Senior Assistant (Fiscal Crime / Revenue and Customs department)

British Embassy

Den Haag, ZH

Den Haag, ZH, NL
Den Haag, ZH

HMRC, Senior Assistant to the FCLO (NLD21.443)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category  Other British Government Departments (Partners across Government, including UK Visas)
Job Subcategory HMRC (HM Revenue and Customs)
Job Description (Roles and Responsibilities) The British Embassy in The Hague is part of a world-wide network of nearly 270 Diplomatic offices, representing British political, economic, consular and prosperity interests overseas and is now looking for a Her Majesty Revenue and Customs (HMRC), Senior Assistant to the Fiscal Crime Liaison Officer (FCLO).

HMRC is the UK’s tax and customs authority and is responsible for making sure that money is available to fund public services and for helping families and individuals with targeted financial support. We do this by collecting tax and customs duties on behalf of the UK government from the honest majority of UK taxpayers, as well as bearing down on those that commit fraud and tax evasion.

HMRC’s overseas network of Fiscal Crime Liaison Officers (FCLO) is an integral part of the fight against those who organise, facilitate and commit fraud and tax evasion for an illegal financial gain.

The main purpose of the job of Country Based Staff (CBS) Senior Assistant to the FCLO is supporting and assisting the FCLO in achieving their objectives as set by HMRC and in maintaining and strengthening the relationship between host agencies and HMRC.

This involves providing essential administrative, operational and logistical support to the FCLO to reduce threats to UK tax regimes from organised crime, tax evasion and money laundering. As part of our team in The Hague the successful candidate will play a pivotal role in delivering these objectives.

Main Duties and Responsibilities

The role will involve (but is not restricted) to the following core responsibilities:

  • Conduct office administration duties under the instructions of the FCLO in accordance with policy and standard operating procedures. Duties include: records management; vehicle management; maintaining office accounts; maintenance of the asset register and gifts and hospitality register; planning travel and visits; and organising events;
  • Provide Dutch language support to the FCLO as directed, including for exchanges of information and at official meetings and events. May require occasional attendance at events outside of normal working hours;
  • Management of the office record management system, ensuring all relevant material is captured and recorded appropriately, and made available at review periods as set out in standard operating procedures;
  • Compile verbal and written briefings as directed by the FCLO, including regular monthly management reporting;
  • Provide Open Source Intelligence (OSINT) research (Tier 1) support, especially exploitation of Dutch information sources;
  • Conduct searches of HMRC databases and records and create accurate reports and assessments to assist the FCLO in the delivery of team objectives;
  • Maintain oversight of regional projects as required including; supporting monitoring and evaluation of their impact; monitoring budgets to ensure value for money; and producing narrative reports to deadlines;
  • Support broader corporate / embassy work as directed by the FCLO, especially during a crisis response.
Essential qualifications, skills and experience  
  • Fluency in English and Dutch (both written and spoken, minimum of C1 level for CEFR framework*);
  • Relevant work experience, including evidence of record management, prioritising workloads and engaging stakeholders, customers and partners at all levels;
  • Excellent IT skills, especially standard MS Office applications (Word, Excel, Teams & Outlook);
  • Excellent organisational skills for document and record management;
  • Ability to process and understand large amounts of data and information; turning this it into concise and accurate reports;
  • Strong interpersonal & communication skills and confidence in dealing with senior level people;
  • Constructive, positive and service-orientated attitude;
  • Experience of working in an area with a high level of personal responsibility; track record of being accountable for own actions / decisions;
  • Ability to work with minimal supervision; prioritise own and colleague’s workloads where required;
  • Ability to respect the confidentiality of work issues and understands the personal and professional consequences of lapses in security;
  • Flexible approach to work and travel; may include occasional attendance at events outside of normal working hours; occasionally travel at short notice and weekends and/or public holidays; possible overnight stays and/or international travel.
Desirable qualifications, skills and experience  
  • An understanding of tax and customs matters, in the UK, Netherlands and Europe;
  • Experience of working with a law enforcement agency in an investigation or intelligence environment;
  • An interest in Open Source Intelligence (OSINT) research;
  • An aptitude to analyse a wide range of information, and prepare draft reports of findings and conclusions;
  • Full driving license.
Required competencies  
Collaborating and Partnering, Managing a Quality Service, Delivering at Pace, Engaging Internationally
Application deadline  24 October 2021
Grade B3 (L)
Type of Position Full-time, Fixed term, with possibility of renewal
Working hours per week 36
Region Europe, Eastern Europe & Central Asia
Country/Territory Netherlands
Location (City) The Hague
Type of Post British Embassy
Number of vacancies 1
Salary Currency EUR
Salary € 3,855.50 (gross)
Start Date 15 November 2021
Other benefits and conditions of employment  

The successful candidate will initially be offered a 12 months employment contract at B3 level. The base salary for this position is € 3,855.50 gross per month, based on a working week of 36 hours. In addition, an annual 8% holiday allowance is payable. The Embassy currently applies a performance based bonus pay model for local staff.

Applicants must be legally entitled to work in The Netherlands.

The successful candidate will undergo a professional background check; Any job offer is also provisional to a successful security clearance check.

The Embassy encourages a culture of continuous learning. All employees have access to the Civil Service Learning platform which gives access to training to improve job specific skills. Employees are entitled to a minimum number of annual training days. As a member of staff working on HMRC duties you will also receive relevant HMRC training specific to your role.

The British Embassy promotes and demonstrates the key values of Professionalism, Respect and Honesty.

Visa/work permit requirements: Candidates must currently hold the independent right to live and work in The Netherlands and be prepared to ensure that right remains throughout the scope of the contract.

Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.

Additional information  

Under the terms of the UK/NL Double Taxation Convention (Article 18 1(b)(ii),  UK nationals who move to The Netherlands to take up their new role at the Embassy/Consulate and UKB spouse start working at the Embassy with no previous record of working in the Netherlands since the arrival of the UKB partner they accompany,  will be placed on a tax abated salary if deemed to be eligible for Dutch income tax exemption on their salary. Qualifying staff will have no Dutch tax levied on their salary and will therefore be paid a lower salary abated by the amount of tax they would have had to pay if that local liability existed. A tax abated salary ensures a fair and comparable take home pay. Staff on tax abated salaries cannot claim tax benefits in The Netherlands but they are fully and comprehensively covered for social security and deemed to be resident local staff for all intents and  purposes.

Additional Information (due to Covid 19):

  • You may experience some delay in the progress of this recruitment campaign and we are working hard to minimise any disruption
  • Interviews will be done remotely if the existing situation determines this to be the right course of action
  • Starting date may be delayed depending on circumstances at the time and it will be agreed with the selected candidate.

* Please note Common European Framework of Reference for Languages: Learning, Teaching, Assessment indicates Level C1 as Proficiency Level which comprehends that a person understand a wide range of demanding, longer texts, and recognise implicit meaning. Can express him/herself fluently and spontaneously without much obvious searching for expressions. Can use language flexibly and effectively for social, academic and professional purposes. Can produce clear, well-structured, detailed text on complex subjects, showing controlled use of organisational patterns, connectors and cohesive devices. For more information please click on the following link CEFR. Please bear in mind in case you are invited for an interview your languages skills are going to be assessed.

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

Please be advised that the British Diplomatic Missions will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a job.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

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