Meest populaire vacatures

1033Banen gevonden

1033 Banen gevonden 

M
M

Senior Delivery Manager

Mobiquity

30+ dagen geleden
30+ dagen geleden

About Mobiquity
Founded in 2011, Mobiquity provides end-to-end omnichannel digital consulting services to leading B2B and B2C brands (HealthCare, Banking, IoT, Big Data, and cutting edge Web & Mobile Applications). With over 750 employees spread across the USA, Europe, and India, 40 different nationalities combined; we create compelling digital experiences to help our clients create the best human-centric products. Our key competencies include Strategy, Design, Product Engineering, Analytics, and Cloud Services. Each day, 50 million users interact with our solutions.
Our teams are inspired by technology but it doesn’t rule them. We love to learn, we are curious by nature and driven to make a mark. Working at Mobiquity means that sometimes you’ll be working outside your comfort zone, and you’ll work with smart people, possibly some that are even smarter than you. We value people that judge their success by the success of the team and the happiness of customers. 

We’re also proud to be an Amazon Web Services (AWS) Premier Consulting Partner.
To support the growth and to deliver high-quality projects we seek experienced Delivery Managers who will take their responsibilities as the visionary leader for the relationship of our customers and articulate the goals and objectives for the future relationship with our customers and how it will affect the business.
This role brings the key leadership into the process and it requires a strong relationship and result-oriented personality with the ability to communicate effectively. The Delivery Manager closely collaborates with the development teams, and it brings their members together and builds an environment that stimulates teamwork. They guide the teams to the successful delivery of Mobiquity’s projects - ensuring excellent customer satisfaction.
What will you be doing as Senior Delivery Manager in Mobiquity? 
The Senior Delivery Manager at Mobiquity is a “hands-on, roll up your sleeves” position, which is dedicated to ensuring the success of the long-term, and high impact engagements for our strategic client relationships. You are capable of leading strategic delivery programs, overseeing multiple work streams within an account, orchestrating cross-functional project teams, and collaborating with numerous key partners. Your position runs across one to several client settings depending on client size. This entails (among others):

  • Establishing and improving a strong working relationship with customers, and exceeding client happiness across complex engagement.
  • Identify new revenue opportunities, in partnership with the Account Executive to pursue and win those opportunities.
  • Support the engagement process with SMEs in strategic accounts (new and existing).
  • Maintain consistent and highly successful delivery across all under their responsibility.
  • Motivating and retaining a high performing and engaged project team, and adapt as needed (in conjunction with Account Executives, Vice Presidents, Directors, and Team Leads).
  • Accountable for providing regular status and financial reporting and manage account financials to achieve or beat ‘as sold’ project margins. Also, for program progress, risks & issues, and status updates to Executive and Senior leadership.
  • Partner with other Delivery Managers and supply to the ongoing improvement of Mobiquity’s delivery process and methodology.

This position is based in Amsterdam (near Amsterdam RAI Station) and will be part of the Delivery organization. You report to the VP Delivery in Europe (facilitated by a Team Lead).
What is your approach?
As a Senior Delivery Manager, you are enthusiastic, strategic, future-thinking, and result-driven.

What does it take to excel in this role? 

  • 5+ years of experience in leading design and software development projects, OR delivery organizations related to software development (and design).
  • Excellent understanding, and proven record of complex technology and digital business solutions in a client-facing environment.
  • Client relationship experience
  • An excellent communicator on all levels (at the team and board level).
  • Experience in a political and corporate customer environment and a high-level understanding of business processes related to various markets. Strong social skills, written and verbal.
  • Experience with Agile/Scrum and Project Management methodology.
  • Enjoying working in a fast-growing organization with a learning and continuous improvement culture.

Nice to have: Banking or Healthcare experience, and MSc education in a relevant area.
What we offer

  • Competitive salary
  • 25 holidays
  • Pension plan
  • Travel costs compensation
  • Training via our Mobiquity Academy
  • Health insurance compensation (€100,- per month)
  • Free fruits, Friday breakfast, lunch and afternoon drinks, and lots of fun in the office including a game room with pool & ping pong table, Xbox…
  • A challenging learning environment and cool creative and innovative projects
  • When you are not working at a client’s location, join us in our Amsterdam office
  • We invest in your growth, success, and happiness, and celebrate the world-class work you produce
  • We are famous for our healthy work-life balance and being really flexible.

Apply
After giving your consent in the section below, please upload your resume and details. Have questions before applying? Please address them to our recruiter: Zeynep (ztunalioglu@mobiquityinc.com)

E
E

Delivery Manager (Team Netwerken)

Eqeep

Zeist, UT
22 dagen geleden
Zeist, UT
22 dagen geleden
Beschrijving van het bedrijf

Startdatum eind april

duur 12 maanden

36 uur per week

Voor haar eindklant, Nationale Politie, zoekt Eqeep een Delivery Manager Team Netwerken voor gemiddeld 36 uren per week met als startdatum: 26-04-2021.

De Delivery Manager Team Netwerken met kerntaak Verbindingen voert de regie over de dienstverlening van Team Netwerken voor de Nederlandse Politie.

Team Netwerken levert landelijk Telefonie, Netwerk en Security-oplossingen onder andere op het gebied van: VoIP, WAN-infrastructuren, LAN, Wifi, Firewalls en Toegangsdiensten.

Team Netwerken is onderdeel van het Infrabedrijf. Hier werk je met ruim honderd IT-professionals die samen een groot deel van het complexe politienetwerk beheren. Ieder met zijn eigen specialisme, zoals Telefonie, Routing & Switching, Security & Services en Verbindingen. Allemaal voor de veiligheid van Nederland want het werk van de politie gaat 24/7 door. 

De Delivery Manager is verantwoordelijk voor de zowel techniek als de organisatie, processen en procedures.

Verantwoordelijkheden

  • Aanspreekpunt en vraagbaak betreffende Team Netwerken dienstverlening
  • Bewaken processen en procedures
  • Leveranciersmangement, dit betreft relatiemanagement en controle op kpi's en budget
  • kerntaak : Aanspreekpunt en vraagbaak betreffende "Verbindingen''


Vakmatige taken

  • Het schrijven van shell scripts en het ontwikkelen van Linux Distributies voor meerdere hardware platformen
  • (door)ontwikkelen van toepassingen
  • Uitvoeren van lifecyclemanagement
  • Ontwerpt en evalueert werkprocedures
  • Analyseren en oplossen van (complexe) problemen
  • Voert testroutines uit op de ICT-componenten
  • Voert bepaalde ontwikkelwerkzaamheden uit in afstemming met de ontwikkelaars
Functieomschrijving

Functie-eisen zijn knock-out criteria. Dat voldaan wordt aan de eisen moet duidelijk blijken uit het CV door middel van een beschrijving van de ervaring en werkzaamheden. 

  • De Externe is inzetbaar vanaf 26-04-2021 (of indien mogelijk zoveel eerder als de screening akkoord is) tot en met 30-04-2022 voor 36 uur per week
  • In de afgelopen 10 jaar, minimaal 3 jaar aantoonbare werkervaring als ICT projectleider/projectmanager
  • Kandidaat heeft minimaal 5 jaar aantoonbare werkervaring met Service- en Deliverymanagement, ICT-beheerprocessen en het besturen van ketens binnen een Enterprise omgeving
  • Kandidaat heeft aantoonbare werkervaring met Software Asset Management en Life-cycle management processen
Functie-eisen
  • In de afgelopen 10 jaar, minimaal 3 jaar aantoonbare werkervaring als ICT projectleider/projectmanager
  • Kandidaat heeft aantoonbare werkervaring, afgeronde cursus of certificaat: voor DevOps en Agile methodiek
  • Kandidaat heeft aantoonbare werkervaring, afgeronde cursus of certificaat met IPMA-D en ITIL v4 Foundation
  • Kandidaat heeft ervaring met het opstellen en onderhouden van KPI en SLA's (rapportages)
  • Kandidaat heeft aantoonbare werkervaring, afgeronde cursus of certificaat van Prince2 Foundation

Uit het CV moet duidelijk blijken op welke wijze en met welke werkervaringen kandidaat invulling geeft aan de functiewensen.


Extra informatie

Eisen

In de afgelopen 8 jaar minimaal 5 jaar ervaring als senior projectmanager in complexe integrale IV ontwikkel- en implementatieprojecten met externe ketenpartners.

In de afgelopen 10 jaar minimaal 5 jaar werkervaring als projectmanager van ICT projecten in grote organisaties (> 1000 medewerkers).

Wensen

·       Beschikt over meerjarige ervaring in inhoudelijke aansturing van complexe projecten en processen in een politiek-bestuurlijke context.

·       In de afgelopen 5 jaar minimaal 2 jaar werkervaring als projectverantwoordelijke in een Agile omgeving.

·       In de afgelopen 5 jaar minimaal 2 jaar ervaring als projectverantwoordelijke bij de overheid of semi-overheid.

·       Afgeronde erkende 4-jarige hbo opleiding in de richting Informatica, Technische bedrijfskunde of gelijkwaardig.

·       In de afgelopen 5 jaar minimaal 3 jaar aantoonbare werkervaring met projectmanagement methodieken, bij voorkeur aangevuld met een Prince2 en IPMA-C certificering.

H
H

Area Service Lead, Netherlands

Hologic

9 dagen geleden
9 dagen geleden
Hologic is the market leader in the women’s health industry with three different divisions, all offering unparalleled diagnostic and treatment solutions. In the regulated markets where businesses are awarded on a tender basis, our capability to win the deal comes from seamless combination of Customer solution definition (Commercial and Technical content) together with flawless execution of all tender requirements (Administrative content and process).
This is a flexible role with an approximately 70% performing direct service activities on Hologic products in the field and a 30% Leadership role supporting the Field Service Manager in providing exceptional field service and customer experience to Hologic’s customers.
The role is situational and reactive so may be 100% service as the daily needs of our customers change or &;gt;30% Leadership on other occasions. Travel within country and region is required.
Responsibilities
+ Responsible for providing supervision of the Field Service Engineers to ensure exceptional field service and customer experience to Hologic’s customers
+ Coach, mentor and lead team into a culture of accountability, engagement and continuous improvement, and principles of engagement to drive and deliver results.
+ Provide clear and explicit guidance to team, peers and leadership on elements that may affect immediate operations or companywide policies
+ Set and manage team objectives/goals in alignment with overarching plans and strategies developed
+ Effectively manage and partner with HR to deliver team effectiveness through engagement
+ Implementation and installation of systems at customer sites. Working closely with the applications team, sales team and project managers. This may include planning, IT liaison
+ Provide emergency service and repairs and on request also Preventative Maintenance as requested by customers.
+ Liaising with customer IT departments and assisting with information systems installations and troubleshooting.
+ Maintenance and accuracy of assigned inventory.
+ Supporting marketing activities such as exhibitions.
+ Assisting the Field Service Manager with sales and application support for customer inquiries and business tender responses
+ Work closely with the Technical Field Support group with new product introductions.
+ Promote service agreements to customers.
+ Ensure own administrative tasks are complete on time and as needed support the team giving guidance on items such as: Field Service Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Internal Laboratory Reports, Equipment Checklists, RGA Forms.
+ Work effectively as part of the leadership team, this may include communicating and meeting with customers addressing service issues, concerns and questions then liaising with customer facing teams to implement solutions.
+ Assist the Field Service Manager as needed with call escalation, technical support and administrative duties.
+ Monitors and reports to FSM on progress of tasks/projects assigned to FSE’s.
+ Monitor and assist in the development of new hires with Co-travel to Conduct on-the-job trainings to FSEs on all aspects of field operation;
+ Assist with area management in FSM absence.
Experience:
To perform this job successfully, an individual must be proficient in each of the following areas of knowledge and skills.
Required Knowledge/Skills:
+ Technical proficiency servicing instruments in the field, and a general knowledge of corporate related processes and disciplines.
+ Ability to troubleshoot complex electrical, electronic, pneumatic, and mechanical systems.
+ Strong interpersonal and customer satisfaction skills.
+ Demonstrate leadership ability and have the potential to further develop as a people and business leader
+ Deliver and support the development of time based goals and objectives.
Communication:
+ Professional and effective internal and external communication skills.
+ Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers.
Computer/Software/Instrumentation:
+ Proficient use of Microsoft products (Word, Excel, Outlook).
+ Working knowledge of various troubleshooting/analysis tools (Tiny Click, Macros, Data Acquisition, etc.)
+ Proficient use of diagnostic instrumentation and equipment such as DVMs, Oscilloscopes, Micrometers, etc.
L
L

Sr Manager Customer Supply Chain Collaboration, Europe

Logitech

2 dagen geleden
2 dagen geleden

The Role:

The Senior Manager for Customer Supply Chain Collaboration, Europe is a pivotal role working directly with the commercial country organisation, the supply chain teams but also with the supply chain of our key direct retail customers to connect the sales and marketing plans into end to end solutions and improvements. You will be a key member in virtual teams to deliver the ambition of world-class customer service. In this role, you will be responsible for the country collaboration in Europe and driving joint value collaboration. You will be supporting the overall E2E Supply Chain process improvement key focus on metric improvement execution planning.

You will actively manage with your team customer expectations of in-stock and on-shelf-availability, inventory, and promotional activities. You will communicate customer needs and requirements to supply chain partners to facilitate inventory planning and deployment.  You will be collaborating with our Commercial Sales Organisation and our Customer to identify demand and supply risks to support business growth. You will focus on analyzing and translating the customer forecast and compare with our business plan, converting input into the demand planning process to drive required adjustments. 

This is a 12 month fixed term contract.

The Key Success Factor:

Active partnerships with the external and internal customer but also with your peer group and internal stakeholders such as Sales, Marketing, Finance and Logistics. You will be focusing on customer-centricity. 

Quick thinking in identifying operational bottlenecks/challenges and seeks out opportunities to improve processes and increase efficiencies.  Tactically develop and support cost savings initiatives to drive continuous improvement of key supply chain metrics - cost, service, inventory and cycle time. 

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviours you’ll need for success at Logitech. 


Job Description:

  • Lead and manage the CSC Commercial Collaboration team to cultivate an environment that encourages maximum productivity and effectiveness to achieve agreed Team Strategy and Targets.

  • Act as a liaison between Supply Chain Departments and the European Commercial Organization to reach aligned business goals. Act as point of escalation for Supply Chain Queries for Commercial Markets.

  • Create, drive and deliver the joint value collaboration agenda with our Key Strategic Customers across Europe.

  • Track, support and present Commercial Sales Progress, Gross Revenue, Channel Inventory Levels, On-Shelf Availability and other KPIs to European Supply Chain and Commercial Organisation.

  • Responsible for creating and managing Key Strategic Supply Chain Projects (Cost- & Time-Saving Projects, CIPs).

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviours to our team:

  • 10+ years experience in supply chain management preferably in the consumer electronics industry

  • Proven planning, analytical, presentation, and execution skills

  • Must be proficient in reading and writing in English, other languages are desirable 

  • Proven experience within European business environments

  • Comfortable in Excel and/or Tableau skills

  • Customer, market, channel knowledge and experience preferred

  • Demonstrate decision-making ability in face of uncertain or incomplete information

  • Ability to multitask and prioritize work while keeping outstanding attention to detail

  • Analytical skills including data evaluation, identification, solution development and implementation

  • Self-motivated and goal-oriented, with a positive proactive attitude and a high degree of initiative

  • Social perceptiveness and communication skills both verbally and in writing

  • Ability to build strong relationships, both internally and externally to team

  • Influencing and collaborative skills across various levels in the organization

In addition, preferable skills and behaviours include:

  • Excellent service mindset

  • Excellent communications skills and judgement

  • Growth mindset

Education:

  • Bachelor's Degree in Business, Operations Management, Supply Chain Management, Engineering or similar discipline

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it.As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio and reach for those actions to have a global impact. That’s a pretty sweet spotto be in and we’re always striving to keep it that way.


 “All qualified applicants will receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”

#LI-CD1

B
B

QA Manager

Black Box Corporation

30+ dagen geleden
30+ dagen geleden

Black Box is Hiring! QA Manager Amsterdam

 

The Quality Assurance (QA) Manager plays an important role in Black Box’s data center deployment program by monitoring all phases of the project to ensure that all external and internal requirements are met before our product reaches our customer. The goal of this position, is to assure the high quality of our operations and services leading to the long-term success of our business.  Some of the key responsibilities include, developing a Quality Assurance Plan to support the program, executing Quality Control (QC), and the development and reporting of Key Performance Indicators (KPI).The ideal candidate will have an engineering background and enjoy providing end-to-end solutions to Infrastructure quality problems.


  • Develop overall quality plan to support the data center rollout, including quality around technical delivery, logistics, inventory controls
  • Develop and maintain Noncompliance Register
  • Reviews requirements, specifications, and technical design documents to provide timely and meaningful feedback
  • Creates detailed, comprehensive, and well-structured installation and test plans.
  • Estimates, prioritizes, plans, and coordinates quality control and testing activities.
  • Designs, develops, and executes QA scheduled reports (e.g. defects, installation deficiencies, project timelines and project level QA measurements)
  • Identifies, records, and documents thoroughly and tracks deficiencies and corrective actions.
  • Performs thorough review of all testing documentation.
  • Monitors and inspects all operations that affect quality to align with industry and customer standards.
  • Facilitates communications with internal and external teams to identify system requirements, failures, and process improvements.
  • Monitors corrective action process results.
  • Investigates the causes of non-conforming products and trains users to implement QC solutions.
  • Tracks quality assurance metrics, such as defects, marginal results, and project specific KPI’s.
  • Stays up-to-date with new testing tools and test strategies.
  • Maintains all testing documentation.
  • Trains installers, where necessary, on testing methodologies.
  • Assists Project Manager with reporting requirements.
  • Develop Quality plans and run books.
  • Oversee testing and installations
  • Additional duties as assigned

  • Proven work experience in Infrastructure deployment.
  • Proven work experience in Infrastructure quality assurance.
  • Strong knowledge of Project/Construction QA methodologies, tools, and processes.
  • Experience in writing clear, concise and comprehensive test plans and test cases.
  • Hands-on experience with QC implementation.
  • Solid knowledge of testing and installation methodologies.
  • Excellent MS Office and database skills.
  • Excellent spoken and written communication as well as receptive listening skills.
  • Superior collaboration and communication skills: team building, conflict resolution, stakeholder management and decision making.
  • An innovator and disruptor in your specialist field

 

Qualifications:

  • Bachelor’s Degree preferred, or equivalent work experience.
  • Minimum of 5 years of relevant experience.

Additional Ideal Qualifications: 

  • Experience working in a data center builds highly desirable
  • Experience with fiber and copper performance testing highly desirable
  • Certifications in QC is a strong advantage.
  • RCDD and DCDC preferred
  • Strong Knowledge of TIA and NEC Standards.
  • Strong knowledge of BICSI and Data center installation standards.

 

Supervisory Responsibility:

  • This position leads technical QA team but has no direct reports

 

Physical Environment/Working Conditions:

 

  • Construction site environment- exposure to extreme heat or cold, loud noise, uneven ground

About Us:

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing.  Black Box is a wholly-owned subsidiary of AGC Networks.

 

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

A
A

OSS Solutions Delivery - Project Manager

Amdocs

Oss, NB
26 dagen geleden
Oss, NB
26 dagen geleden
CALA OSS Solutions Delivery - Project Manager Job ID: 103428 Required Travel :Up to 50% Managerial - No Who are we? Openet is an Amdocs Company who provides real-time software solutions and services to enable service providers to create new revenues from digital services and improve customer engagement. Our Digital Business Platform and solutions enable service providers to be more agile, innovative and enjoy a faster time to value. We are all for open solutions that deliver value and benefits to our customers. We work with our customers to deliver innovative solutions that drive value and enable change. We passionately believe that the most adaptable businesses are those that prosper best. We help our customers transform their businesses and access new revenues and profits by using the latest technologies and methods – in ways ranging from augmenting existing architectures or replacement with more agile and cost-effective end to end platforms. Since its foundation in 1999 by Joe Hogan, Openet has been at the forefront of telecoms software development and innovation. Our success is personified by the many long-term relationships it has fostered with the largest, most progressive, and demanding operators across the globe. For more information, visit Amdocs at http://www.amdocs.com In one sentence The Solutions Delivery Group is responsible for developing client charging, Rating and Policy Manager Solutions, built on Openet’s Framework, to customers. This will involve analysis of the customers’ business requirements and implementing a solution to meet these needs in Openet’s rules based platform. What will your job look like? Taking responsibility for all aspects of the delivery of projects. Interfacing with Product Group regarding product releases to ensure delivery of functionality as committed to Customer. Managing the requirement gathering from internal and external customers. Following the change Management Process and ensuring that all members of the team comply with it. Preparing and planning projects, and driving those plans through to a successful conclusion. Managing and tracking effort, cost, progress and highlighting ways to keep the project on track in spite of issues – "can do" attitude is essential. Delivering the resultant projects on time and to budget, managing expectations and handling issues as required. Mitigating risks and addressing issues to ensure timely completion of project milestones. Ability to clearly monitor and report to Openet senior management and Customers on project progress with respect to effort, cost and duration and key milestones. Manage risks and issues and be in a position to concisely present status at any time to management. Represent Openet stakeholders at customer meetings and presentations. Interviewing and resourcing project teams. Mentoring and review of engineers leveraging individual skills to maximize effectiveness. Managing teams of varying sizes; sometimes located in different sites and time zones. Maintaining group dynamic to facilitate individuals working as a team. Providing clear leadership to the team and making informed decisions on various options presented. All you need is... Bachelor's degree in Science/IT/Computer Science or equivalent 8 years experience in Project development lifecycle. 8-10 years Telco industry experience some of which must be as a Team Lead or Project Management role. Previous development Experience - design and development methodologies. Understanding of Linux Operating System principals Experience in Telecom Services OSS/BSS platforms. Exposure to Billing or Mediation systems Exposure to PCRF/OCS platforms PMP certification is nice to have Bi-Lingual Spanish English Advance level Travel up to 50%. Soft skills: Good problem solving & decision-making skills. Excellent communication skills within the team, site and with the customer. Ability to stretch respective working hours when necessary, to support business needs. Able to work independently and drive issues to closure. Why you will love this job: You will work on large challenging and complex programs You will be able to work with the best and brightest minds to collaborate across accounts/regions to provide a single voice You will have the opportunity to work with the industry most advanced technologies
P
P

Partner Services ASC Delivery Manager - EMEA

Palo Alto Networks

Amsterdam–Duivendrecht
1 dag geleden
Amsterdam–Duivendrecht
1 dag geleden
Company Description

Palo Alto Networks® is the fastest-growing security company in history.  We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you!

Job Description

In the role of Manager, ASC Delivery EMEA, you will be responsible for managing all aspects of the Authorised Support Centre program in our EMEA theatre.  This includes managing partner performance within the program which includes helping partners increase the attach rate of their branded technical support services and Palo Alto Networks products.  In addition to helping partners grow their services business, this role will be responsible for coordinating enablement opportunities, directly engaging with Palo Alto Networks Technical Assistance Centre, and representing Partner Services to country and theatre leadership.  Additionally, the Manager, ASC Delivery EMEA will be responsible for the performance of their employees (the Partner Services Managers) who maintain working relationships with the ASC partners as well as internal stakeholders.  In this role you will need to have a thorough understanding of the channel business model, Global Support infrastructure and have strong analytical skills.  The ideal candidate will have an eye for detail and be able to operationalize the strategic direction of the Authorised Support Centre Program utilizing relevant data to analyse performance and areas for improvement.  You will need to effectively communicate with various teams, including the Partner Services Program office, senior leadership, account teams and partner leadership.  This individual will need to be highly adaptable and will need to be comfortable working with US-based leadership, as necessary.

This position will report to the Director, Partner Services.

Your Impact

  • Establish Operational Excellence for the Authorized Support Centre Program in the EMEA theatre.
  • Identify operating strategies that help partners to contribute to realising the corporate strategic goal of expanding our partner ecosystem.
  • Help Identify, develop, and implement operational processes for the team including program auditing and coaching, process improvement and adherence, and training.
  • Develop and apply analytics that identifies areas of improvement opportunities; create processes that help close identified partner performance gaps.
  • Effectively manage the Partner Services Managers that work within the theatre.
  • Analyse the day-to-day operations of our partner services managers Strata Program activities and review what can be automated for better program alignment, working with the Partner Services Program Operations Manager to define the steps needed to implement process improvement.
  • Must be comfortable leading both formally and informally across the organization to challenge the status quo and developing better ways to support the Partner Services Managers and our ASC Partners.
  • Strategically represent partner needs into the Program Office to drive future program improvements.
  • Develop and implement innovative enablement strategies to ensure consistently excellent ASC Partner interactions.
  • Develop, communicate, and manage ASC Partner Program initiatives and product development objectives.
  • Analyse metrics to identify opportunities for improvement with respect to ASC Partner performance, program objectives, etc.
  • Communicate effectively with partners, stakeholders, and colleagues to drive performance excellence within the ASC program.
  • Resolve issues in creative ways, exercise judgment in selecting methods and techniques to obtain solutions.
  • Identifies and recommends best practices in the areas of partner management, partner selection and engagement.
Qualifications
  • BA/BS in computer science or equivalent (MBA a plus) or similar experience
  • 10 years experience in enterprise support and channel services delivery strongly preferred
  • Needs a solid understanding of channel services delivery model
  • Demonstrated leadership skills in team and/or group settings, including team process
  • Excellent interpersonal and teamwork skills
  • Self-motivated and detail oriented with the ability to think and act strategically
  • Strong written and verbal communication skills
  • Strong problem solving, analytical and negotiating skills
  • Ability to work in a fast-paced environment a must
  • Ability to work with a diverse group of people of different skills, backgrounds, organizations, and management levels
  • Ability to become a Trusted Advisor: provides advice across multiple areas of expertise and builds broader capability
  • Fluent in written and spoken English
  • Willing to travel | pandemic permitting (˜25% worldwide)
  • Position to be based in Europe

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

accommodations@paloaltonetworks.com

.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

S
S

Customer success Manager - Benelux market

Siteimprove

2 dagen geleden
2 dagen geleden

Do you share our passion for helping our customers to achieve their digital potential?

At Siteimprove, the Customer Success Team is a critical part of our current and future success. We take the success of our customers incredibly seriously and we are now looking to add a new member to our Customer Success Team in Amsterdam to make sure we keep delivering on our proactive approach to customer service.

As a Customer Success Manager, you will deliver effective and proactive advice to our Dutch speaking customer base, build long-lasting relationships and directly influence the success of our customers. You will deliver solutions to both technical and non-technical end users and provide them with training and advocacy.

We are looking for an individual with excellent people skills, an interest in web communication, and a passion for sharing their knowledge. In addition, you have a passion for ensuring satisfaction and making customers successful in their digital presence.

Responsibilities

  • Building relationships that strengthen the partnership throughout each step of the customer lifecycle > Onboarding > Adoption > Nurture.
  • Train and advise customers with website and Siteimprove Platform related queries to increase renewal rates and reduce churn.
    Host and organize online webinars, in-person meetings, and smaller onsite customer knowledge sharing events like Siteimprove School, workshops, and user groups, if relevant.
  • Adding value in a scalable way by creating educational (video) content
  • Working closely with sales teams to coordinate and understand which customers require Siteimprove's training services as well as identifying target accounts for upsells and new opportunities for Sales.
  • Communicating the value/purpose of CS to other departments/stakeholders within Siteimprove in a constructive way when involved in cross-departmental initiatives.
  • Identify when and how to drive adoption. I.e. understand customer use of the platform and its features to address knowledge gaps and increase activities and usage.
  • Effectively nurture customers by building and maintaining good relationships and initiate contact at the right times.
  • Regularly reassess and understand their priorities/challenges with the customer and adjust how you can empower key stakeholders to succeed with Siteimprove's products.

What We Require of You

  • Proactive in your desire to help and add value to our customers
  • Highly organized and articulate
  • Excellent written and verbal skills; in both Dutch and English.
  • About 3 years of experience in a consultative customer facing role in a SaaS related environment
  • You highly value supporting team members and teaming up with colleagues (international and cross-functional) in a dynamic company

What We’ll Love About You

  • Website management experience (web editor, marketing coordinator, etc.)
  • Experience in one or more of these fields: web content creation, Accessibility, SEO, Analytics
  • Knowledge of one or more Content Management Systems and HTML
  • Experience working with Outlook and a CRM system like Salesforce

What You Need to Know About Team Benelux & France

You’ll be joining a highly-skilled team of Siteimprovers who are incredibly passionate about what they do and are characterized by their commitment to working as a team and an ever-present customer focus. We’re a small, social and tight-knit team but there’s always room for one more and we can’t wait to meet you!

What We Hope You’ll Love About Siteimprove

  • Great and Inspiring Company Culture. Read more about the Siteimprovers and our inclusive, people-centric culture in this section here: https://careers.siteimprove.com/culture/
  • Internal training & development. We prioritize your personal development. Among other things, we offer extensive online and on-site training in our sales approach The Siteimprove Way of Selling.
  • Entrepreneurial. We all share the entrepreneurial spirit that Siteimprove was founded on and what made us conquer new markets.
  • Corporate Social Responsibility. Siteimprove is a global thought leader within the field of digital inclusion and we proudly give back to the community locally as well as globally.
  • Diverse. We bring a lot of color with our Nike’s and our different backgrounds.

We also offer great perks!

  • Great and Inspiring Company Culture. We are passionate, innovative, and people-centric. Consistently named as a great place to work across the globe.
  • Travel. Working for an international company means the opportunity to travel! At Siteimprove we often hold meetups and events at one of our locations.
  • Free lunch and fresh fruit.
  • Discount on your gym membership up to 40%.
  • Friday afternoon drinks and regular team outings.

What You May Already Know About Siteimprove

Siteimprove is a Danish-founded multinational company with 600 employees worldwide. In addition to our headquarters in Copenhagen, we have offices in 13 other locations worldwide and our more than 7,800 customers are spread across North America, Europe, and Asia-Pacific.

How You Apply

Click on the ‘Apply Now’ button to submit your CV and cover letter. If you have any questions regarding the job, feel free to contact Talent acquisition specialist Dani Libosan dli@siteimprove.com

Siteimprove is a global corporation and has developed data practices designed to assure your personally-identifiable information is appropriately protected. Please note that personal information may be transferred, accessed and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at Siteimprove.com/privacy

T
T

Consultant, GL Accounting

TeleTech Holdings, Inc

Netherlands
24 dagen geleden
Netherlands
24 dagen geleden
Consultant, GL Accounting

Accounting - Reporting & Commercial Manager

TTEC is seeking a Reporting & Commercial Manager based in the Netherlands to join our Enterprise Services team. 

TTEC’s Accounting organization is a global team with a common focus – to deliver operational excellence consistent with GAAP, conform to the highest standard of ethics, and develop future leaders for the business. The philosophy of our new accounting leadership is to provide opportunities for our employees to gain valuable experience, allowing people to grow their careers both within the accounting department while also promoting mobility to other departments within the business such as Finance, Audit, or Pricing. Bottom line, we’re making it possible to build a robust career path that will keep you challenged long-term while staying right here at TTEC. 

What you’ll be doing: 

The Commercial Manager will lead a variety of business functions representing TTEC’s Dutch entities. As such, the Commercial Manager’s duties and responsibilities will vary widely depending on the needs of the business but will include: 

Treasury 

• Support select cash management functions for the Dutch entities and foreign subsidiaries
• Responsibilities will include cash reporting and forecasting, investing oversight, transaction processing, research, and bank documentation
• Liaison among A/P, payroll, accounting, and international finance organizations to support the business 

Contract Management – local execution and maintenance 

• Provide contract review, drafting, and negotiation support for TTEC’s business process outsourcing, technology and consulting businesses
• Support the Dutch business acquisition and delivery process from NDAs and RFPs through master services agreements and scope of work definition, to change management
• Work in partnership with sales and operations teams to close business engagements 

Sourcing 

• Provide support for the sourcing team’s internal customers, addressing the sourcing needs of Dutch business partners
• Act as the key contact in the region for all sourcing related matters
• Manage an evaluation process to assess supplier capabilities, financial stability, and on-going performance 

Consolidations accounting
• Perform various accounting projects as assigned
• Hyperion, Oracle, GL accounting experience
• Understanding of Dutch local GAAP, IFRS and the differences between them
• Conceptual understanding of intercompany arrangements
• Provide statutory Audit support and coordination with corporate team for European subsidiaries

Other requirements
• Member of Dutch Board of Directors
• Dutch residency required
• Ability to work independently and communicate effectively with Corporate and other foreign offices across multiple time zones 

What skills you’ll need:
• Degree from an accredited university in Business, Economics, Finance, Accounting or related field
• 5 years’ professional experience managing business operations
• Experience within a global company with multi-national operations
• Dutch citizenship
• Experience with an enterprise level ERP platform required, specific experience with Oracle preferred 


TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.


Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately.

#LI-SB1

Primary Location

: Netherlands

Job

: Finance / Accounting / Audit

Geplaatst op

30+ dagen geleden

Beschrijving

About Mobiquity
Founded in 2011, Mobiquity provides end-to-end omnichannel digital consulting services to leading B2B and B2C brands (HealthCare, Banking, IoT, Big Data, and cutting edge Web & Mobile Applications). With over 750 employees spread across the USA, Europe, and India, 40 different nationalities combined; we create compelling digital experiences to help our clients create the best human-centric products. Our key competencies include Strategy, Design, Product Engineering, Analytics, and Cloud Services. Each day, 50 million users interact with our solutions. 

Our teams are inspired by technology but it doesn’t rule them. We love to learn, we are curious by nature and driven to make a mark. Working at Mobiquity means that sometimes you’ll be working outside your comfort zone, and you’ll work with smart people, possibly some that are even smarter than you. We value people that judge their success by the success of the team and the happiness of customers. 

We’re also proud to be an Amazon Web Services (AWS) Premier Consulting Partner.

To support the growth and to deliver high-quality projects we seek experienced Delivery Managers who will take their responsibilities as the visionary leader for the relationship of our customers and articulate the goals and objectives for the future relationship with our customers and how it will affect the business.

This role brings the key leadership into the process and it requires a strong relationship and result-oriented personality with the ability to communicate effectively. The Delivery Manager closely collaborates with the development teams, and it brings their members together and builds an environment that stimulates teamwork. They guide the teams to the successful delivery of Mobiquity’s projects - ensuring excellent customer satisfaction.

What will you be doing as Senior Delivery Manager in Mobiquity? 
The Senior Delivery Manager at Mobiquity is a “hands-on, roll up your sleeves” position, which is dedicated to ensuring the success of the long-term, and high impact engagements for our strategic client relationships. You are capable of leading strategic delivery programs, overseeing multiple work streams within an account, orchestrating cross-functional project teams, and collaborating with numerous key partners. Your position runs across one to several client settings depending on client size. This entails (among others):

  • Establishing and improving a strong working relationship with customers, and exceeding client happiness across complex engagement.
  • Identify new revenue opportunities, in partnership with the Account Executive to pursue and win those opportunities.
  • Support the engagement process with SMEs in strategic accounts (new and existing).
  • Maintain consistent and highly successful delivery across all under their responsibility.
  • Motivating and retaining a high performing and engaged project team, and adapt as needed (in conjunction with Account Executives, Vice Presidents, Directors, and Team Leads).
  • Accountable for providing regular status and financial reporting and manage account financials to achieve or beat ‘as sold’ project margins. Also, for program progress, risks & issues, and status updates to Executive and Senior leadership.
  • Partner with other Delivery Managers and supply to the ongoing improvement of Mobiquity’s delivery process and methodology.

This position is based in Amsterdam (near Amsterdam RAI Station) and will be part of the Delivery organization. You report to the VP Delivery in Europe (facilitated by a Team Lead).

What is your approach?
As a Senior Delivery Manager, you are enthusiastic, strategic, future-thinking, and result-driven.

What does it take to excel in this role? 

  • 5+ years of experience in leading design and software development projects, OR delivery organizations related to software development (and design).
  • Excellent understanding, and proven record of complex technology and digital business solutions in a client-facing environment.
  • Client relationship experience
  • An excellent communicator on all levels (at the team and board level).
  • Experience in a political and corporate customer environment and a high-level understanding of business processes related to various markets. Strong social skills, written and verbal.
  • Experience with Agile/Scrum and Project Management methodology.
  • Enjoying working in a fast-growing organization with a learning and continuous improvement culture.

Nice to have: Banking or Healthcare experience, and MSc education in a relevant area.

What we offer

  • Competitive salary
  • 25 holidays
  • Pension plan
  • Travel costs compensation
  • Training via our Mobiquity Academy
  • Health insurance compensation (€100,- per month)
  • Free fruits, Friday breakfast, lunch and afternoon drinks, and lots of fun in the office including a game room with pool & ping pong table, Xbox…
  • A challenging learning environment and cool creative and innovative projects
  • When you are not working at a client’s location, join us in our Amsterdam office
  • We invest in your growth, success, and happiness, and celebrate the world-class work you produce
  • We are famous for our healthy work-life balance and being really flexible.

Apply
After giving your consent in the section below, please upload your resume and details. Have questions before applying? Please address them to our recruiter: Zeynep (ztunalioglu@mobiquityinc.com)

Source: Mobiquity