delivery manager vacatures

In de buurt zaandam, noord holland
540Banen gevonden

540 vacatures gevonden voor delivery manager vacatures In de buurt zaandam, noord holland

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Client Services Manager

Curve Recruiting

Velsen-Noord, NH
8 dagen geleden
Velsen-Noord, NH
€40k - €45k Per jaar
8 dagen geleden
€40k - €45k Per jaar

Client Services Manager

 

An exciting opportunity has arisen for a driven and experienced national Client Services Manager to manage our new client in Velsen, Netherlands.

 

Job Description

Working closely with our client's senior stakeholders you'll take ownership for the strategy and overall delivery of service of our clients integrated supply capability in the MRO (Maintenance, Repair and Operation) field, driving the delivery of reduction of costs on indirect materials. In a nutshell, they supply everything that keeps our clients production line running, allowing them to make their end product.

An operational background is required as the successful candidate will manage a team of Account Executives and engineering stores personnel to deliver key targets and KPIs.

Duties

Responsible for managing the Client Relationship, contract and commercial arrangements

Production of an Annual Account Development Plan (as part of the annual budget process), consisting of

o Revenue from driving existing lines in existing locations

o Revenue from driving new lines in existing locations

o Revenue from driving new lines in new locations

o Revenue from driving existing lines in new locations

  • Management of P&L to deliver both revenue and profit targets in line with budget.
  • Ensure purchase orders and received in a timely manner, and that accurate invoicing is produced and delivered to the client in line with contractual arrangements.
  • Understand and manage client payments in line with contract.
  • Conduct quarterly client feedback surveys, driving continual improvement.
  • Manage CRE and Store Envoys to ensure impeccable store management and continual improvement against audit.
  • Ensure clear objectives are set, monthly 121 meetings are held and documented reviewing performance and progress.
  • Recruit and succession planning of the team.
  • Production of a monthly P&L re-forecast in-line with the above
  • Presentation of account performance, including P&L variations
  • To the HOCRM, COO, CFO and CEO as required.
  • Work closely with the PMO, Head of CRM and the Supplier Relationship Manager to ensure a seamless transition for all new business opportunities
  • Identify growth opportunities within the existing client as well as expanding group opportunities.
  • Ensure delivery of all client SLA’s and KPI’s
  • Coordinate the service provision to exceed Client expectations.
  • Attend Client meetings to present performance against agreed SLA’s and KPI’s
  • Produce and update Client case studies
  • Operate as the key point of Client communication and feedback, including the provision of performance based reports, pricing and service proposals
  • Provide inputs to all new bids and undertake Client presentations to secure the same

Experience

  • Driven leadership style. Experience in leading team of 8+
  • Resilient
  • Data Analysis and Excel skills including the production of pivot tables
  • Proven track record of successful Key Account Management delivery across multiple clients
  • A proven track record of client satisfaction and realising additional business opportunity would be advantageous.
  • Demonstrable track record of exceeding client KPI’s and SLA’s
  • Ability to drive increased revenue within existing accounts
  • Numerically superior, able to construct account P&L plans down to EBITDA level
  • Strong interpersonal and influencing skills, together with a persuasive communication style
  • Ability to co-ordinate and Lead cross functional teams to exceed client expectations
  • Advanced presentation skills
  • Intellectually strong with demonstrable problem solving skills

If you are interested in finding out more please get in touch and we will be happy to go through the details with you.
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Account Manager

The Curve Group

Velsen-Noord, NH
30+ dagen geleden
Velsen-Noord, NH
30+ dagen geleden

Account Manager

Velsen, North-Holland, Netherlands  - *Competitive Salary* 

An exciting opportunity has arisen for a driven and experienced Account Manager to assist in managing our manufacturing client in France. Our client is in a period of real growth and is looking for an experienced Account Manager to join the team.

Ideally, you will come from one of the following industries.

  • Industrial/OEM or Engineering
  • Manufacturing
  • Logistics, Stores/Warehouse
  • Facilities

You have experience in managing stakeholders and client expectations in that environment. You will be working closely with our Senior Account Manager, you will help to take ownership for the strategy and overall delivery of service of the integrated supply capability in the MRO (Maintenance, Repair, and Operation) field, driving the delivery of reduction of costs on indirect materials. In a nutshell, our client supplies everything that keeps the customer production line running, allowing them to make their product.

You will be:

  • Resilient
  • Analytical – (Data Analysis and Excel skills & Attention to detail)
  • Engaging – (Proven track record of successful Account Management and influencing skills)
  • Customer focussed – (track record of client satisfaction against KPI/SLA’s)
  • Commercially focussed – (Able to realise additional business opportunities)
  • A Leader – (have co-ordinate and lead cross-functional teams)
  • Positive and results focussed- (demonstrable problem-solving skills)
  • Strong interpersonal and influencing skills, together with a persuasive communication style
  • Ability to co-ordinate and Lead cross-functional teams to exceed client expectations

You will also speak "French" and "English" "Fluently"

If this sounds like you get in touch!

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Buyer

The Curve Group

Velsen-Noord, NH
30+ dagen geleden
Velsen-Noord, NH
30+ dagen geleden

Buyer

Velsen, North Holland, Netherlands  - *Remote working* *Competitive Salary* 

My client a market leader in the provision of Integrated Stores and Supply Chain Management Solutions for Blue Chip Companies in the UK and Europe. We are seeking a Buying Envoy for one of their client sites based near to Velsen.

My client are in a tremendous period of growth. We’re looking for a confident Buyer who is adept at working in a fast-paced environment, with the ability to manage multiple tasks whilst maintaining a professional approach, ensuring effective communication at all times with vendors and suppliers .

A background gained in busy engineering and manufacturing or corporate environments would be beneficial, but is not as essential as the attitude to deliver, develop and succeed.

 

Key Role Requirements

  • Source suppliers of ad-hoc products as required and negotiate cost reductions
  • Expedite outstanding orders with vendors so that delivery dates are in line with goods requirements.
  • Liaise with customers in receipt of direct orders to confirm that the delivery of goods ordered have been achieved, receipt and confirm deliveries into SAP.
  • Record all communications with vendors and stores in SAP.
  • Be able to interrogate supporting procurement systems to SAP to identify customer name and contact details.
  • Edit current stock lines in the system, description, supplier and inventory level changes.
  • Identify poor service levels from vendors and report to Purchasing Manager.
  • Identify quantity of aged orders over 2 weeks that should have been resolved at stores level and report to Purchasing Manager.
  • Provide progressing support to customers/ key vendors who make either direct telephone enquiries or email enquiries.

Key Skills Required

  • Strong sense of customer service
  • Good organisational skills
  • Proficient with Microsoft Word, Excel and Outlook and previous use of SAP
  • Ability to communicate effectively with vendors and customers via telephone and email
  • A track record in supplier sourcing and negotiation

 

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FP&A and Performance Manager

Michael Page International Netherlands SA

Amsterdam, NH
2 dagen geleden
Amsterdam, NH
€85k - €100k Per jaar
2 dagen geleden
€85k - €100k Per jaar

The IBP and Performance Manager is responsible for managing, championing and continually improving the Integrated Business Planning (IBP) process for the region, which encompasses all aspects of the business including strategy deployment, new product development, demand planning, supply planning and financial planning.
Client Details
A global FMCG brand with regional headquarters in Amsterdam.
Description
The IBP and Performance Manager is responsible for managing, championing and continually improving the Integrated Business Planning (IBP) process for AMENA region (Africa, Middle East, Europe, North Asia, Americas), which encompasses all aspects of the business including strategy deployment, new product development, demand planning, supply planning and financial planning.
The IBP and Performance Manager will also assist with various ad hoc business projects, support resolution of issues highlighted through the IBP process and provide analysis and insights to drive business performance.
Main responsibilities:
Orchestrate the IBP process
  • Ensure a high level of integrity in all elements and disciplines of the IBP process, focussing the process on delivering the strategic aspirations of the business
  • Integrate regional IBP & ITP with Global IBP and with other regions
  • Attain the prescribed IBP accreditation standard (currently 'Foundation IBP') 
  • Facilitate Reconciliation Review and Management Business Review processes for AMENA including the compilation of the appropriate pre-read materials
  • Work closely with the AMENA sub-region facilitators on process integrity and issues resolution
  • Ensure data and information is accurate, and flows in a timely manner, in accordance with the defined procedures
  • Escalations & issues from Region to Global are submitted appropriately, tracked and managed, and feedback into the Region is timely.

Maintain high stakeholder engagement
  • Engage with the Regional CEO and other Lead Team members on a regular basis to ensure their needs are being met and that they understand and support IBP
  • Regularly engage with the other IBP meeting facilitators to ensure smooth process flow, handover between steps and delivery of performance.
  • Actively collaborate with the commercial and business teams to resolve business issues, streamline processes and drive business performance, ensuring a feedback mechanism is in place to address continuous improvement opportunities.
  • Maintain open communication and ensure active collaboration across stakeholder groups
  • Build effective working relationships across the region to facilitate information sharing and more robust outputs

Finance Business Support
  • Lead or support business projects to drive improvements or resolve challenges
  • Through financial and gap analysis, generate insights to help drive delivery of our strategic goals
  • Identify and help to address gaps in business performance jeopardising achievement of our targets
  • Provide commercial support and challenge to support business objectives
  • Work closely with the commercial team to deliver one version of the numbers to internal and Group stakeholders
  • Drive and take ownership for other commercial priorities as identified by the business
  • Other duties as required from time to time to ensure delivery of team objectives

Operational excellence
  • Continuously manage IBP processes to drive the right business conversations to support the delivery of business performance goals
  • Lead the continuous challenging of the IBP process to improve effectiveness and eliminate waste and duplication
  • Identify opportunities to improve the efficiency of current business activity, working with other teams as necessary to implement these improvements

Profile
Education: Relevant Accounting or Business qualification
Experience
  • Minimum eight years experience in a complex business environment
  • Project management experience
  • Experience in commercial analysis and financial planning
  • Strong analytical experience and interpretation of information and date

Soft skills: Effective communication and facilitation skills
  • People and change management Skills
  • Process orientation
  • Sound knowledge of business planning processes
  • Process Management
  • Drive for Results
  • Planning
  • Business Acumen
  • Stakeholder Management

Technical/Functional
  • Expertise Microsoft software
  • Knowledge of BI tools such as Power BI or Tableau
  • Familiarity with SAP, BW and Central Finance

Job Offer
  • A challenging role in a complex international environment
  • A growing global organisation
  • Competitive remuneration package
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Partner Services ASC Delivery Manager - EMEA

Palo Alto Networks

Amsterdam–Duivendrecht
7 dagen geleden
Amsterdam–Duivendrecht
7 dagen geleden
Company Description

Palo Alto Networks® is the fastest-growing security company in history.  We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you!

Job Description

In the role of Manager, ASC Delivery EMEA, you will be responsible for managing all aspects of the Authorised Support Centre program in our EMEA theatre.  This includes managing partner performance within the program which includes helping partners increase the attach rate of their branded technical support services and Palo Alto Networks products.  In addition to helping partners grow their services business, this role will be responsible for coordinating enablement opportunities, directly engaging with Palo Alto Networks Technical Assistance Centre, and representing Partner Services to country and theatre leadership.  Additionally, the Manager, ASC Delivery EMEA will be responsible for the performance of their employees (the Partner Services Managers) who maintain working relationships with the ASC partners as well as internal stakeholders.  In this role you will need to have a thorough understanding of the channel business model, Global Support infrastructure and have strong analytical skills.  The ideal candidate will have an eye for detail and be able to operationalize the strategic direction of the Authorised Support Centre Program utilizing relevant data to analyse performance and areas for improvement.  You will need to effectively communicate with various teams, including the Partner Services Program office, senior leadership, account teams and partner leadership.  This individual will need to be highly adaptable and will need to be comfortable working with US-based leadership, as necessary.

This position will report to the Director, Partner Services.

Your Impact

  • Establish Operational Excellence for the Authorized Support Centre Program in the EMEA theatre.
  • Identify operating strategies that help partners to contribute to realising the corporate strategic goal of expanding our partner ecosystem.
  • Help Identify, develop, and implement operational processes for the team including program auditing and coaching, process improvement and adherence, and training.
  • Develop and apply analytics that identifies areas of improvement opportunities; create processes that help close identified partner performance gaps.
  • Effectively manage the Partner Services Managers that work within the theatre.
  • Analyse the day-to-day operations of our partner services managers Strata Program activities and review what can be automated for better program alignment, working with the Partner Services Program Operations Manager to define the steps needed to implement process improvement.
  • Must be comfortable leading both formally and informally across the organization to challenge the status quo and developing better ways to support the Partner Services Managers and our ASC Partners.
  • Strategically represent partner needs into the Program Office to drive future program improvements.
  • Develop and implement innovative enablement strategies to ensure consistently excellent ASC Partner interactions.
  • Develop, communicate, and manage ASC Partner Program initiatives and product development objectives.
  • Analyse metrics to identify opportunities for improvement with respect to ASC Partner performance, program objectives, etc.
  • Communicate effectively with partners, stakeholders, and colleagues to drive performance excellence within the ASC program.
  • Resolve issues in creative ways, exercise judgment in selecting methods and techniques to obtain solutions.
  • Identifies and recommends best practices in the areas of partner management, partner selection and engagement.
Qualifications
  • BA/BS in computer science or equivalent (MBA a plus) or similar experience
  • 10 years experience in enterprise support and channel services delivery strongly preferred
  • Needs a solid understanding of channel services delivery model
  • Demonstrated leadership skills in team and/or group settings, including team process
  • Excellent interpersonal and teamwork skills
  • Self-motivated and detail oriented with the ability to think and act strategically
  • Strong written and verbal communication skills
  • Strong problem solving, analytical and negotiating skills
  • Ability to work in a fast-paced environment a must
  • Ability to work with a diverse group of people of different skills, backgrounds, organizations, and management levels
  • Ability to become a Trusted Advisor: provides advice across multiple areas of expertise and builds broader capability
  • Fluent in written and spoken English
  • Willing to travel | pandemic permitting (˜25% worldwide)
  • Position to be based in Europe

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

accommodations@paloaltonetworks.com

.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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Manager Regional Lastmile Delivery and Operations

Best Recruitment

Amsterdam, NH
22 dagen geleden
Amsterdam, NH
22 dagen geleden

Sr Manager Regional Last mile Delivery and Operations - Cainiao - Amsterdam

Do you combine last mile delivery skills with parcel management experience?

Cainiao Smart Logistics Network

Founded in 2013, Cainiao Smart Logistics Network (“Cainiao”) is a technology company and the logistics affiliate of Alibaba Group. We adopt a collaborative approach to logistics with an innovative and open data platform that improves efficiency and customer experience for all players along the supply chain. We carry forward Alibaba’s mission of making it easy to do business anywhere by aiming to deliver anywhere in China within 24 hours, and across the globe within 72 hours.

As of May 2018, Cainiao was one of the largest unicorn companies in China, valued at 100 billion yuan. You can describe us as a huge start-up in a multinational organisation.

We are your new great adventure. We just landed in Amsterdam, Liège, Paris and Madrid.

Your challenge

  • Responsible for key country’s PUDO (Pick Up Drop Off) planning

  • Implement the planning by coordinating internal resources and front business managers

  • Aim for continuous improvement


Your location

Amsterdam Herengracht



Requirements

Your qualities

  • 5+ years of experience in last mile and PUDO network planning and operations

  • Strong logical and data analytical skills

  • Strong expressive capability

  • Good at mobilizing internal resources, able to manage teams across borders

  • Amazon outbound planning and operational experience, relevant EU last mile express / PUDO planning experience are preferred

  • Global PUDO management and operation experience from either Amazon, DHL, Inpost, Mondial Replay can be helpful

  • Working language can be English or Chinese



Benefits

Enthusiastic?


  1. We contact you within 24 hours of your application to answer any questions you might have regarding the role and company.

  2. If we both think there could be a match we schedule a virtual coffee meeting

  3. Still happy? We evaluate your profile with your future manager and decide on the final 3 to 5 candidates to shortlist.

  4. You meet your future colleagues over video interview to see if the match is mutual

Contact


Our client works with Best RECRUITMENT for this vacancy.
For more information please contact Serge Claesen





Get in touch with me

  • Whatsapp or call +31610256358




About Best RECRUITMENT

Best RECRUITMENT is a specialized logistics headhunter agency, our consultants have leadership experience at senior management level and understand the challenges you face.

We aim to deliver more than recruitment.


Website:

Linkedin

Visit us: Europalaan 1, Kantoor 1.18, 5684 ZC Best, NL



Your qualities 5+ years of experience in last mile and PUDO network planning and operations Strong logical and data analytical skills Strong expressive capability Good at mobilizing internal resources, able to manage teams across borders Amazon outbound planning and operational experience, relevant EU last mile express / PUDO planning experience are preferred Global PUDO management and operation experience from either Amazon, DHL, Inpost, Mondial Replay can be helpful Working language can be English or Chinese
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Assistant Mgr. Brand Comms-Market Delivery (6 Months)

Adidas

Amsterdam, NH
13 dagen geleden
Amsterdam, NH
13 dagen geleden

Purpose & Overall Relevance for the Organisation

 

Ensure efficient delivery of all global campaigns to the markets via systems and team collaborations across Retail, BTL, ATL and digital media streams.

 

Key Responsibilities:

 

  • Manage file ingestion processes to DAM system and act as the main Brand Management “Interface” to Brand Communications, BU´s and Content owners
  • Support with FILE UPLOAD into DAM system (DAB)
  • Manage and create relevant file-structuring processes following a generic and holistic approach.
  • Support BU’s creating campaigns (CP-DAB data transfer) and make sure all relevant data is available and well-found on DAB.
  • Manage and actively support content owners and agencies ingesting content into the DAM/MAM system to increase on-time availability
  • Train and support Project Managers and Agency uploading content into DAB
  • Host DAB trainings for Project Managers and Agencies (on-boarding)
  • Represent OTIF/DAM team in system integration projects to map business process and system requirements, in close collaboration with internal and external stakeholders.
  • Ensure business requirements are included and considered in the blueprint, development and/or implementation
  • Represent OTIF /DAM from start to finish, i.e. attend project meetings, sign-off/provide feedback on concept for development, test and ensure a smooth transition to the live environment.

 

  • Drive planning, communication and management of development/release cycles for DAM/MAM systems (small enhancements, bug fixes, etc.)
  • Work closely together with the system owner on planning, communication, and management of developments in DAB by creating and monitoring change requests from start to finish.
  • Identify and document process improvement areas such as user experience, accelerate processing, data accuracy.
  • Responsible to define and manage a process to enable metadata to be tagged to digital marketing content
  • Create article overviews and send to business partner to ensure tagging of files
  • Assign article numbers to campaigns
  • Maintain Tagging Report including budget
  • Responsible for the user management and administration of DAM/MAM systems.
  • Manage user management in DAB, assign user roles, reactivate accounts
  • Responsible for the management and communication of news, announcements and notifications in all DAM/MAM Systems
  • Notify users regarding system developments, changes and updates on all relevant channels.
  • Drive close collaboration with internal and external stakeholders, map business requirements to processes for integration to systems
  • Work on system integration with business partners according to their needs
    (e.g. Sprinkler/Gate, Locker/Gate)
  • Drive planning, communication and management of development/release cycles for DAM/MAM systems
  • Work closely together with the system owner on planning, communication, and management of developments in DAB
  • Identify and document process improvement areas such as user experience, accelerate processing, data accuracy.
  • Create and monitor change requests from start to finish (i.e. send to system owner, confirm concept, test & train, implement & sustain)
  • Govern consistency of predefined file naming processes and establish effective file naming convention processes
  • Ensure meaningful naming of containers and files
  • Support the development of Brand KPI´s to evaluate and measure usage, availability and quality of global digital marketing assets facilitated in DAM/MAM systems
  • Support BU’s in creating campaign related reports (DAB>Reports)

 

 

Key Relationships:

  • BU and Brand Communications
  • Agencies responsible for market deliveries
  • Brand Communications Operations
  • Executive Management 3rd party vendors
  • Brand Processes & Operations (BP&O)
  • Global Digital Activation and Content Publishing
  • Studio A team
  • In-store Communication
  • Markets/Regional communications and Brand Activation teams
  • Procurement

 

Knowledge, Skills and Abilities:

 

  • Minimum 2 years work experience with DAM, MAM or CM systems
  • Fluent written and spoken English, additional languages are beneficial
  • Advanced MS Office skills (Word, PPT, Excel, Outlook)
  • Knowledge of asset creation processes (prepress, graphic design)
  • Strong analytical skills, communication skills, service-orientated
  • Strong Project Management skills

 

Requisite Education and Experience / Minimum Qualifications:

 

  • University degree or secondary education
  • Project Management: intermediate
  • Requirement: Minimum 4 years work experience
  • Beneficial: IT procurement experience
  • Beneficial: Retail experience
  • Beneficial: Marketing background
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Distribution Area Manager

Picnic

Amsterdam, NH
30+ dagen geleden
Amsterdam, NH
30+ dagen geleden
As a Distribution Area Manager, your mission is to improve operational performance at multiple Hub locations in the Netherlands in liaison with teams on the ground. As part of the distribution team, you will coach and grow Hub Managers to improve their daily operations in safety, customer experience, and process efficiency.

You may wonder what a Picnic Hub looks like. No worries, we'll explain! Our groceries are order picked at one of our Fulfilment Centers and then shipped to one of our Hubs by truck. We currently have +/- 40 Hubs in the NL. At the Hub, our Runners take the frames with groceries from the truck and place them in one of our electric Picnic vehicles (ePvs). From there, the Runners drive to our customers and deliver the groceries to their doorsteps. A Hub is about 1500-2000 m2 and works with a team of 30 to 200 Runners. Watch this video for a better understanding of what happens at a Hub.

What's your challenge?

You will spot, mentor, and grow today's and tomorrow's leaders of our operations at Hub locations. You support our talented pool of Runners, Runner+, and Hub Managers to meet our challenging targets for safety, on-time delivery, and customer experience. To do so, you will be identifying key levers for growth and efficiency, translating feedback to concrete actions, and shepherding teams from zero to one to prepare them for a successful business. You are at the core of distribution operations, understanding all underlying strategies, systems, logistic processes, and equipment. You will get the responsibility to coach 5 or 6 Hubs and will travel frequently between these locations to see how the Hub and the Hub Managers are doing. When you're not at a Hub you will work from our Amsterdam office or from home. You can find all current Hub locations here. We will discuss which Hubs you will coach after we have made you an offer. We are currently looking for Distribution Area Managers to coach hubs in the area of Zuid-Holland and in the area of Brabant and Limburg.

Who are you?

You are a natural team player and a leader who loves to motivate and inspire large groups of people. You thrive in a fast-paced environment. You are always looking for ways to optimize processes and you are data-driven in your approach. We do not necessarily look for people with retail experience. We seek people with the curiosity of a student, the mindset of a generalist, and the creativity of an entrepreneur to be able to design the retail industry of the future. Since we grow massively each year, everybody needs to be able to venture into unknown territories. If you thrive in such an environment and if you meet the requirements, Picnic is the right place for you!

You can read the story of one of our current Distribution Area Managers here.

What are the requirements?

  • Finished MSc
  • 2-5 years of work experience, experience in logistics and/or leadership roles is a plus
  • Curious, mature, and confident
  • Analytical and problem-solving skills
  • Strong people and process focus
  • Hands-on, getting things done mentality
  • An incredible drive to disrupt the world of grocery shopping
  • Willingness to travel to different hub locations
  • A drivers license (type B)
  • Native Dutch speaker and fluent in English

 What are the perks?

Picnic is one of the fastest-growing companies in the NL with a simple mission: to make grocery shopping quick, easy, and affordable for everyone. Our unique tech-driven approach enables us to work towards a greener and more sustainable future, with our fleet of >1000 electric vehicles delivering fresh products from our warehouse to customers daily.

Picnic has a lot of cool stuff to offer. We have an awesome young start-up culture where everything you do matters! It's also an environment where you can develop yourself super-fast and get the freedom to create your own future. You will enter a training program in professional basics, such as 'presenting with confidence' and 'impactful feedback'. We work hard, but we also have a lot of fun together, for example at the weekly Friday drinks and ski trip.

Interested in this role? Then do not hesitate to apply! Also feel free to look at our Operations Manager position, which is open for multiple locations and has some similarities with this role. If you're interested in both roles, please mention this in your application. Thanks!

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Interested, but not completely ready to apply? E-mail your questions and preferably also your CV to recruiter

%20nikki.suijkerbuijk@teampicnic.com

Note: we are organising a webinar on February 25th 2021 with the topic 'Growing Picnic's supply chain - Innovations and Leadership'. We will discuss how our supply chain has adapted itself to the immense growth Picnic has been through over the past 5 years. We recommend you to join when you are interested in one of our supply chain (management) positions! Sign up here.

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Trainee Manager Area Delivery bij AH Online

Albert HeijnB.V.

Zaandam, NH
30+ dagen geleden
Zaandam, NH
30+ dagen geleden
Hoofdkantoor “Mijn loopbaan startte als 16-jarige caissière” “Toen ik 16 werd kon ik niet wachten met solliciteren en ging ik met mijn handgeschreven sollicitatieformulier en motivatiebrief naar mijn lokale supermarkt in Sittard. Als caissière leerde ik al snel hoe belangrijk onze klanten voor Albert Heijn zijn en hoe je het verschil kunt maken door écht contact te maken met mensen. Ik zag het als mijn persoonlijke missie om iedere klant met een glimlach naar buiten te laten lopen, wat zijn klacht of humeur die dag ook was, écht de klant aan ons te binden.” “Je persoonlijke ervaringen en passie is hetgeen je onderscheidt van anderen” “Ik kreeg al snel in de winkel door dat wanneer je je ambities uitspreekt, dat extra stapje zet én werkt aan je persoonlijke ontwikkeling je jouw eigen carrièrepad binnen het bedrijf kan beïnvloeden. Ik groeide door tot teamleider, waarbij je écht impact kan maken op je team en de afdeling waar je werkt. Ik kan uit ervaring en met stelligheid zeggen dat ik als teamleider meer over mezelf heb geleerd, dan tijdens mijn hele studie. Ik studeerde Bachelor European Studies aan de universiteit van Maastricht,. Echter ieder vrije middag of weekend bracht ik door als Teamleider bij de Albert Heijn. Ik kreeg de vrijheid om vele ideeën te realiseren in mijn winkel en mijn drijfveer was om het samen met mijn team iedere dag weer beter te doen voor onze klant. Tijdens mijn Masterstudie Management of Learning besloot ik te solliciteren voor Hét Retail Management Traineeship van Albert Heijn. Als ik één tip mag geven aan iedereen die besluit te solliciteren voor het Traineeship, ben je bewust van hoe belangrijk en onderscheidend jouw persoonlijke ervaringen zijn en de passie die je hebt in het leven en gebruik dit ook!” “HR trainee bij Albert Heijn, de stap buiten mijn comfortzone” “Met mijn 8 jaar Albert Heijn winkelervaring startte ik als HR trainee bij Albert Heijn op het hoofdkantoor in Zaandam. Een voordeel voor mij was dat ik al veel wist over de Albert Heijn winkel op filiaalniveau, bekend was met de strategie van Albert Heijn. Desalniettemin kreeg ik al snel in de gaten dat mijn winkel in Sittard niet hetzelfde was dan alle andere winkels in Nederland. Even al mijn aannames en ervaring loslaten om zo naar het grotere plaatje te kunnen kijken was een stap buiten mijn comfortzone en een uitdaging waar ik mijn tanden in zette. Op de Learning afdeling ontwikkelde wij op maat gemaakte opleidingen, waarbij ‘the one size fits all’ niet van toepassing is. Iedere doelgroep, project, operatie of banner was weer anders, waarbij modules en opleidingsprogramma’s aan andere voorwaarden moesten voldoen en ik in aanmerking kwam met talloze verschillende mogelijkheden, leveranciers en ontwikkelaars. Als een spin in het web leerde ik snel schakelen met de verschillende stakeholders, kreeg ik veel eigen verantwoordelijkheid en werd ik net als in de winkel uitgedaagd het iedere dag beter te doen.” “Met je voeten in de klei” “Mijn winkeljaar heeft een aparte wending gekregen, toen ik de kans kreeg om mijn operationele jaar te vervullen als Manager Area Delivery & Pick Up Point voor Albert Heijn Online. In mijn rol ben ik verantwoordelijk voor een aantal verschillende Home Delivery locaties die met name gevestigd zijn in Noord-Nederland. Hierin stuur ik met een team van teamleiders het logistieke proces aan van het bezorgen van onze boodschappen bij de klant. Werken bij Albert Heijn Online is dé uitdaging waarnaar ik op zoek was. Ik vind het onwijs gaaf om te werken in een bedrijfsonderdeel dat zo snel groeit, je mag aansturen op operationeel niveau én tegelijkertijd meedenken op tactisch en strategisch niveau. Dit is per slot van rekening waarom ik gekozen heb voor Hét Retail Management Traineeship bij Albert Heijn. Je krijgt enerzijds de unieke kans om met je voeten in de klei te staan, waarin je écht in contact staat met de mensen op de werkvloer en in gesprek kan met onze klanten. En anderzijds met deze ervaring in de toekomst aan de slag gaat binnen onze organisatie, ongeacht de discipline waar je werkt.” Wil je meer weten over Hét Retail Management Traineeship? Ga dan naar werk.ah.nl/traineeship .
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Senior Delivery Manager

Mobiquity

Amsterdam
30+ dagen geleden
Amsterdam
30+ dagen geleden

About Mobiquity
Founded in 2011, Mobiquity provides end-to-end omnichannel digital consulting services to leading B2B and B2C brands (HealthCare, Banking, IoT, Big Data, and cutting edge Web & Mobile Applications). With over 750 employees spread across the USA, Europe, and India, 40 different nationalities combined; we create compelling digital experiences to help our clients create the best human-centric products. Our key competencies include Strategy, Design, Product Engineering, Analytics, and Cloud Services. Each day, 50 million users interact with our solutions.
Our teams are inspired by technology but it doesn’t rule them. We love to learn, we are curious by nature and driven to make a mark. Working at Mobiquity means that sometimes you’ll be working outside your comfort zone, and you’ll work with smart people, possibly some that are even smarter than you. We value people that judge their success by the success of the team and the happiness of customers. 

We’re also proud to be an Amazon Web Services (AWS) Premier Consulting Partner.
To support the growth and to deliver high-quality projects we seek experienced Delivery Managers who will take their responsibilities as the visionary leader for the relationship of our customers and articulate the goals and objectives for the future relationship with our customers and how it will affect the business.
This role brings the key leadership into the process and it requires a strong relationship and result-oriented personality with the ability to communicate effectively. The Delivery Manager closely collaborates with the development teams, and it brings their members together and builds an environment that stimulates teamwork. They guide the teams to the successful delivery of Mobiquity’s projects - ensuring excellent customer satisfaction.
What will you be doing as Senior Delivery Manager in Mobiquity? 
The Senior Delivery Manager at Mobiquity is a “hands-on, roll up your sleeves” position, which is dedicated to ensuring the success of the long-term, and high impact engagements for our strategic client relationships. You are capable of leading strategic delivery programs, overseeing multiple work streams within an account, orchestrating cross-functional project teams, and collaborating with numerous key partners. Your position runs across one to several client settings depending on client size. This entails (among others):

  • Establishing and improving a strong working relationship with customers, and exceeding client happiness across complex engagement.
  • Identify new revenue opportunities, in partnership with the Account Executive to pursue and win those opportunities.
  • Support the engagement process with SMEs in strategic accounts (new and existing).
  • Maintain consistent and highly successful delivery across all under their responsibility.
  • Motivating and retaining a high performing and engaged project team, and adapt as needed (in conjunction with Account Executives, Vice Presidents, Directors, and Team Leads).
  • Accountable for providing regular status and financial reporting and manage account financials to achieve or beat ‘as sold’ project margins. Also, for program progress, risks & issues, and status updates to Executive and Senior leadership.
  • Partner with other Delivery Managers and supply to the ongoing improvement of Mobiquity’s delivery process and methodology.

This position is based in Amsterdam (near Amsterdam RAI Station) and will be part of the Delivery organization. You report to the VP Delivery in Europe (facilitated by a Team Lead).
What is your approach?
As a Senior Delivery Manager, you are enthusiastic, strategic, future-thinking, and result-driven.

What does it take to excel in this role? 

  • 5+ years of experience in leading design and software development projects, OR delivery organizations related to software development (and design).
  • Excellent understanding, and proven record of complex technology and digital business solutions in a client-facing environment.
  • Client relationship experience
  • An excellent communicator on all levels (at the team and board level).
  • Experience in a political and corporate customer environment and a high-level understanding of business processes related to various markets. Strong social skills, written and verbal.
  • Experience with Agile/Scrum and Project Management methodology.
  • Enjoying working in a fast-growing organization with a learning and continuous improvement culture.

Nice to have: Banking or Healthcare experience, and MSc education in a relevant area.
What we offer

  • Competitive salary
  • 25 holidays
  • Pension plan
  • Travel costs compensation
  • Training via our Mobiquity Academy
  • Health insurance compensation (€100,- per month)
  • Free fruits, Friday breakfast, lunch and afternoon drinks, and lots of fun in the office including a game room with pool & ping pong table, Xbox…
  • A challenging learning environment and cool creative and innovative projects
  • When you are not working at a client’s location, join us in our Amsterdam office
  • We invest in your growth, success, and happiness, and celebrate the world-class work you produce
  • We are famous for our healthy work-life balance and being really flexible.

Apply
After giving your consent in the section below, please upload your resume and details. Have questions before applying? Please address them to our recruiter: Zeynep (ztunalioglu@mobiquityinc.com)

Salaris

€40k - €45k Per jaar

Type functie

Fulltime

Geplaatst op

8 dagen geleden

Beschrijving

Client Services Manager

 

An exciting opportunity has arisen for a driven and experienced national Client Services Manager to manage our new client in Velsen, Netherlands.

 

Job Description

Working closely with our client's senior stakeholders you'll take ownership for the strategy and overall delivery of service of our clients integrated supply capability in the MRO (Maintenance, Repair and Operation) field, driving the delivery of reduction of costs on indirect materials. In a nutshell, they supply everything that keeps our clients production line running, allowing them to make their end product.

An operational background is required as the successful candidate will manage a team of Account Executives and engineering stores personnel to deliver key targets and KPIs.

Duties

Responsible for managing the Client Relationship, contract and commercial arrangements

Production of an Annual Account Development Plan (as part of the annual budget process), consisting of

o Revenue from driving existing lines in existing locations

o Revenue from driving new lines in existing locations

o Revenue from driving new lines in new locations

o Revenue from driving existing lines in new locations

  • Management of P&L to deliver both revenue and profit targets in line with budget.
  • Ensure purchase orders and received in a timely manner, and that accurate invoicing is produced and delivered to the client in line with contractual arrangements.
  • Understand and manage client payments in line with contract.
  • Conduct quarterly client feedback surveys, driving continual improvement.
  • Manage CRE and Store Envoys to ensure impeccable store management and continual improvement against audit.
  • Ensure clear objectives are set, monthly 121 meetings are held and documented reviewing performance and progress.
  • Recruit and succession planning of the team.
  • Production of a monthly P&L re-forecast in-line with the above
  • Presentation of account performance, including P&L variations
  • To the HOCRM, COO, CFO and CEO as required.
  • Work closely with the PMO, Head of CRM and the Supplier Relationship Manager to ensure a seamless transition for all new business opportunities
  • Identify growth opportunities within the existing client as well as expanding group opportunities.
  • Ensure delivery of all client SLA’s and KPI’s
  • Coordinate the service provision to exceed Client expectations.
  • Attend Client meetings to present performance against agreed SLA’s and KPI’s
  • Produce and update Client case studies
  • Operate as the key point of Client communication and feedback, including the provision of performance based reports, pricing and service proposals
  • Provide inputs to all new bids and undertake Client presentations to secure the same

Experience

  • Driven leadership style. Experience in leading team of 8+
  • Resilient
  • Data Analysis and Excel skills including the production of pivot tables
  • Proven track record of successful Key Account Management delivery across multiple clients
  • A proven track record of client satisfaction and realising additional business opportunity would be advantageous.
  • Demonstrable track record of exceeding client KPI’s and SLA’s
  • Ability to drive increased revenue within existing accounts
  • Numerically superior, able to construct account P&L plans down to EBITDA level
  • Strong interpersonal and influencing skills, together with a persuasive communication style
  • Ability to co-ordinate and Lead cross functional teams to exceed client expectations
  • Advanced presentation skills
  • Intellectually strong with demonstrable problem solving skills

If you are interested in finding out more please get in touch and we will be happy to go through the details with you.