Supervisor Front Office

Interstate Hotels & Resorts


30+ dagen geleden
Job Ref: INT10142
Branch: Ibis Budget Amsterdam City South
Location: Ibis Budget Amsterdam City South
Contract type: Permanent
Hours: Full Time
Hours per week: 38
Posted date: 04/10/2021
Closing date: 05/12/2021

We are open to adventure and say...

Hello to the go-getters, early-risers,

the riders and the party lovers.

Hello to the movers and shakers, to the real deal finders.

Hello to the young and the young at heart,

the daring, the street smart.

Who can make anywhere their home,

while embracing the unknown.

Hello to those who find adventure in the everyday

And when the night comes, a sweet dream of their stay.


We, the ibis budget Amsterdam City South, are the

Smart Basecamp for In & Out Adventures

And we would also like to say HELLO to our new Supervisor Front Office, will you join us?


Who are we?

The ibis budget Amsterdam City South is the ideal basecamp when exploring the Amsterdam area, we have 314 bedroom, offering accommodation up to 800 people. We serve breakfast and have a fun game-room area. We are located in Amstelveen, just between Amsterdam Buitenveldert and the Amstelveen Stadshart. 


!! Really important for you to know: the tram stops in front of the hotel, it is easy accessible by bike and as a team-member you will have free car parking!


What will you do in the role of Supervisor?

You will be the person in charge during your shift, ensuring a smooth and safe running of the hotel operation. 


What does that look like?

You will plan your shift, conduct a thorough handover to your team and anticipate on the unexpected.

You will check & prepare the daily arrival list and you support your colleagues with their duties.

You will welcome guests and ensure a warm, friendly and efficient service both by yourself and by your team on duty.

You interact with guests during their stay and resolve any queries or issues guests may have.

You monitor and respond to online guest feedback.

During the morning-shift you will oversee the breakfast service and make sure the team is fully informed on and ready for the breakfast.

You will undertake a duty round and complete the reporting accordingly.

You will make sure the team on duty works in a safe manner and in a safe environment.


Who are we looking for?

Needless to say, being service minded & pro-active is essential for this role!

And further:

You like working in a team and you enjoy taking on responsibility.

You are innovative and thrive in a busy environment.

You gained experience in a similar role for at least 1 year.

You are fluent in English, have a good understanding of Dutch and preferably in 1 additional language. 

You enjoy sharing your knowledge and experience and you coach your colleagues to become confident hospitality stars.

You preferably have a good working knowledge of the FOLS PMS system (ACCOR).

It will be an advantage if you previously gained working experience within ACCOR.

Together with your colleagues, you ensure a good working atmosphere so that you can get the most out of yourself and your colleagues.


What do we offer to you?

Working within an expanding organization where you can continue to develop and grow yourself.

Free parking for all team members.

Working in an enthusiastic & diverse team. 

Unique experience to work within a group of different hotel brands.

With your ALL Heartists Card you can book rooms at a special rate in any Accor hotel worldwide.


ibis budget Amsterdam City South is part of the Accor brand which has more than 5000 hotels worldwide.

The ibis budget Amsterdam City South if part of the Borealis Hotel Group .



Hit the apply button and send us your CV and a short description why you would like to be part of our amazing team!

Ibis provides Vibrant Hotels and Caring People. This hotel operates in conjuntion with Interstate Hotels & Resorts, the Global third party management company of choice.

Over het bedrijf

Interstate Hotels & Resorts