Pbeglinger@mobiquityinc.com

• Define enterprise-wide architectural processes, policies, and procedures. This includes, but is not limited to, selecting and adapting the proper architectural methods, governance, and technical standards necessary to realize a strategic landscape of IT systems.
• Produce solutions that support the client's future operating model or business capabilities.
• Communicate the impact and effects of proposed solutions to client and team at a strategic, operational, and technical level.
• Assist the Agile Program Management to identify and design development value streams.
• Work with organizational leadership to establish a high-performance engineering culture. Identifies and helps to resolve obstacles across organizational boundaries.
• Inspire others and convey the technological vision of an organization to large groups and you are seen as an executive consultant in an organization and/or domain.
• Act as a trusted advisor to Mobiquity and the client's executive leadership.
• Show thought leadership within Mobiquity as well as in our client’s organizations.
• Analyze and define roles and responsibilities that align talent to the enterprise vision and identify knowledge gaps.

Travel
We generally work from our office in Amsterdam or from our client’s offices in the Netherlands. We have an international client base, so occasional international travel is required. During the COVID-19 outbreak, we are following the RIVM guidelines. This has resulted in a temporary requirement to work from home and the cancellation of international travel.
What it takes to excel in this role

• 10 years of experience in IT, of which 5 years in solution or enterprise architecture
• Experienced consultant and strategic thinker
• Proven skills in senior stakeholder management, communication, presentation, negotiation, leadership, and coaching
• Able to define strategies and achieve buy-in from stakeholders across all levels
• Knowledge of architecture frameworks and methods such as Togaf, C4, and UML as well as cloud adoption frameworks
• Deep understanding of common architecture principles
• Proven track record leading enterprise-scale IT programs
• Practical experience with public cloud and software engineering projects
• Industry knowledge in a specific vertical such as banking, healthcare, or retail
• Pragmatic approach and capable of making complex problems small and understandable
• Excellent written and verbal communication skills in English

Nice to have

• Bachelor or masters degree in information technology or a related field
• Experience in IT infrastructure design and/or software engineering
• Experience in digital consulting
• Industry certifications such as Togaf, AWS, Azure, and Scrum
• Dutch language skills

What we offer:

• Competitive salary
• Laptop
• 25 holidays
• Pension plan
• Travel costs compensation
• Training via our Mobiquity Academy
• Health insurance compensation (€100,- per month)
• Free fruits, Friday breakfast, lunch and afternoon drinks, and lots of fun in the office including a game room with pool & ping pong table, Xbox
• A collaborative learning environment and cool creative and innovative projects
• When you are not working at a client’s location, join us in our Amsterdam office
• We invest in your growth, success, and happiness, and celebrate the world-class work you produce
• We are famous for our healthy work-life balance and being really flexible.
  

For candidates from outside of The Netherlands, we offer a relocation package including support in obtaining a knowledge migrant work permit, 30% tax ruling application, finding rental accommodation, and a flight ticket.
Do you have what it takes? Follow our instructions below to apply.

Please note that this opportunity is only open to candidates already living in Europe, due to the current situation with the Covid-19. Thank you for your understanding.
About Mobiquity

Founded in 2011, Mobiquity provides end-to-end omnichannel digital consulting services to leading B2B and B2C brands (HealthCare, Banking, IoT, Big Data, and cutting edge Web & Mobile Applications). With over 750 employees spread across the USA, Europe, and India, 40 different nationalities combined; we create compelling digital experiences to help our clients create the best human-centric products. Our key competencies include Strategy, Design, Product Engineering, Analytics, and Cloud Services. Each day, 50 million users interact with our solutions. 

Our teams are inspired by technology but it doesn’t rule them. We love to learn, we are curious by nature and driven to make a mark. Working at Mobiquity means that sometimes you’ll be working outside your comfort zone, and you’ll work with smart people, possibly some that are even smarter than you. We value people that judge their success by the success of the team and the happiness of customers. 

We’re also proud to be an Amazon Web Services (AWS) Premier Consulting Partner.
About the role

Our teams at Mobiquity design, shape and develop incredible solutions for some of the world's most impressive organisations. And, since every organisation is unique, complex, and (at times) a little messy, our Product Owners are key in helping us understand, discover and deliver solutions which bring true value for our customers. Product owners must collaborate closely with product designers and engineers to discover effective solutions, and then work together to deliver those solutions to the market.

As Product owners, we empower clients’ product teams to solve hard problems – customer problems and business problems – in ways that our customers love, yet work for their business.

 What you'll be doing

• Within the context of shaping, designing and building effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement), you as a Senior product owner, are primarily accountable for ensuring the solution is both valuable and viable, 
• You build trusted relationships with stakeholders to gather and prioritise requirements based on business value and impact (also supporting the initial and continuous discussion on how to find business value across their products/services), 
• You break down the requirements into epics, user stories, acceptance criteria, diagrams, etc., 
• You challenge stakeholders and business owners on the added value of the requirements, always asking 'Why', 
• Together with Designers, you refine the wireframes and designs,
• Together with Analytics and Strategy, you discover new opportunities for our clients, 
• Once development has started you work with the team as a Product Owner by proxy for our clients, 
• As you want to deliver high-quality products, you work closely with QA and participate in the User Acceptance Testing, 
• You will be working in (distributed) teams of 4 to 20 resources across Europe, US, and India.

What it takes to excel in this role

• Minimum 5 years of experience in a similar role,
• Excellent written and verbal skills in English,
• Experience with Agile/Scrum software development,
• Excellent communication skills,
• Proven leadership skills,
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship,
• Flexible and able to handle ambiguity,
• Pragmatic, takes ownership, cool under pressure,
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery,
• Experience with UX, design and analytics,
• Experience working with project and requirements management systems (JIRA),
• Dutch language is a plus. 

We offer a challenging learning environment and cool creative and innovative projects. By joining Mobiquity, you will be joining a growing team of creatives, all working to bring their expertise to our customers. We coop in teams, learn from each other and our employees represent the best talent from around Europe and beyond, and we're very proud of what we've achieved already!

And if you have a passion for technology, then we’re looking for you!

What we offer

• Competitive salary,
• 25 holidays,
• Pension plan,
• Travel costs compensation,
• Training via our Mobiquity Academy,
• Health insurance compensation (€100,- per month),
• Free fruits, Friday breakfast, lunch and afternoon drinks, and lots of fun in the office including a game room with pool & ping pong table, Xbox…
• A challenging learning environment and cool creative and innovative projects,
• When you are not working at a client’s location, join us in our Amsterdam office,
• We invest in your growth, success, and happiness, and celebrate the world-class work you produce,
• We are famous for our healthy work-life balance and being really flexible.

For candidates from outside of The Netherlands, we offer a relocation package including support in obtaining a knowledge migrant work permit, 30% tax ruling application, finding rental accommodation, and a flight ticket.

Do you have what it takes? Follow our instructions below to apply.

Apply

After giving your consent in the section below, please upload your resume and details. Have questions before applying? Please address them to our recruiter: Alice Revest - arevest@mobiquityinc.com.

Senior Technical Consultant for ITSM

Location: Amsterdam, Netherlands

ServiceNow, The Enterprise Cloud Company, is the industry-leading cloud platform provider for building enterprise applications. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution.

To sustain our explosive growth, we are looking for drivers—people who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet, and we want to hire people who have their best work ahead of them, not behind them. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out.

ServiceNow is currently seeking an ITSM Senior Technical Consultant to be responsible for the successful delivery of ServiceNow's solutions and services, in a client consulting environment.

What you get to do in this role:

The ITSM Senior Technical Consultant is a key member of the overall implementation project team and expected to deliver thought leadership in challenging situations.

You will be responsible to develop, invest, and maintain thought leadership with deep subject matter expertise related to ITSM and other product capabilities and complementary technologies in a client-consulting environment including Incident, Problem, Change, Service Request, Configuration, Knowledge, Service Level Management and Service Portfolio Management.

Lead all technical aspects of the project delivery and solution delivery including:

• Creation and delivery of solutions for clients addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards.
• Ensure technical deliverables to Customer Delivery and customers are complete, consistent, high quality, on time and deliver valued outcomes.
• Lead requirement gathering workshops to identify use cases and value-based acceptance criteria.
• Configuration of the application, workflows, and UI.
• Development of required integration components (REST, SSO, LDAP, etc).
• Drive the continuous improvement of our implementation methodology and service offerings based on client experiences.
• Mentor field resources in implementation methodology, configuration, and best practices for the ITSM application suite.
• Collaborate and contribute to the creation, deployment, and maintenance of Technical Best Practices and Standards.
• Achieve ITSM Practice and individual KPIs and Metrics as defined.
• Up to 50% travel annually, driven by customer needs.

Requirements and Preferred Requirements:

• Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments.
• Committed to customer satisfaction and ensures that actions contribute towards a positive client experience by delivering the required business outcomes.
• Exceptional communication and presentation skills to include technical and business concepts.
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery.
• Active listener, respecting others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational).
• Demonstrated ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership in solving business processes and/or technical problems during project delivery.
• Demonstrated interpersonal skills, client centric attitude, ability to deal with cultural diversity.
• Proven team player and team builder.

Qualifications:

• 3+ years working in the ITSM or IT services/consulting industry.
• Experience of ITIL, minimum foundation level, ideally higher. Knowledge of other frameworks such as COBIT, IT4IT beneficial.
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working in a SaaS environment.
• Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies.
• Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles.
• Fluent written and spoken English.

Xylem is the leading global provider of efficient and sustainable water technologies and our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. 

We are committed to social responsibility and corporate citizenship through our Xylem Watermark program, where colleagues volunteer their time and talent to provide and protect safe water resources for communities around the world, deliver disaster response, educate children, and raise global awareness about critical water issues. Innovation, diversity and inclusion are also key to our culture.

Our products and services move, treat, analyze, monitor and return water to the environment, in public utility, industrial, residential and commercial building services settings. We develop and provide technologies that improve the way water is used, managed, conserved and re-used. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities. 

If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com​.

What will you do?

The Project Manager position offers the opportunity to join Xylem’s Digital Transformations driven, contrarian, creative experts in their endeavor to use high tech tools to solve age-old infrastructure problems. You will lead complex projects both in the Netherlands (mainly) and further in the world using your expert project management skills, technical knowledge, and your passion for client success. You will plan and maintain project schedules, identify and mitigate risks, and communicate goals and results with project stakeholders.  

Xylem’s Digital Transformations team is hyper-focused on the use of big data, artificial intelligence, and the Internet of things to implement Intelligent Urban Water solutions, primarily for water utilities. Xylem’s Digital Transformations team has clients worldwide. Xylem’s Digital Transformations team is seeking to disrupt the status quo and drastically advance the water industry. Xylem’s Digital Transformations’ mission is to help utilities save money and save the planet by dynamically managing water and wastewater infrastructure.

What are your essential duties/principal responsibilities?

• Work with team members to deliver projects on-time, on-budget, and on-scope.
• Maintain project management tools for project tracking, billing, and projections.
• Serve as technical interface with clients, business managers and commercial teams and provide direction to the engineering team. Coordinate activities with engineers in other disciplines (environmental, civil, electrical, and software)
• Present optimization concepts to utility managers.
• Make complex, cutting-edge ideas understandable and exciting to utility managers.

What do wo ask from you for this position?

• Graduation from a four-year university with a major in engineering, or related field.
• A certificate of registration as a Professional Engineer issued by the local state/country authority a plus (or the ability to obtain in 12 months).
• 5+ years of experience in working with utilities at planning and operation management levels.
• Excellent command of Dutch language (written and spoken): native speaker preferred
• Must have education/experience and accountability for cost control and profit targets and managing a project budget.
• Experience with developing and managing programs, scheduling and implementation with ability to plan, assign, direct and coordinate a variety of functional specialties with overlapping work areas a plus.
• Experience with managing engineers, suppliers, and sub-contractors a plus.
• PMP Certification a plus.
• Organized, disciplined and focused approach to project management.
• Ability to bring structure to a project while incorporating creativity into the final solution.
• Enthusiastic, innovative, and charismatic attitude.
• Excellent communication skills to express complex ideas to professionally diverse audiences.
• Exposure to different approaches to project management.
• Experience with taking ideas from concept through to implementation.
• Passion for Client Success

Some additional information for you:

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Regularly required to sit or stand, reach, bend and move about the facility

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
• Standard weekly job hours: 40 hours
• Must be able to travel as required up to 30%

Excited for this opportunity? Lets Solve Water, Together!