delivery manager vacatures

In de buurt beverwijk, noord holland
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589 vacatures gevonden voor delivery manager vacatures In de buurt beverwijk, noord holland

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Partner Services ASC Delivery Manager - EMEA

Palo Alto Networks

Amsterdam–Duivendrecht
6 dagen geleden
Amsterdam–Duivendrecht
6 dagen geleden
Company Description

Palo Alto Networks® is the fastest-growing security company in history.  We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you!

Job Description

In the role of Manager, ASC Delivery EMEA, you will be responsible for managing all aspects of the Authorised Support Centre program in our EMEA theatre.  This includes managing partner performance within the program which includes helping partners increase the attach rate of their branded technical support services and Palo Alto Networks products.  In addition to helping partners grow their services business, this role will be responsible for coordinating enablement opportunities, directly engaging with Palo Alto Networks Technical Assistance Centre, and representing Partner Services to country and theatre leadership.  Additionally, the Manager, ASC Delivery EMEA will be responsible for the performance of their employees (the Partner Services Managers) who maintain working relationships with the ASC partners as well as internal stakeholders.  In this role you will need to have a thorough understanding of the channel business model, Global Support infrastructure and have strong analytical skills.  The ideal candidate will have an eye for detail and be able to operationalize the strategic direction of the Authorised Support Centre Program utilizing relevant data to analyse performance and areas for improvement.  You will need to effectively communicate with various teams, including the Partner Services Program office, senior leadership, account teams and partner leadership.  This individual will need to be highly adaptable and will need to be comfortable working with US-based leadership, as necessary.

This position will report to the Director, Partner Services.

Your Impact

  • Establish Operational Excellence for the Authorized Support Centre Program in the EMEA theatre.
  • Identify operating strategies that help partners to contribute to realising the corporate strategic goal of expanding our partner ecosystem.
  • Help Identify, develop, and implement operational processes for the team including program auditing and coaching, process improvement and adherence, and training.
  • Develop and apply analytics that identifies areas of improvement opportunities; create processes that help close identified partner performance gaps.
  • Effectively manage the Partner Services Managers that work within the theatre.
  • Analyse the day-to-day operations of our partner services managers Strata Program activities and review what can be automated for better program alignment, working with the Partner Services Program Operations Manager to define the steps needed to implement process improvement.
  • Must be comfortable leading both formally and informally across the organization to challenge the status quo and developing better ways to support the Partner Services Managers and our ASC Partners.
  • Strategically represent partner needs into the Program Office to drive future program improvements.
  • Develop and implement innovative enablement strategies to ensure consistently excellent ASC Partner interactions.
  • Develop, communicate, and manage ASC Partner Program initiatives and product development objectives.
  • Analyse metrics to identify opportunities for improvement with respect to ASC Partner performance, program objectives, etc.
  • Communicate effectively with partners, stakeholders, and colleagues to drive performance excellence within the ASC program.
  • Resolve issues in creative ways, exercise judgment in selecting methods and techniques to obtain solutions.
  • Identifies and recommends best practices in the areas of partner management, partner selection and engagement.
Qualifications
  • BA/BS in computer science or equivalent (MBA a plus) or similar experience
  • 10 years experience in enterprise support and channel services delivery strongly preferred
  • Needs a solid understanding of channel services delivery model
  • Demonstrated leadership skills in team and/or group settings, including team process
  • Excellent interpersonal and teamwork skills
  • Self-motivated and detail oriented with the ability to think and act strategically
  • Strong written and verbal communication skills
  • Strong problem solving, analytical and negotiating skills
  • Ability to work in a fast-paced environment a must
  • Ability to work with a diverse group of people of different skills, backgrounds, organizations, and management levels
  • Ability to become a Trusted Advisor: provides advice across multiple areas of expertise and builds broader capability
  • Fluent in written and spoken English
  • Willing to travel | pandemic permitting (˜25% worldwide)
  • Position to be based in Europe

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

accommodations@paloaltonetworks.com

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Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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Client Services Manager

Curve Recruiting

Velsen-Noord, NH
7 dagen geleden
Velsen-Noord, NH
€40k - €45k Per jaar
7 dagen geleden
€40k - €45k Per jaar

Client Services Manager

 

An exciting opportunity has arisen for a driven and experienced national Client Services Manager to manage our new client in Velsen, Netherlands.

 

Job Description

Working closely with our client's senior stakeholders you'll take ownership for the strategy and overall delivery of service of our clients integrated supply capability in the MRO (Maintenance, Repair and Operation) field, driving the delivery of reduction of costs on indirect materials. In a nutshell, they supply everything that keeps our clients production line running, allowing them to make their end product.

An operational background is required as the successful candidate will manage a team of Account Executives and engineering stores personnel to deliver key targets and KPIs.

Duties

Responsible for managing the Client Relationship, contract and commercial arrangements

Production of an Annual Account Development Plan (as part of the annual budget process), consisting of

o Revenue from driving existing lines in existing locations

o Revenue from driving new lines in existing locations

o Revenue from driving new lines in new locations

o Revenue from driving existing lines in new locations

  • Management of P&L to deliver both revenue and profit targets in line with budget.
  • Ensure purchase orders and received in a timely manner, and that accurate invoicing is produced and delivered to the client in line with contractual arrangements.
  • Understand and manage client payments in line with contract.
  • Conduct quarterly client feedback surveys, driving continual improvement.
  • Manage CRE and Store Envoys to ensure impeccable store management and continual improvement against audit.
  • Ensure clear objectives are set, monthly 121 meetings are held and documented reviewing performance and progress.
  • Recruit and succession planning of the team.
  • Production of a monthly P&L re-forecast in-line with the above
  • Presentation of account performance, including P&L variations
  • To the HOCRM, COO, CFO and CEO as required.
  • Work closely with the PMO, Head of CRM and the Supplier Relationship Manager to ensure a seamless transition for all new business opportunities
  • Identify growth opportunities within the existing client as well as expanding group opportunities.
  • Ensure delivery of all client SLA’s and KPI’s
  • Coordinate the service provision to exceed Client expectations.
  • Attend Client meetings to present performance against agreed SLA’s and KPI’s
  • Produce and update Client case studies
  • Operate as the key point of Client communication and feedback, including the provision of performance based reports, pricing and service proposals
  • Provide inputs to all new bids and undertake Client presentations to secure the same

Experience

  • Driven leadership style. Experience in leading team of 8+
  • Resilient
  • Data Analysis and Excel skills including the production of pivot tables
  • Proven track record of successful Key Account Management delivery across multiple clients
  • A proven track record of client satisfaction and realising additional business opportunity would be advantageous.
  • Demonstrable track record of exceeding client KPI’s and SLA’s
  • Ability to drive increased revenue within existing accounts
  • Numerically superior, able to construct account P&L plans down to EBITDA level
  • Strong interpersonal and influencing skills, together with a persuasive communication style
  • Ability to co-ordinate and Lead cross functional teams to exceed client expectations
  • Advanced presentation skills
  • Intellectually strong with demonstrable problem solving skills

If you are interested in finding out more please get in touch and we will be happy to go through the details with you.
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Account Manager

The Curve Group

Velsen-Noord, NH
30+ dagen geleden
Velsen-Noord, NH
30+ dagen geleden

Account Manager

Velsen, North-Holland, Netherlands  - *Competitive Salary* 

An exciting opportunity has arisen for a driven and experienced Account Manager to assist in managing our manufacturing client in France. Our client is in a period of real growth and is looking for an experienced Account Manager to join the team.

Ideally, you will come from one of the following industries.

  • Industrial/OEM or Engineering
  • Manufacturing
  • Logistics, Stores/Warehouse
  • Facilities

You have experience in managing stakeholders and client expectations in that environment. You will be working closely with our Senior Account Manager, you will help to take ownership for the strategy and overall delivery of service of the integrated supply capability in the MRO (Maintenance, Repair, and Operation) field, driving the delivery of reduction of costs on indirect materials. In a nutshell, our client supplies everything that keeps the customer production line running, allowing them to make their product.

You will be:

  • Resilient
  • Analytical – (Data Analysis and Excel skills & Attention to detail)
  • Engaging – (Proven track record of successful Account Management and influencing skills)
  • Customer focussed – (track record of client satisfaction against KPI/SLA’s)
  • Commercially focussed – (Able to realise additional business opportunities)
  • A Leader – (have co-ordinate and lead cross-functional teams)
  • Positive and results focussed- (demonstrable problem-solving skills)
  • Strong interpersonal and influencing skills, together with a persuasive communication style
  • Ability to co-ordinate and Lead cross-functional teams to exceed client expectations

You will also speak "French" and "English" "Fluently"

If this sounds like you get in touch!

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Buyer

The Curve Group

Velsen-Noord, NH
30+ dagen geleden
Velsen-Noord, NH
30+ dagen geleden

Buyer

Velsen, North Holland, Netherlands  - *Remote working* *Competitive Salary* 

My client a market leader in the provision of Integrated Stores and Supply Chain Management Solutions for Blue Chip Companies in the UK and Europe. We are seeking a Buying Envoy for one of their client sites based near to Velsen.

My client are in a tremendous period of growth. We’re looking for a confident Buyer who is adept at working in a fast-paced environment, with the ability to manage multiple tasks whilst maintaining a professional approach, ensuring effective communication at all times with vendors and suppliers .

A background gained in busy engineering and manufacturing or corporate environments would be beneficial, but is not as essential as the attitude to deliver, develop and succeed.

 

Key Role Requirements

  • Source suppliers of ad-hoc products as required and negotiate cost reductions
  • Expedite outstanding orders with vendors so that delivery dates are in line with goods requirements.
  • Liaise with customers in receipt of direct orders to confirm that the delivery of goods ordered have been achieved, receipt and confirm deliveries into SAP.
  • Record all communications with vendors and stores in SAP.
  • Be able to interrogate supporting procurement systems to SAP to identify customer name and contact details.
  • Edit current stock lines in the system, description, supplier and inventory level changes.
  • Identify poor service levels from vendors and report to Purchasing Manager.
  • Identify quantity of aged orders over 2 weeks that should have been resolved at stores level and report to Purchasing Manager.
  • Provide progressing support to customers/ key vendors who make either direct telephone enquiries or email enquiries.

Key Skills Required

  • Strong sense of customer service
  • Good organisational skills
  • Proficient with Microsoft Word, Excel and Outlook and previous use of SAP
  • Ability to communicate effectively with vendors and customers via telephone and email
  • A track record in supplier sourcing and negotiation

 

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Sales Technical Support Specialist (Duch and English)

Page Personnel

Haarlem, NH
14 dagen geleden
Haarlem, NH
€2.7k - €3.7k Per jaar
14 dagen geleden
€2.7k - €3.7k Per jaar
  • International company is looking for a Sales support specialised in telecoms and technology industry to join their team

Client Details
Important telecoms company specialised in communication solutions
Description
  • Be the first point of contact with the partners
  • Be responsible for technical and commercial support of the account managers and project managers of the reseellers and partners
  • Identify the needs of the customer and support the account managers in offering an optimal solution
  • Provide support with RFI and RFP request
  • Deliver the the requested service and monitor the delivery processes

Profile
  • HBO o similar studies
  • At least three years of experience as a sales support or technical support
  • Dutch and English is a must
  • Knowledge of and/or affinity with Microsoft Teams, Virtualization, Telephony solutions based on open standards, IT architectures, networks: IP telephony, general telephony and mobile: routers and modems: infrastructure and protocols
  • An advantage is to gave experience with PBX market and consultancy processes in an indirect sales channel

Job Offer
  • Competitive salary
  • Training opportunities and room for further development
  • Informal working atmosphere in a beautiful working environment
  • Full time job: 40 hours
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Sales Technical Support Specialist (Duch and English)

Page Personnel

Haarlem, NH
27 dagen geleden
Haarlem, NH
€2.7k - €3.7k Per maand
27 dagen geleden
€2.7k - €3.7k Per maand

International company is looking for a Sales support specialised in telecoms and technology industry to join their team
Client Details
Important telecoms company specialised in communication solutions
Description
  • Be the first point of contact with the partners
  • Be responsible for technical and commercial support of the account managers and project managers of the reseellers and partners
  • Identify the needs of the customer and support the account managers in offering an optimal solution
  • Provide support with RFI and RFP request
  • Deliver the the requested service and monitor the delivery processes

Profile
  • HBO o similar studies
  • At least three years of experience as a sales support or technical support
  • Dutch and English is a must
  • Knowledge of and/or affinity with Microsoft Teams, Virtualization, Telephony solutions based on open standards, IT architectures, networks: IP telephony, general telephony and mobile: routers and modems: infrastructure and protocols
  • An advantage is to gave experience with PBX market and consultancy processes in an indirect sales channel

Job Offer
  • Competitive salary
  • Training opportunities and room for further development
  • Informal working atmosphere in a beautiful working environment
  • Full time job: 40 hours
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Business Engagement Manager LIMS GMP (Integratie Manager)

Kelly Services Netherlands

Hoofddorp, NH
30+ dagen geleden
Hoofddorp, NH
€80 - €95 Per uur
30+ dagen geleden
€80 - €95 Per uur

Business Engagement Manager/ Consultant LIMS GMP (Integratie Manager) 80-95 Euro per hour, 12 months
For our client in Hoofddorp we search for Business Engagement Manager LIMS GMP (Integration Manager).
Pharmaceutical experience is a must as well as experience with LIMS and GMP.
Labvantage is the LIMS software used.
Key role between business and IT. You will need to have a solid international experience in working in this role, focus on the service delivery, project and program management.
Jobdescription to follow.
Contact: Marc Philip van Ittersum 0654712600
Met betrekking tot deze functie fungeert Kelly Services als officieel werkgever. Wanneer je de beslissing maakt om op deze functie te solliciteren zullen jouw gegevens in overeenstemming met Kelly's Privacy Statement worden verwerkt.
Met oog op de AWGB (Algemene Wet Gelijke Behandeling) verwelkomt Kelly Services sollicitaties van iedere geschikte kandidaat, ongeacht etniciteit, geslacht, beperking, religieuze overtuiging, seksuele geaardheid of leeftijd.
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Regarding this role, Kelly Services acts as the official employer. When you decide to apply to this role your personal information will be processed in accordance with Kelly's Privacy Statement
In keeping with the AWGB (Algemene Wet Gelijke Behandeling) Kelly Services welcomes applications from any and all eligible candidates regardless of ethnicity, gender, disability, religion, sexual orientation or age.
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Manager Regional Lastmile Delivery and Operations

Best Recruitment

Amsterdam, NH
21 dagen geleden
Amsterdam, NH
21 dagen geleden

Sr Manager Regional Last mile Delivery and Operations - Cainiao - Amsterdam

Do you combine last mile delivery skills with parcel management experience?

Cainiao Smart Logistics Network

Founded in 2013, Cainiao Smart Logistics Network (“Cainiao”) is a technology company and the logistics affiliate of Alibaba Group. We adopt a collaborative approach to logistics with an innovative and open data platform that improves efficiency and customer experience for all players along the supply chain. We carry forward Alibaba’s mission of making it easy to do business anywhere by aiming to deliver anywhere in China within 24 hours, and across the globe within 72 hours.

As of May 2018, Cainiao was one of the largest unicorn companies in China, valued at 100 billion yuan. You can describe us as a huge start-up in a multinational organisation.

We are your new great adventure. We just landed in Amsterdam, Liège, Paris and Madrid.

Your challenge

  • Responsible for key country’s PUDO (Pick Up Drop Off) planning

  • Implement the planning by coordinating internal resources and front business managers

  • Aim for continuous improvement


Your location

Amsterdam Herengracht



Requirements

Your qualities

  • 5+ years of experience in last mile and PUDO network planning and operations

  • Strong logical and data analytical skills

  • Strong expressive capability

  • Good at mobilizing internal resources, able to manage teams across borders

  • Amazon outbound planning and operational experience, relevant EU last mile express / PUDO planning experience are preferred

  • Global PUDO management and operation experience from either Amazon, DHL, Inpost, Mondial Replay can be helpful

  • Working language can be English or Chinese



Benefits

Enthusiastic?


  1. We contact you within 24 hours of your application to answer any questions you might have regarding the role and company.

  2. If we both think there could be a match we schedule a virtual coffee meeting

  3. Still happy? We evaluate your profile with your future manager and decide on the final 3 to 5 candidates to shortlist.

  4. You meet your future colleagues over video interview to see if the match is mutual

Contact


Our client works with Best RECRUITMENT for this vacancy.
For more information please contact Serge Claesen





Get in touch with me

  • Whatsapp or call +31610256358




About Best RECRUITMENT

Best RECRUITMENT is a specialized logistics headhunter agency, our consultants have leadership experience at senior management level and understand the challenges you face.

We aim to deliver more than recruitment.


Website:

Linkedin

Visit us: Europalaan 1, Kantoor 1.18, 5684 ZC Best, NL



Your qualities 5+ years of experience in last mile and PUDO network planning and operations Strong logical and data analytical skills Strong expressive capability Good at mobilizing internal resources, able to manage teams across borders Amazon outbound planning and operational experience, relevant EU last mile express / PUDO planning experience are preferred Global PUDO management and operation experience from either Amazon, DHL, Inpost, Mondial Replay can be helpful Working language can be English or Chinese
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Delivery Manager

Kega Group

Sassenheim, ZH
4 dagen geleden
Sassenheim, ZH
4 dagen geleden
Join us! team Kega Delivery Manager “Enable the employee to make the difference.” Met meer dan 80 creatieve denkers en slimme doeners brengen wij ondernemers, bedrijven en medewerkers verder. Met krachtige strategieën en slimme technologische oplossingen halen we samen het maximale uit de potentie van onze opdrachtgevers. Iedere dag, zien en gebruiken meer dan 65 internationale bedrijven, 140.000 medewerkers en miljoenen consumenten onze producten. OVER DE FUNCTIE “Enable the employee to make the difference.” Voor onze groeibriljant, Keephub, zijn we op zoek naar een gedreven Delivery Manager. Keephub is de app die zorgt voor een effectieve manier van communicatie en medewerkersbetrokkenheid binnen organisaties. Je bent verantwoordelijk voor het ontwikkelen en leiden van een bruisend team van verschillende profielen in een dynamische omgeving. Je hebt als doel om door de juiste inzet van je team te komen tot een implementatie naar de wens van de opdrachtgever. Daarnaast kijk je altijd naar de kansen in de markt en naar de uitbreiding van de functionaliteiten van Keephub. Ontwikkelen van een Delivery strategie en het aansturen van een duidelijke roadmap in lijn met de bedrijfsbehoeften. Structureren van de Delivery organisatie met goed gedefinieerde functies, taken en verantwoordelijkheden. Ontwikkelen van de Delivery organisatie met ambitie om internationale groei te realiseren door een efficiënte en schaalbare organisatie. Het team aansturen, motiveren, inspireren en ontwikkelen tot een Dream Team dat continue levert op gedefinieerde resultaatgebieden. Volledige verantwoordelijkheid voor P/L, forecasting en planning van het Delivery team. Het naleven en verder uitbouwen van de Delivery strategie tegen begroting. Stakeholdermanagement en risico’s monitoren en begeleiden; zorg dragen voor delivery plannen en de voortgang hiervan rapporteren. Sturen op een stabiele omgeving, het hebben van voortgangsgesprekken met interne en externe leveranciers op afgesproken KPI’s en de voortgang monitoren. Verantwoordelijk voor het vaststellen van de afspraken in de SLA, zorg dragen om deze te vervullen en zorgen dat de implementaties en support optimaal uitgevoerd worden. Escalatiepunt voor het team en de klant; zorg dragen voor constructieve oplossingen. Klantgericht en tegelijkertijd Kega beleid uitvoeren en terugkoppelen. De Delivery Manager maakt deel uit van het managementteam en is medeverantwoordelijk voor de inhoud, uitvoering en resultaten van het bedrijfsbeleid. WAT ZOEKEN WE? • Minimaal HBO-opleiding • Ervaring in Project Management en consultancy • Affiniteit met of ervaring in Tech is een pre • Aantoonbare leidinggevende ervaring • Vloeiend Nederlands en Engels in woord en geschrift Voor deze functie is af en toe internationaal reizen vereist. WAT HEEFT KEGA TE BIEDEN? Een ‘platte’ organisatie dat gedijt op samenwerking en inspiratie. Mogelijkheden voor persoonlijke ontwikkeling doormiddel van opleidingen. We hebben op onze agenda altijd leuke sociale evenementen. Heerlijke lunch en tussendoortjes voor het grijpen. Werken met topmerken en klanten zoals o.a. Nelson, Score, Swiss Sense. Bij Kega bieden we gelijke kansen op werk en streven we naar een inclusieve en diverse waarde gedreven cultuur. Kega is ISO 27001 gecertificeerd. Een referentiecheck en screening van diploma’s zijn onderdeel van het sollicitatieproces van Kega. Bij een aantal functies vragen wij om een VOG-verklaring. WIL JE ONS TEAM KOMEN VERSTERKEN? Stuur dan een mail naar sollicitatie@kega.nl SOLLICITEER Sleep hier je cv om te uploaden, of Selecteer je cv File niet toegestaan, probeer nog een keer Geen cv gevonden, upload je cv
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Assistant Mgr. Brand Comms-Market Delivery (6 Months)

Adidas

Amsterdam, NH
12 dagen geleden
Amsterdam, NH
12 dagen geleden

Purpose & Overall Relevance for the Organisation

 

Ensure efficient delivery of all global campaigns to the markets via systems and team collaborations across Retail, BTL, ATL and digital media streams.

 

Key Responsibilities:

 

  • Manage file ingestion processes to DAM system and act as the main Brand Management “Interface” to Brand Communications, BU´s and Content owners
  • Support with FILE UPLOAD into DAM system (DAB)
  • Manage and create relevant file-structuring processes following a generic and holistic approach.
  • Support BU’s creating campaigns (CP-DAB data transfer) and make sure all relevant data is available and well-found on DAB.
  • Manage and actively support content owners and agencies ingesting content into the DAM/MAM system to increase on-time availability
  • Train and support Project Managers and Agency uploading content into DAB
  • Host DAB trainings for Project Managers and Agencies (on-boarding)
  • Represent OTIF/DAM team in system integration projects to map business process and system requirements, in close collaboration with internal and external stakeholders.
  • Ensure business requirements are included and considered in the blueprint, development and/or implementation
  • Represent OTIF /DAM from start to finish, i.e. attend project meetings, sign-off/provide feedback on concept for development, test and ensure a smooth transition to the live environment.

 

  • Drive planning, communication and management of development/release cycles for DAM/MAM systems (small enhancements, bug fixes, etc.)
  • Work closely together with the system owner on planning, communication, and management of developments in DAB by creating and monitoring change requests from start to finish.
  • Identify and document process improvement areas such as user experience, accelerate processing, data accuracy.
  • Responsible to define and manage a process to enable metadata to be tagged to digital marketing content
  • Create article overviews and send to business partner to ensure tagging of files
  • Assign article numbers to campaigns
  • Maintain Tagging Report including budget
  • Responsible for the user management and administration of DAM/MAM systems.
  • Manage user management in DAB, assign user roles, reactivate accounts
  • Responsible for the management and communication of news, announcements and notifications in all DAM/MAM Systems
  • Notify users regarding system developments, changes and updates on all relevant channels.
  • Drive close collaboration with internal and external stakeholders, map business requirements to processes for integration to systems
  • Work on system integration with business partners according to their needs
    (e.g. Sprinkler/Gate, Locker/Gate)
  • Drive planning, communication and management of development/release cycles for DAM/MAM systems
  • Work closely together with the system owner on planning, communication, and management of developments in DAB
  • Identify and document process improvement areas such as user experience, accelerate processing, data accuracy.
  • Create and monitor change requests from start to finish (i.e. send to system owner, confirm concept, test & train, implement & sustain)
  • Govern consistency of predefined file naming processes and establish effective file naming convention processes
  • Ensure meaningful naming of containers and files
  • Support the development of Brand KPI´s to evaluate and measure usage, availability and quality of global digital marketing assets facilitated in DAM/MAM systems
  • Support BU’s in creating campaign related reports (DAB>Reports)

 

 

Key Relationships:

  • BU and Brand Communications
  • Agencies responsible for market deliveries
  • Brand Communications Operations
  • Executive Management 3rd party vendors
  • Brand Processes & Operations (BP&O)
  • Global Digital Activation and Content Publishing
  • Studio A team
  • In-store Communication
  • Markets/Regional communications and Brand Activation teams
  • Procurement

 

Knowledge, Skills and Abilities:

 

  • Minimum 2 years work experience with DAM, MAM or CM systems
  • Fluent written and spoken English, additional languages are beneficial
  • Advanced MS Office skills (Word, PPT, Excel, Outlook)
  • Knowledge of asset creation processes (prepress, graphic design)
  • Strong analytical skills, communication skills, service-orientated
  • Strong Project Management skills

 

Requisite Education and Experience / Minimum Qualifications:

 

  • University degree or secondary education
  • Project Management: intermediate
  • Requirement: Minimum 4 years work experience
  • Beneficial: IT procurement experience
  • Beneficial: Retail experience
  • Beneficial: Marketing background

Geplaatst op

6 dagen geleden

Beschrijving

Company Description

Palo Alto Networks® is the fastest-growing security company in history.  We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you!

Job Description

In the role of Manager, ASC Delivery EMEA, you will be responsible for managing all aspects of the Authorised Support Centre program in our EMEA theatre.  This includes managing partner performance within the program which includes helping partners increase the attach rate of their branded technical support services and Palo Alto Networks products.  In addition to helping partners grow their services business, this role will be responsible for coordinating enablement opportunities, directly engaging with Palo Alto Networks Technical Assistance Centre, and representing Partner Services to country and theatre leadership.  Additionally, the Manager, ASC Delivery EMEA will be responsible for the performance of their employees (the Partner Services Managers) who maintain working relationships with the ASC partners as well as internal stakeholders.  In this role you will need to have a thorough understanding of the channel business model, Global Support infrastructure and have strong analytical skills.  The ideal candidate will have an eye for detail and be able to operationalize the strategic direction of the Authorised Support Centre Program utilizing relevant data to analyse performance and areas for improvement.  You will need to effectively communicate with various teams, including the Partner Services Program office, senior leadership, account teams and partner leadership.  This individual will need to be highly adaptable and will need to be comfortable working with US-based leadership, as necessary.

This position will report to the Director, Partner Services.

Your Impact

  • Establish Operational Excellence for the Authorized Support Centre Program in the EMEA theatre.
  • Identify operating strategies that help partners to contribute to realising the corporate strategic goal of expanding our partner ecosystem.
  • Help Identify, develop, and implement operational processes for the team including program auditing and coaching, process improvement and adherence, and training.
  • Develop and apply analytics that identifies areas of improvement opportunities; create processes that help close identified partner performance gaps.
  • Effectively manage the Partner Services Managers that work within the theatre.
  • Analyse the day-to-day operations of our partner services managers Strata Program activities and review what can be automated for better program alignment, working with the Partner Services Program Operations Manager to define the steps needed to implement process improvement.
  • Must be comfortable leading both formally and informally across the organization to challenge the status quo and developing better ways to support the Partner Services Managers and our ASC Partners.
  • Strategically represent partner needs into the Program Office to drive future program improvements.
  • Develop and implement innovative enablement strategies to ensure consistently excellent ASC Partner interactions.
  • Develop, communicate, and manage ASC Partner Program initiatives and product development objectives.
  • Analyse metrics to identify opportunities for improvement with respect to ASC Partner performance, program objectives, etc.
  • Communicate effectively with partners, stakeholders, and colleagues to drive performance excellence within the ASC program.
  • Resolve issues in creative ways, exercise judgment in selecting methods and techniques to obtain solutions.
  • Identifies and recommends best practices in the areas of partner management, partner selection and engagement.
Qualifications

  • BA/BS in computer science or equivalent (MBA a plus) or similar experience
  • 10 years experience in enterprise support and channel services delivery strongly preferred
  • Needs a solid understanding of channel services delivery model
  • Demonstrated leadership skills in team and/or group settings, including team process
  • Excellent interpersonal and teamwork skills
  • Self-motivated and detail oriented with the ability to think and act strategically
  • Strong written and verbal communication skills
  • Strong problem solving, analytical and negotiating skills
  • Ability to work in a fast-paced environment a must
  • Ability to work with a diverse group of people of different skills, backgrounds, organizations, and management levels
  • Ability to become a Trusted Advisor: provides advice across multiple areas of expertise and builds broader capability
  • Fluent in written and spoken English
  • Willing to travel | pandemic permitting (˜25% worldwide)
  • Position to be based in Europe


Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

accommodations@paloaltonetworks.com

.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Source: Palo Alto Networks