with Internal and External auditors/service providers, banks and tax advisors
REQUIREMENTS
- BS in accounting
- Minimum five years accounting experience with good knowledge of Dutch GAAP
- Process-oriented thinking and acting
- Fluent in Dutch and English
- Good knowledge of MS Office
- SAP and US GAAP knowledge and Sarbanes-Oxley compliance experience a plus
PERSON TO CONTACT
To apply for this position, please send an application and resume (letter of application and CV should be provided in English) to Mrs. Iris Kemper-den Hoed:
Mail: D.P.P. BV, Aphroditestraat 24, NL-5047 TW Tilburg
E-mail: iris@dpp-pultrusion.com
Contact person: Vanessa Alt, +49 157 58177216
Medewerker Verkoop Binnendienst (40 uur)
The Hardware Company BV
Udenhout, NBThe Hardware Company is een IT disposal bedrijf, gericht om hardware spare parts, apparatuur en complete machines te leveren aan de ‘gebruikte’ markt.
Ter versterking van ons team zijn wij op zoek naar een enthousiaste:
Medewerker Verkoop Binnendienst (40 uur)
De werkzaamheden binnen deze functie bestaan o.a. uit:
- Het uitwerken van orders
- Adviseren van klanten en onderhouden van contacten
- Algehele assistentie van de verkoop
- Opzetten van nieuwe netwerken
Jouw profiel:
- MBO+ werk- en denkniveau
- Je doorziet processen van inkoop, verkoop en nazorg
- Geen 9 to 5 mentaliteit
- Stressbestendig
- Accuraat
- Niet bang om acquisitie te plegen
- Goede beheersing van de Nederlandse en de Engelse taal
- Kennis van hardware is een pré
Stuur je C.V. naar info@thehardwarecompany.nl
Logistiek Technisch Medewerker (40 uur)
The Hardware Company BV
Udenhout, NBThe Hardware Company is een IT disposal bedrijf, gericht om hardware spare parts, apparatuur en complete machines te leveren aan de ‘gebruikte’ markt.
Ter versterking van ons team zijn wij op zoek naar een enthousiaste:
Logistiek Technisch Medewerker (40 uur)
De werkzaamheden binnen deze functie bestaan o.a. uit:
- Inkomende en uitgaande goederen verwerken
- Transport inplannen
- Pre-configureren van IT apparatuur
- Alle voorkomende magazijnwerkzaamheden
Jouw profiel:
- MBO+ werk- en denkniveau
- Geen 9 to 5 mentaliteit
- Stressbestendig
- Je weet van aanpakken
- Goede beheersing van de Nederlandse en de Engelse taal
- Kennis van hardware is een pré
Stuur je C.V. naar info@thehardwarecompany.nl
Senior assistant audit
Five Finance Recruitment
Tilburg, NB
Senior assistant auditor
What are you going to do?
As an assistant auditor, you will be a part of a team of 3-6 other assistants. Together you will be serving a wide variety of clients, the majority of which in the MKB sector. In this firm, you will be working closely with the partners. They are very enthusiastic about the business and work hands-on with all junior/senior assistant auditors.
What is offered to you?
* Above-market salary
* Lease car
* Personal development budget
* Mentor in the company
What is expected of you?
* 4+ years of experience
* BSc + education
* Fluent in Dutch and English
Where are you going to work?
The client is an advisory and accountancy organization. With the expertise from its worldwide network, the firm advises family businesses and SMEs in the region in particular on financial health, growth and sometimes even international steps. As aforementioned, you will be working closely with your clients and act as more of a consultant rather than a typical auditor.
Learn more or apply directly?
Do you have what it takes to join this unique team? If you are up for the challenge or want to learn about other opportunities in finance, contact me - Stefan Maznev
mail: stefan.maznev@fivefinancerecruitment.com
phone: +31 107 549 100
LinkedIn: www.linkedin.com/in/stefanmaznev
Location
Tilburg
PEGA Senior System Architect
BNP Paribas Cardif B.V.
Oosterhout, NB
BNP Paribas Cardif is looking for:
PEGA Senior System Architect
Do you have an excellent knowledge about PEGA development? Do you want to put this know-how to use and create innovative technical solutions for business & IT challenges? Would you like to work for an international Insurance Company? In that case you may be the new PEGA Senior System Architect we’re looking for!
What’s the job about?
You will be responsible for the development activities on our PEGA platform. You report to the Deputy Manager Software Development & Tests and you’ll collaborate closely with other internal and external developers and IT-specialists.
What keeps you busy during the day? Amongst other things you’ll be:
- Translating functional to technical specifications.
- Performing peer reviews of the work from your direct colleagues and do system integration tests to secure the quality of the applications (including database performance, UI & alert logs).
- Providing accurate time- and cost estimates for tasks.
- Buildingbusiness solutions based on our existing PEGA v7 platform using PRPC tools (PAL, Tracer, Security Model, Access Groups, UI Portals, Log Analyzer).
- Applying PEGA best practices for architecture, design and development.
And of course we aim for continuous improvement! You will help us lift our business to a higher level.
It is nice to work here! Why?
“In our open plan office you’re sitting next to our business process experts and test team so you can collaborate closely. You will be working on projects whichdirectly impact the internal business operations,” according to your new manager, Johan Stolk.
Whichskills do you need to bring along?
You are good in in organizing, planning and coordinating. You easily get to the heart of the matter by using your pro-active approach, analytical skills and ability to listen. You’re a team player with a drive for continuous improvement.Next to that you have:
- A Bachelor of Computer Science or similar degree.
- A PEGA System Architect certification (CSSA 7.1 or higher is desired).
- 5 years of experience with PEGA implementations, experience with PEGA PRPC version 7 covering the following design and implementation topics:
- PEGA 7 Case Management Relationship, Inheritance, Class Design and Reporting
- Rule Resolution, Circumstances, Locking, Agents, Rule Utility Functions, Data Pages
- At least one end to end experience on two Integrations (SOAP, SQL, REST, JMS)
- Run pre-flight regularly to check code with Alerts, PAL, Log, Tracer, DB Trace, PRPC Caching
- Pega Framework Knowledge. Experience with Insurance Industry Framework (IIF) and Product Configuration Framework (PCF) is a pre
- Experience with correspondence, email, PDF and FileNet integration is a pre
- Design and data model, Ruleset hierarchy, UI (harness and sections)
- The ability to program a Pega solution considering the present application scenario and business requirements.
- Experience in analysing, designing, developing and application deployment of Java based enterprise applications.
- Experience in/Knowledge of J2EE (JSP, Servlets, EJB, XML, Java), webservice and database techniques.
- Knowledge of ITIL and experience with different development approaches (Waterfall, Scrum/Agile).
- Excellent written and oral communication skills in English (must) and Dutch (desired)
- Ability to work independently as well as with colleagues.
- Communication skills: you communicate effectively with IT specialists as well as with colleagues outside the IT department.
- A customer friendly and service orientated attitude.
Tell me more about the organisation
BNP Paribas Cardif – part of BNP Paribas – develops and sells products and services in the areas of savings and insurances by many distribution channels. BNP Paribas Cardif is active in 36 countries and has a strong position in Europe, Asia and South America. Nearly 10.000 employees are working for BNP Paribas Cardif and over 77% are working outside of France.
In the Netherlands we focus on insurance products that protect us against risks such as disability, unemployment and death. A half-million of Dutch households have an insurance at BNP Paribas Cardif Netherlands. We have more than 115 professionals working at our office in Oosterhout.
The department consists of 5 teams: Business Process Management, Software Development & Test management, Functional Application management, Service desk and Technical administration. As PEGA System Architect you are part of the Software Development & Test team.
What we have to offer you
We like to bring out the best in every employee. To achieve that, we believe it is important that employees spend time on personal development and keep developing themselves. We give you the opportunity to learn and develop your talents and skills. Next to that you’ll:
- Have a fantastic job within the IT department.
- Work 38 hours per week.
- Have a market based salary.
- Have a 13th month of salary.
- Get 8% holiday allowance.
- Have the opportunity to develop your knowledge and skills.
- Have 26 vacation days.
- Get a company contribution to your pension.
- Can attend the wellbeing program.
- Can opt for a collective health insurance and accidents insurance.
- Get coverage by the company for the ‘WIA-gap’.
- Have a nice place to work in an open culture.
The way to send your application
Do you match with these requirements and are you interested in this position? Please send us your motivation and CV to
werkenbijcardif@bnpparibascardif.com
.
Please note that you will need to pass the pre-employment screening before you can start working for us.
If you have any questions you can always contact Lauren Vos, telephone number: 0162-486 015 or sent an e-mail to
werkenbijcardif@bnpparibascardif.com
.
We don’t appreciate help from other parties in our search for the right candidate, unless we ask them to.
Customer Care Amazon | ENG and GER or FR | Retail Design
Page Personnel
Tilburg, NB
For our client, a modern product design company, we are looking for the Client Care Representative responsible for the Amazon Channel. Do you want to contribute to excellent Client Care and do you have experience in the online channels regarding order management? Read more!
Client Details
The organization is a renowned international player active in the retail product design world. You will have around 200 enthusiastic colleagues from different departments. There is a professional, social and family culture. They are well-known for their modernity, design, colorful collections with sustainable product developments and a pleasant and modern working environment. You will work in a diverse and open team.
Description
We are looking for the colleague in the new position as Client Care Representative for the support in the Amazon Channel regarding order management. The products of the company are sold in a wide range of European countries via Retailers and Online (owned Webshop, E-commerce channels like Amazon and via their partner retail webshops). You will work in a modern and nature based office, part of the Client care department. This department is divided in sub teams regarding area or specialization. You will be part of the Online team, a modern and ambitious team with specialization Amazon channel.
- Responsible for the Client Care process in the Amazon platform.
- Client and Order management process, service up till sending invoices and credit nota's;
- Communication with clients during this process, advice and monitoring of follow-ups;
- Excellent conversation partner regarding products, orders, delivery dates, questions and finding solutions;
- Taking care of complete and correct registration of sales orders and communication with clients in SAP;
- Weekly optimalization and follow-ups of deliveries;
- Identify structural problems in the process (Amazon platform) and proposing solutions to reduce and prevent any problems;
- Supporting the Sales team if needed.
Profile
- Excellent knowledge (and a must) of the English and German or French Languages. Dutch is an advantage;
- Relevant education, bachelor working and thinking level;
- You have a minimum of 2/3 year experience in a similar position and international environment;
- Customer-focused, great communication skills, energetic;
- It is a must, you have worked with the Amazon platform (order management), preferable also with SAP;
- Competences: Independent, planning and organization, analytical, communicative, prioritize and flexible.
Job Offer
- You will be part of a modern and professional organization with a down to earth mentality. There is a relaxed and professional, but at the same time, informal atmosphere.
- Contribution to huge commercial success and online potential
- Fulltime position, salary, holidays, pension a.o.
- Staff discount on their brands!
Junior Financial met automatiseringskennis
Van Boekel accountants en adviseurs
Tilburg, NBOrderpicker (English)
Tempo-Team
Waalwijk, NBLooking for a job as orderpicker in a company where it’s always busy? Well, look no further! Black Friday, Sinterklaas, Christmas! It’s all just around the corner. Where will you buy all your presents? Exactly! On bol.com, the biggest webshop of them all!
What we offer- Get a salary of €10,50 bruto per hour (21+)
- Have a chance on a permanent contract.
- Get shift allowances in the evening and weekend!
- Get your salary paid weekly.
- A job to brag about on birthday parties! :)
Do you have your own transport & accommodation in or around Waalwijk, do you speak English, are you available 4 days a week or more, can you start your workday before 08:00 in the morning and are you able to work 8 hours per day? Great, you’re hired as an orderpicker! Alright alright, not yet. But you’re getting close!
What will you doWorking as an orderpicker at bol.com, Ingram Micro, in Waalwijk! What's that like? A lot of fun, lots of nationalities and a lot of work! In this warehouse we have millions and millions of products, ready to be ordered by all the home-shoppers. You’ll be orderpicking the orders, packing them and making sure they’re ready for shipment. Do you like the job? Perfect, then you can start working at Ingram Micro very soon! It's important here that you're available fulltime and a minimum of 4 days a week (not the weekend).
There are several functions available: orderpicker, packing or sorting for example! So, you always get something you like. Start working in the warehouse job that fits YOU best!
Anyone can work at Ingram Micro as orderpicker. Are you 18 years old? 55 years old? 93 years old? Come on in! If you’re motivated, we have a place to work for you. So… Motivated? Alright, hired! Ehh, already? Almost! First we have to meet you for a job interview and we’ll see if this job suits you :)
Apply on this vacancy and we’ll contact you within 1 workday to meet you and make an appointment for an intake! Do you already have a Tempo-Team account? Then you can call us on 076-5211818 to make an appointment! See you very soon :)
Vacaturenummer: 447860
Mechanical Engineer , Tilburg/Breda
A.C.E. Ingenieurs & Adviesbureau
Tilburg, NBSalaris
€2.2k - €2.8k Per jaar
Type functie
Fulltime
Geplaatst op
5 dagen geleden