customer support engineer vacatures

In de buurt veldhoven, noord brabant
70Banen gevonden

70 vacatures gevonden voor customer support engineer vacatures In de buurt veldhoven, noord brabant

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Technical Support Engineer

Trinamics

Veldhoven, NB
30 dagen geleden
Veldhoven, NB
€2.8k - €3.6k Per jaar
30 dagen geleden
€2.8k - €3.6k Per jaar

Technical Support Engineer

 

Are you interested in Technical Support functions? Are you triggered by high-tech or semi-conductor industry? We are looking for you for one of our clients in Eindhoven!

 

As a technical support engineer you will have various responsibilities:

First-line hands-on trouble shoot support

You will have detailed knowledge and overview of the status of the machines

You will plan analyses and solutions of problems

Work closely together with the production engineering and development teams

You will monitor the quality and timing of problems and their implementation

 

Function Requirements

BSc or higher in Mechanical, Mechatronics, Electronics or Physics;

Hands-on experience in a technical production environment;

Experience with trouble shooting;

Experience with quality improvements methods, problem analysis of processes and project management are a big plus.

European passport is a must.

 

Offer

There is a possibility to work during the day, or in shifts. Shifts will have a shift allowance of 25.1%.

Salary range will be between € 2.800 - € 3.600 gross per month (without shift allowance)

 

Interested?

Send your resume to l.huijbregts@trinamics.nl or call me on (076) 548 73 73 (Ask for Lennart).

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IT Support Specialist (m/f/d)

BASYS IT-Service GmbH

Veghel, NB
2 dagen geleden
Veghel, NB
2 dagen geleden
IT Support Specialist (m/f/d)

IT Support Specialist (m/f/d)

Veghel Fulltime Permanent

BASYS IT-Service is an IT-Service supplier headquartered in Germany, Bremen. We are providing IT-Services in all European countries. The focus of our expertise is in the field of IT operations (onsite helpdesk, application support, and network and system administration). Beyond this we offer services such as hardware supply and support, telephony solutions, document management and a lot more.

The role

  • 1st and 2nd level IT-Support for the associates of our customer in Veghel (near Eindhoven).
  • Technical support of modern end-user and collaboration technologies.
  • Creation and maintenance of technical documentation.
  • Assistance in server and network support.
  • Participation in local and global projects such as hardware- and software rollouts or offsite meeting and event support.

Your profile

  • Degree in information technology with ideally first experience in an IT support function or a similar professional background.
  • Passion about modern IT technologies and exhibit experience with Microsoft technologies (Windows 7/10, Office 365, Active Directory, SCCM and others), Apple Products as well as a good knowledge around common office technologies.
  • Experience in ITIL, ServiceNow and video conferencing technologies (Polycom, Skype for Business) are a plus. High service orientation for customer satisfaction as well as a structured and reliable working approach.
  • Comfortable to work in a team and directly with international customers.
  • A confident appearance as well as fluent communication skills in Dutch and English, verbally and written.

Our offer

We offer a long term employment within an ambitious international IT Service provider, working in young and dynamic team as well as an attractive and performance-oriented salary.

Interested?

Please send us your CV, your possible start date and your salary expectations by using the application button below.
Frau Janina Resch
Mrs. Janina Resch
HR Consultant
BASYS IT-Service GmbH
Avenue Ceramique 223
28539   KX Maastricht
Apply now
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IT Support Engineer

TalentScoutZ

Eindhoven, NB
25 dagen geleden
Eindhoven, NB
€2k - €2.8k Per maand
25 dagen geleden
€2k - €2.8k Per maand
Clubprofiel

Onze opdrachtgever is een infrastructuur leverancier en sterk in ICT-oplossingen. Denk hierbij aan levering, productie en beheer van werkplekken, servers en industriële computers. De klanten van onze opdrachtgever zijn bedrijven met veelal 25 tot 250 werkplekken. Bij onze klant is er sprake van een goede werksfeer en collegialiteit.
Jouw positie in het veld

Voor onze klantrelatie zijn wij op zoek naar een IT Support Engineer. Als IT Support Engineer ben jij het eerste aanspreekpunt voor de zakelijke klanten en ondersteun jij deze vanuit de servicedesk. Verder ben je verantwoordelijk voor het aannemen, vastleggen en oplossen van vragen en incidenten. Je probeert meldingen die binnenkomen per telefoon, e-mail, ticketsysteem of uit het monitoringsysteem zelfstandig op te lossen. Je bent met jouw kennis en ervaring in staat om de meldingen te beoordelen en bewaken om ze vervolgens binnen de gestelde tijd te behandelen. Als IT Support Engineer ben je klant- en resultaatgericht en geef je niet op totdat de klant tevreden is met de oplossing.
Transfereisen

  • Afgeronde mbo niveau 4 diploma in de richting ICT;
  • Ruime werkervaring in een vergelijkbare functie;
  • Goede communicatieve en schriftelijke vaardigheden in zowel de Nederlandse als Engelse taal;
  • Je bent proactief, creatief, denkt out of the box, bent analytisch sterk en werkt gestructureerd;
  • Bent in het bezit van een rijbewijs om incidenteel op locatie te werken.
Verder heb je kennis van:
  • Microsoft Windows Client besturingssystemen;
  • Microsoft Office 365, Microsoft Windows en Exchange server oplossingen;
  • Netwerktopologie binnen MKB bedrijven;
  • Microsoft oplossingen.

Voorwaarden spelerscontract

  • Een marktconform salaris afhankelijk van jouw kennis en ervaring;
  • 24 vakantiedagen;
  • Zicht op doorgroeimogelijkheden;
  • Ruimte voor initiatieven, ideeën en persoonlijke ontwikkeling;
  • Er is sprake van een goede bereikbaarheidsdienst en de uren zijn bespreekbaar;
  • Een gezellig team waar vaak leuke borrels, barbecues en andere bedrijfsactiviteiten worden georganiseerd.
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2e lijns Support Engineer

Helder Personeelsmanagement B.V.

Weert, LI
26 dagen geleden
Weert, LI
26 dagen geleden

 

 

2e lijns Support Engineer

 

Startdatum                        : Z.s.m.                

Regio                                    : Limburg                                           

Uren                                     : Fulltime                           

Dienstverband                 : Structureel     

 

 

Bedrijfsprofiel:

Onze opdrachtgever is actief op het gebied van informatietechnologie. Hun succes ligt in de combinatie van technologie, processen én mensen. Openheid en bereikbaarheid staan daarbij hoog in het vaandel!

 

Functie omschrijving:

In de rol van 2 lijns Support Engineer ben je voornamelijk bezig met het afhandelen van binnengekomen wijzigingen en incidenten. Daarnaast breng je pro-actief verbeteringen aan in de IT-omgevingen van de klanten. De werkzaamheden voer je uit met je team vanuit kantoor, maar je komt ook bij relaties op locatie. De klant helpen is je drijfveer, hier handel je ook naar. Uiteraard heb je een belangrijke rol met betrekking tot communicatie en het bewaken van de voortgang. Je krijgt er energie van wanneer je je vast kunt bijten in een technische uitdaging en bent in staat snel te schakelen tussen diverse taken. Je weet hoe je in begrijpelijke taal met klanten kunt communiceren en rapporteert en documenteert zorgvuldig. Je draagt verantwoordelijkheid over de aan jou toegewezen klanten en hebt daar veelvuldig contact mee. Op deze wijze kun je operationele knelpunten tijdig signaleren en voorkomen we problemen.

 

Functie eisen:

Voel jij je als een vis in het water in een professionele, dynamische, resultaatgerichte en informele werkomgeving? En herken jij jezelf in het volgende profiel? Dat is dit wellicht dé baan voor jou!

  • Je beschikt over minimaal een afgeronde MBO-opleiding ICT;
  • Je hebt een goede beheersing van de Nederlandse en Engelse taal;
  • Je hebt een goede beheersing van techniek op vlak van cloud- en servertoepassingen (Microsoft), servervirtualisatie (Citrix en VMWare), desktopvirtualisatie (Citrix en VMWare) en de gangbare kantoorapplicaties;
  • Kennis van networking is een pré;
  • In het bezit van een rijbewijs.

 

Je bent communicatief vaardig en durft verantwoordelijkheid te nemen. Je vindt het een uitdaging om de verwachtingen van de klant te overtreffen, zonder daarbij het resultaat uit het oog te verliezen.  Onder druk presteer jij het best! Je hebt goed oog voor detail. Werk zie jij als een kans om nieuwe dingen te leren. Je hakt makkelijk zelfstandig knopen door, maar vindt ook makkelijk je plek in een team. Je hebt geen 9-17 mentaliteit en bent representatief. Jij bent immers het visitekaartje voor onze opdrachtgever.

 

Wat zij bieden:

  • Een Marktconform salaris;
  • Volop doorgroeimogelijkheden/scholingsmogelijkheden;
  • Een kijkje in de keuken bij diverse klanten;
  • Informele werksfeer, borrels, jaarlijkse uitjes en leuke teamactiviteiten;
  • Technische avondsessies gerelateerd aan je functie; 
  • Optie tot bijkopen/verkopen van (extra) vakantiedagen; 
  • Uitstekende begeleiding door je eigen buddy; 
  • Interessante bonusregeling bij aanbrengen van nieuwe collega’s.

 

Interesse?

Herken jij jezelf in bovenstaande omschrijving? Stuur dan je CV naar info@helderpersoneelsmanagement.nl

 

Heb je nog vragen? Neem dan gerust telefonisch contact op met Marieke Henke op 06-23957202 of 0495-700203.

 

 

 

 

 

 

 

 

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First Line high-tech troubleshooter (Hands on, technical support, high tech, Bsc, Msc)

Trinamics

Eindhoven, NB
12 dagen geleden
Eindhoven, NB
12 dagen geleden

Introduction

Are you challenged by providing quality solutions for technical disturbances on Twinscan NXT systems at ASML’s factory and during Installation? And do you have hands-on experience and good analytical skills, complimented with a technical background? You better contact us today!

ASML manufacturing and logistics introduces, produces and delivers leading edge lithographic systems, related products and services in a continuously changing market, on time, against competitive cost, with quality exceeding customers’ expectations

Job Mission

We provide quality solutions for technical disturbances to secure delivery performance of our NXT systems.

Job Description

We value mutual respect, teamwork, ownership, a proactive attitude and a continuous drive to improve. We are committed to all our customers and we are proud to strive for world class operations while having fun in our jobs.

- Support: Support the output versus planning end2end. First line hands-on trouble shoot support for volume production within TF NXT and third line support for the install organization.
- Machine technology: Have a detailed knowledge and overview of the status of all current volume machines that are actually produced including related technologies.
- Planning: Plan analyses and solution of problems including consequences for Volume Production and field operation problems (recover sequence and/or PCS/Fishbone).
- Problem Solving: Point out structural problems, analyze them and generate solutions, whenever necessary together with Production Engineering and/or Development & Engineering.
- KPI control: Monitor the quality and timing of problems and their implementation, including technical realization.
- Knowledge transfer: Hands on knowledge transfer to Volume Production. Actively seek for knowledge within Pilot production.
- Cooperation: Work closely together with other support departments to secure effective problem analysis and continuity.
- Initiative: Takes the lead by executing plans, undertakes the right actions on time and takes action even when the chance of success is not totally clear. 
- Creative: Focus on finding more solutions to one problem, is able to perceive the problem on multiple ways and is able to think out of the box.
- Multitasking: Delivers work with good quality and respects delivery deadlines, even when multiple tasks are executed at the same time. Demonstrates a systematic, professional and calm approach when executing several assignments.

Education

Higher Technical College/Technical University Graduate (Mechanical/Mechatronics/Electronics/Physics)

Experience

- Hands-on experience in a technical production environment.
- Preferably experience with trouble-shooting: analyzing problem, finding root-cause and determining solution.
- Knowledge of quality improvement methods.
- Knowledge and experience with (technical) project management.
- Experience in problem analysis of products and processes.

Personal skills

- Takes initiative, is goal oriented, is flexible
- Takes ownership, has a pro-active attitude
- Is prepared to travel in order to solve problems in the field. 
- Has analytical skills, works in a structured way and continues with present information. 
- Is service minded, good communicator/presenter on the different levels, team worker

Context of the position

The FLTS Engineer reports to Groupleader FLTS.
Offer

Will you strengthen the Trinamics team by using your technical expertise at one of our clients? After a period of secondment and in the event of proper functioning, you will be permanently employed by them. At Trinamics you can expect a suitable salary, future perspective and excellent secondary employment conditions. There are also nice extras, such as a discount on health insurance and application premiums.

Interested?
Do you feel you are the most suitable person for this position or do you have any further questions?

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Technical Support Engineer

Mundialz x ASML

Eindhoven
30+ dagen geleden
Eindhoven
30+ dagen geleden

Our offer

We know changing your career and country is a big step. We make sure moving to the Netherlands will be a beneficiary step for you, in terms of:

  • Dutch employment contract;
  • Good competitive salary conditions (€40-€70K gross);
  • Holiday pay (8% of annual gross income), 24 vacation days, (max) 7 bank holidays;
  • Overtime, travel and shift compensation according collective labor agreements;
  • Pension scheme, full payment during incapacity of work, accident insurance, supplementary occupational disability insurance and a collective health insurance;
  • We support your relocation to the Netherlands including working permit, social security registration
  • A personal development program and introduction to our large expat community with several social events a year.
  • The company culture is all about creating your own opportunities. In ASML everybody can grow, you decide where to

Your experience

Education

Higher Technical College/Technical University Graduate (Mechanical/Mechatronics/Electronics/Physics)

Experience

  • Hands-on experience in a technical production environment.
  • Preferably experience with trouble-shooting: analyzing problem, finding root-cause and determining solution.
  • Knowledge of quality improvement methods.
  • Knowledge and experience with (technical) project management.
  • Experience in problem analysis of products and processes.

Personal skills

  • Takes initiative, is goal oriented, is flexible
  • Takes ownership, has a pro-active attitude
  • Is prepared to travel in order to solve problems in the field.
  • Has analytical skills, works in a structured way and continues with present information.
  • Is service minded, good communicator/presenter on the different levels, team worker
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Solution Support Engineer (Junior)

Prodim International BV

Helmond, NB
30+ dagen geleden
Helmond, NB
30+ dagen geleden
Solution Support Engineer (Junior) 9 November 2020 Prodim International, Helmond, The Netherlands Fulltime Prodim is a manufacturer of various revolutionary measuring and production solutions, including the Proliner and dedicated software. We are looking for a (junior) Solution Support Engineer to strengthen and improve our customer support. Job description In this position you are responsible for providing technical support to our existing customers, you will organize and provide training for our product solutions. During a thorough training period you will strive to become the expert in our solutions. Our training room is your domain, you are constantly working to bring our customer support to a higher level. Creating manuals and instruction videos is also part of your job, for which you work together with our marketing department. The support department works together with the sales office and is positioned directly under the management. Your regular activities are: Providing training and/or demonstration via web or live Testing our new solutions Providing customer support and assisting the inside sales The creation and improvement of manuals and instruction videos Provide training, demonstrations and installation on location (on occasion) All activities that help the company grow Job Requirements You are structured and accurate You are independent, have a proactive attitude and a hands-on approach You have an inner drive, a curious nature towards our solutions and you like to improve things You have a matching background and an interest in technology, foremost what you can do with it You enjoy engaging with people and the international aspect is what appeals to you Professional command of the English and German language Dutch is not a requirement, but every extra language is a plus Knowledge of the Proliner and CAD is a plus (e.g. workd in the past with the Proliner) Knowledge of CNC machinery is a plus We offer A multifaceted function within a motivated company in which people cooperate in an informal way. An organization that is constantly developing with lots of ambition and a promising future. A place where your talent and qualities are appreciated. Standard working conditions. Application We would like to receive your Curriculum Vitae as soon as possible, but no later than Friday the 30th of November. You can send your application via e-mail to Mrs. P. Teune: p.teune@prodim-systems.com No agency calls please
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Senior Controls Support Engineer

VanderLande Industries Nederland BV

Veghel, NB
9 dagen geleden
Veghel, NB
9 dagen geleden
Senior Controls Support Engineer Senior Controls Support Engineer secteur d'activité emplacement Veghel, Netherlands Type de contrat Full time Are you a technical service expert? Industrial Automation requires a new generation of Controls Engineers, this role is rapidly changing to a more demanding role to address the ever-changing operational technology (OT) in the production environment together with our customers. Within Vanderlande we follow this new trend and therefore we are looking for you to strengthen our team! Your department Global Services is responsible for the Life-Cycle Services development, implementation and execution of our systems worldwide. With a growing share of around 20% of total sales, the service business has developed into a key part of the core business of Vanderlande. Our Global Service Desk is a service organization that operates internationally, with the task of supporting customers and local service staff by analyzing problems and advising on controls-related matters. Your position As Senior Controls Support Engineer you will be working in a team of specialists, their main task is to analyze and solve controls related problems in the material handling systems of our customers. In this role you will be supporting the Vanderlande FSC (Flow Systems Controller) system. This configurable equipment controller is used to build automatic sortation systems within the Airports, Warehousing and Parcel segments. Since problems can occur anywhere in the system, analyzing problems often requires data analysis, logical reasoning and troubleshooting the system components. System components include the industrial computer with configurable FSC software application (XML/C++/C#/QNX), programmable controllers (Siemens S7), industrial networks (Profinet/Profibus/AS-I/Industrial Ethernet) and numerous industrial low-level equipment. You will provide expert level support to our local Vanderlande service organizations that are spread worldwide. Therefore, you are an important link between the various service organizations, R&D and the Engineering Departments but also communicate directly with our customers. In a typical issue at our customer, you will carry out a quick fix (workaround) to reduce the impact on customer’s business operations. This is followed by finding a root cause (problem management) and preparing a change in the FSC (change management). You will include the customer in this process to align, prepare, implement and test the change. Our main focus lies on remote support to our customers. It is possible that work needs to be performed onsite in or outside Europe. These tasks include but are not limited to conducting health checks, performing software upgrades, implementing hardware / software solutions. Your profile Bachelor degree in a relevant technical area e.g. Electronics/Mechatronics/Controls Engineering You have relevant troubleshooting experience in the Controls/Automation area You have working experience in fieldbus networks such as: PROFINET, PROFIBUS, AS-i and Industrial Ethernet You have a strong service mindset and are able to thoroughly debug and analyze problems You are proactive and have a focus on quality and continuous improvement to achieve the best result You are willing to travel for short stays when onsite support is needed You will participate on a regular base in standby shifts Our company Vanderlande is the global leader for value-added logistic process automation at airports and in the parcel market, as well as a leading supplier of process automation solutions for warehouses. In this world of technology, we believe in people – especially those who are totally dedicated, customer-driven and keen to continue learning throughout their career. This is embraced by our Vanderlande Academy and International Talent Development programmes, with over 800 courses conducted every year. The focus is on freedom while being trusted to deliver, and this is one of the reasons why we received the highest rating of three stars in the Best Employer survey (The Netherlands). If you’re ambitious and take your long-term career seriously, then please contact us to explore this global opportunity to join a company at the top of its game. For more information or to apply for this challenging position, please visit careers.vanderlande.com Contact If the challenging profile of Senior Controls Support Engineer appeals to you, apply now by filling in the application form and uploading you CV and cover letter. For more information about this vacancy, please contact Mirre Sengers, Senior Recruiter (+31 413 493 279) Plus Services de cycle de vie emplois Gewährleistungskoordinator (m/w/d) Mönchengladbach, Germany Standort: Mönchengladbach 600 Flughäfen. 11,5 Mio. Gepäckstücke. Mehr als 45 Mio. Päckchen. Und das pro Tag: Was unsere Materialfluss- und…
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Overclocking Computer Specialist

HTCE Site Management B.V.

Eindhoven, NB
2 dagen geleden
Eindhoven, NB
2 dagen geleden
/ ​Overclocking Computer Specialist @ Incooling ​Overclocking Computer Specialist Full-time Incooling 5656 AE Eindhoven T: +31(0)40-209 42 37 E: info@incooling.com Language: Hours / week: 40 Location: High Tech Campus 29 Overclocking Computer Specialist As overclocking expert, you will be responsible for creating and executing cool test plans on custom Incooling hardware and CPU / GPU based server platforms. We strive to improve not only efficiency but also the performance of next-generation servers, making overclocking as part of our DNA. Responsibilities: Optimise performance to reach the highest possible clock speeds while ensuring 24/7 system stability; Technical responsibility for cooling system testing on hardware platforms, including early-stage and long term stability testing; Assembling and continuous improvement of computer hardware test platforms; Convert testing data in high-level, easy readable test reports; Participate in the development of prototypes and proof-of-concept hardware for innovative cooling solutions. Requirements: Experience with CPU / GPU extreme overclocking; Experience with industry benchmarks such as Cinebench, PRIME 95 and 3D Mark; Strong understanding of computer hardware architecture; Have a strong interest in the semiconductor and computer hardware industry (keeping up to date with recent developments); Practical experience with LN2 cooling is a plus; Willing to learn about new technologies and find new solutions; Able to take the initiative and act quickly to drive solutions; Passionate about sustainability & willing to share the company mission. Why should you join us: Being part of Incooling means you will have a broad and entrepreneurial role in a dynamic & exciting environment with the opportunity to grow rapidly alongside our company’s growth while you truly see the results of your efforts and added value. All of our team members are enthusiastic individuals with a can-do attitude, who are not afraid of being challenged and are striving to continuously learn. If this is something that motivates you, send us your personal motivation alongside with your CV and let’s discover opportunities together! Email: info@incooling.com
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ICT Helpdeskmedewerker

Olympia

Eindhoven, NB
4 dagen geleden
Eindhoven, NB
1.733k - 1.733k Per maand
4 dagen geleden
1.733k - 1.733k Per maand
Bedrijfsomschrijving
Jij gaat aan de slag bij een wereldwijde organisatie gespecialiseerd in het leveren van hoogwaardige klantcontacten. De opdrachtgever waarvoor je gaat werken is een van de grootste spelers op de internationale IT markt… HP!

Functieomschrijving
Heb jij goede kennis van computers en krijg je een goed gevoel als je een klant helpt? Lees dan snel verder!
Voor een bedrijf in Best, vlakbij Eindhoven, zijn we namelijk op zoek naar helpdeskmedewerkers voor Hewlett-Packard (HP) die klanten telefonisch te woord staan, adviseren en problemen oplossen. Als inbound customer service komt je in contact met particuliere klanten en biedt je ondersteuning op de (zakelijke) producten van HP. Dit kunnen printers, desktops, servers, notebooks en scanners zijn.
Een greep uit je werkzaamheden:

  • Problemen met computersystemen oplossen, hiervoor doorloop je een procedure
  • Uitvoeren van garantiecontrole
  • Dossieropvolging
  • Klanttevredenheidscontrole uitvoeren
  • Alles vastleggen in het Engelstalige systeem
De problemen waarover klanten bellen kunnen erg uiteenlopend zijn. Van 'Mijn scherm doet het niet' tot 'De ingang van de LAN kabel is kapot.' Verder kan het natuurlijk ook voorkomen dat een klant simpelweg wat meer advies wil. Jouw vermogen om door te vragen helpt je om tot de kern van de vraag te komen. Op deze manier kun je diegene aan de andere kant van de lijn correct en snel te woord staan.
Je krijgt voorafgaand aan het werk een uitgebreide training.

Functie-eisen
Je hebt een mbo opleiding afgerond, het liefst op het gebied van ICT
Je kan je goed kan verplaatsen en inleven in de situatie van de klant
Je hebt een positieve insteek wanneer je gesprekken aangaat met klanten
Je hebt een analytische manier van luisteren en denken
Je beheerst de Nederlandse taal in woord en geschrift
Basic understanding of the English language
Een affiniteit met techniek en computers
Je kunt 32 tot 40 uur per week werken (verspreid over 5 dagen)

Arbeidsvoorwaarden
Een gezellige en informele werksfeer
Onderdeel te zijn van een dynamisch team
Een mooie locatie aan de markt in Eindhoven
Flexibele tijden tussen kantooruren (ma t/m vr, tussen 8:00 en 18:00)
Mogelijkheden om te groeien in functie en salaris
Een training die je voorziet van de nodige kennis en vaardigheden voor deze functie
Je krijgt een reiskosten vergoeding als je meer dan 10 km enkele reis moet reizen. Openbaar vervoer krijg je vanaf 10 km volledig vergoed.
Salaris 10 EU per uur.

Salaris

€2.8k - €3.6k Per jaar

Type functie

Fulltime

Geplaatst op

30 dagen geleden