As an HR Advisor, you’ll have real influence over our Human Resources strategy. You’ll enhance our processes, nurture our relationships with our people and support their professional and personal wellbeing. We’ll need your tactical insights on everything from workplace training and performance management, to talent acquisition, employee relations, benefits systems and a whole lot more. You’ll balance being there for your colleagues and looking after the business’s best interests.
What you’ll do
What you’ll need
What you’ll get
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.
How we recruit
At UPS, we treat people fairly. We select, recruit, train, promote, and compensate based on merit, experience, and other work-related criteria. We do not discriminate on the basis of age, race, religion, gender identity, disability, or sexual orientation.
Is Future You ready and excited for this challenge? Apply now for this position at UPS!
Ben jij klaar voor een nieuwe stap in je carrière? Krijg je energie van het vooruitzicht om binnen een klein team op internationaal niveau onze klanten te adviseren en je expertise in te zetten om bedrijfsprocessen te verbeteren? Komen mensen gemakkelijk naar je toe om je advies te vragen? Lees dan verder, want jij zou onze nieuwe collega kunnen worden!
Wij zijn op zoek naar een Business Consultant Knowledge-Centered Service (KCS®)
Wie wij zijn
Wij zijn een groeiend bedrijf met vestigingen in Nederland, Zweden, Tsjechië en Nieuw-Zeeland. Ons hoofdkantoor is gevestigd in Søborg, Denemarken. We hebben klanten over de hele wereld in branches als finance, logistiek, farmaceutische industrie, telecommunicatie en overheid. Geen twee projecten zijn ooit hetzelfde.
Je wordt onderdeel van een internationaal team van specialisten. Door onze platte organisatie heb je directe invloed op het dagelijkse werk en wordt je betrokken bij de besluitvorming. Naarmate we groeien, zullen er veel kansen zijn om je carrière verder te ontwikkelen. Je hebt de vrijheid waar je wilt werken - samen met de klant bepaal je of je vanuit huis werkt, of vanuit een van onze kantoren, of op locatie bij de klant. Onze Deens-Nederlandse bedrijfscultuur maakt dat we groot belang hechten aan een gezonde werk-privé balans. We zijn een hecht team, ook al zijn sommigen van ons geografisch ver van elkaar vandaan. We zijn allemaal specialisten en we vertrouwen op elkaar om de klus te klaren.
Je hebt een passie voor Knowledge-Centered Service (KCS). Je hebt ervaring met het (bege-)leiden van een KCS-adoptie, bij voorkeur in een multinationale organisatie. Je hebt een achtergrond in (IT) Service Management. Ervaring met Intelligent Swarming is een pré.
Je bent een zelfstarter, je hebt een scherp oog voor de behoeften van onze klanten, je bent in staat om de behoeften van de klant te interpreteren en te communiceren naar ons technisch team, en je signaleert kansen om aanvullende producten en diensten aan te bieden. Je hebt sterke coaching-, training- en adviesvaardigheden. Je begrijpt wat er moet gebeuren en je weet wanneer je hulp moet vragen. Je bent leergierig en deelt graag je kennis en ervaring met je collega's.
Je hebt een afgeronde HBO-opleiding of een universitaire opleiding of gelijkwaardige werkervaring. Je hebt een KCS v6 Practices-certificaat en idealiter heb je ook een KCS Trainer-certificaat. Overige certificaten/ervaring op het gebied van Service Management en projectmanagement zijn een pré.
De kleine lettertjes
Meer over de functie
Wat wij bieden
Heb je interesse?
Stuur een e-mail met je motivatie en je CV (Engelstalig!) naar HR@visionwillow.com.
Voor meer informatie kan je contact opnemen met Ninna Toft Hansen op +45 40107004.
KCS® is a registered trademark of the Consortium for Service Innovation.
We live in extraordinary times. Technology, society, the job market - they’re all rapidly advancing, and opening up previously unimagined opportunities. With innovation driving the world of work even faster, many of us are left wondering: how can I find a job that works for me?
Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do; this goes for our clients, our candidates, our employees and society. By combining our passion for people with the power of today’s technologies, we support people and organizations in realizing their true potential. We call this Human Forward.
Are you our new colleague? We’re looking for a
CX Studio is our customer centric hub where all the magic happens. Our vision is to provide a seamless experience to all of our customers, no matter the platform or device. We will achieve this by empowering our people around the globe to innovate where it matters with a user centric mindset. CX Studio connects the dots by becoming the voice of our customers, provides a service on customer research, ideation, visual and concept design and allows everyone to work on making us a better organization by putting our talent and customers at its centre. If you are passionate about delighting customers and users this is a great opportunity!
As a PMC, you are operating in an international environment on a daily basis.
The role of the PMC is key to connect the teams and the outcomes in an integrated manner and following the state-of-the-art CX practices. Collaborating with our Operational Company stakeholders, both IT & marketing, other analysts and the product team you will suggest improvements to services and products based on your understanding of the current landscape (both qualitative and quantitative).
Qualifications / Skills:
You have solid experience in managing all stakeholders in our business, from marketing to IT. You fully understand the processes we use at Randstad, and the unique challenges faced by our business. Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques is a must.
You have an academic background with operational experience in our industry as a plus (as a recruiter, etc). You have experience in a digital, multinational surrounding and proven track record with (data)analysis on behalf of customer experience is a prerequisite.
An interest in product development, UX, marketing and process management are a plus.
You see a need to continuously improve to delight our users, you have flexibility and supportiveness in adapting and meeting changing needs of the business and understand the workings of an enterprise. You have strong problem-solving skills and a hands-on mentality, capability to manage and work together with different stakeholders to grow relationships and are able to work independently but also a team player. You are an exceptional organizational- and interpersonal skills, innovative personality with a critical/creative thinker mindset focused and being results driven.
In return for your talent and effort we pay a good, competitive salary and offer attractive benefits. Job security and a great work-life balance mean we take care of each other. Imagine having an instant network where everyone wants you to succeed. And we have the numbers to back that up: we’re 38,331 employees strong, with over 4,800 offices in 38 countries. And 47% of our management is female.
Randstad’s performance standards are high, but as a team, we’ll make sure you reach and even exceed them through a wide range of learning and development opportunities. Joining our team means getting to work with great people. Each of them is crucial to maintaining our open-minded, entrepreneurial, and vibrant company culture.
Sure you’ll work hard, but this hard work is also rewarded, and success is celebrated. It’s the culture you’ll find in any of our global Randstad offices.
Randstad’s purpose is: supporting people and organizations in realizing their true potential. And this starts with making your work meaningful every day. It’s people-work at its best. Making work meaningful. So if you recognize yourself in the profile above, we gladly invite you to apply for this role.
The Randstad Group is a global leader in the HR services industry and specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions (including Recruitment Process Outsourcing, Managed Services Programs, and outplacement). In 2017, Randstad generated revenue of € 23.3 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information, see www.randstad.com.
Palo Alto Networks® is the fastest-growing security company in history. We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you!Job Description
In the role of Manager, ASC Delivery EMEA, you will be responsible for managing all aspects of the Authorised Support Centre program in our EMEA theatre. This includes managing partner performance within the program which includes helping partners increase the attach rate of their branded technical support services and Palo Alto Networks products. In addition to helping partners grow their services business, this role will be responsible for coordinating enablement opportunities, directly engaging with Palo Alto Networks Technical Assistance Centre, and representing Partner Services to country and theatre leadership. Additionally, the Manager, ASC Delivery EMEA will be responsible for the performance of their employees (the Partner Services Managers) who maintain working relationships with the ASC partners as well as internal stakeholders. In this role you will need to have a thorough understanding of the channel business model, Global Support infrastructure and have strong analytical skills. The ideal candidate will have an eye for detail and be able to operationalize the strategic direction of the Authorised Support Centre Program utilizing relevant data to analyse performance and areas for improvement. You will need to effectively communicate with various teams, including the Partner Services Program office, senior leadership, account teams and partner leadership. This individual will need to be highly adaptable and will need to be comfortable working with US-based leadership, as necessary.
This position will report to the Director, Partner Services.
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
Sr Manager Regional Last mile Delivery and Operations - Cainiao - Amsterdam
Do you combine last mile delivery skills with parcel management experience?
Founded in 2013, Cainiao Smart Logistics Network (“Cainiao”) is a technology company and the logistics affiliate of Alibaba Group. We adopt a collaborative approach to logistics with an innovative and open data platform that improves efficiency and customer experience for all players along the supply chain. We carry forward Alibaba’s mission of making it easy to do business anywhere by aiming to deliver anywhere in China within 24 hours, and across the globe within 72 hours.
As of May 2018, Cainiao was one of the largest unicorn companies in China, valued at 100 billion yuan. You can describe us as a huge start-up in a multinational organisation.
We are your new great adventure. We just landed in Amsterdam, Liège, Paris and Madrid.
Responsible for key country’s PUDO (Pick Up Drop Off) planning
Implement the planning by coordinating internal resources and front business managers
Aim for continuous improvement
5+ years of experience in last mile and PUDO network planning and operations
Strong logical and data analytical skills
Strong expressive capability
Good at mobilizing internal resources, able to manage teams across borders
Amazon outbound planning and operational experience, relevant EU last mile express / PUDO planning experience are preferred
Global PUDO management and operation experience from either Amazon, DHL, Inpost, Mondial Replay can be helpful
Working language can be English or Chinese
We contact you within 24 hours of your application to answer any questions you might have regarding the role and company.
If we both think there could be a match we schedule a virtual coffee meeting
Still happy? We evaluate your profile with your future manager and decide on the final 3 to 5 candidates to shortlist.
You meet your future colleagues over video interview to see if the match is mutual
Our client works with Best RECRUITMENT for this vacancy.
For more information please contact Serge Claesen
Get in touch with me
About Best RECRUITMENT
Best RECRUITMENT is a specialized logistics headhunter agency, our consultants have leadership experience at senior management level and understand the challenges you face.
We aim to deliver more than recruitment.
Visit us: Europalaan 1, Kantoor 1.18, 5684 ZC Best, NL
Purpose & Overall Relevance for the Organisation
Ensure efficient delivery of all global campaigns to the markets via systems and team collaborations across Retail, BTL, ATL and digital media streams.
Knowledge, Skills and Abilities:
Requisite Education and Experience / Minimum Qualifications:
5 dagen geleden